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Voices from the War: Design as a Means of Understanding the Experience of Visiting Heritage

Published: 07 May 2016 Publication History

Abstract

We use design research to explore ways in which tangible and embodied interaction can be used to create novel experiences of heritage. We identified five design principles and used them to frame the challenge. In collaboration with curators, we co-created an interactive multi-narrative soundscape for the remains of trenches and a fortified camp from World War I. The soundscape is activated by presence and the use of a bespoke device. The design intertwines technology and historical content in context to augment the visitors' experience of the place in an evocative, personal way. The field trial showed that experimenting with different forms is key, as they have an impact on visitors' expectations beyond what they experience directly. It also showed the value in simultaneously designing interaction and content to achieve an effect that goes beyond the contribution of the single components.

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    cover image ACM Conferences
    CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
    May 2016
    6108 pages
    ISBN:9781450333627
    DOI:10.1145/2858036
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 07 May 2016

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    Author Tags

    1. cultural heritage
    2. design research
    3. tangible interaction

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    CHI'16: CHI Conference on Human Factors in Computing Systems
    May 7 - 12, 2016
    California, San Jose, USA

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    CHI '16 Paper Acceptance Rate 565 of 2,435 submissions, 23%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    Cited By

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    • (2024)Maintaining Continuing Bonds in Bereavement: A Participatory Design Process of Be.sideProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642386(1-15)Online publication date: 11-May-2024
    • (2024)Mixed Reality, Gamified Presence, and Storytelling for Virtual MuseumsEncyclopedia of Computer Graphics and Games10.1007/978-3-031-23161-2_249(1150-1162)Online publication date: 5-Jan-2024
    • (2023)Loci Stories: Exploring Design for Polyvocality Proceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596114(15-30)Online publication date: 10-Jul-2023
    • (2022)Empathic and Empathetic Systematic Review to Standardize the Development of Reliable and Sustainable Empathic SystemsSensors10.3390/s2208304622:8(3046)Online publication date: 15-Apr-2022
    • (2022)Designing with Genius Loci: An Approach to Polyvocality in Interactive Heritage InterpretationMultimodal Technologies and Interaction10.3390/mti60600416:6(41)Online publication date: 24-May-2022
    • (2022)AR Exhibitions for Sensitive Narratives: Designing an Immersive Exhibition for the Museum of Memory in ColombiaProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533549(1698-1714)Online publication date: 13-Jun-2022
    • (2022)Characterising Soundscape Research in Human-Computer InteractionProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533458(1394-1417)Online publication date: 13-Jun-2022
    • (2022)Outside Where? A Survey of Climates and Built Environments in Studies of HCI outdoorsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3507656(1-15)Online publication date: 29-Apr-2022
    • (2022)A Design Framework for Smart Glass Augmented Reality Experiences in Heritage SitesJournal on Computing and Cultural Heritage 10.1145/349039315:4(1-19)Online publication date: 13-Dec-2022
    • (2021)Locate your soundscape: interacting with the acoustic environmentMultimedia Tools and Applications10.1007/s11042-021-10683-9Online publication date: 25-Mar-2021
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