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The Trial of Bendi in a Coffeehouse: Use of a Shape-Changing Device for a Tactile-Visual Phone Conversation

Published: 18 April 2015 Publication History

Abstract

We present Bendi, a shape-changing device for a tactile-visual phone conversation. Bendi enables users to deliver shape-changing movements (e.g., upward or downward bending, left or right tilting, and shrinking) from the user's joystick input to the other party's device in real time during phone conversations. We conducted a user study to observe how seven couples used it over three days in a coffeehouse. Our field trial of Bendi in a coffeehouse showed the private and natural uses, and integrated uses of tactile and visual expressions along with the uses of the vocabularies developed through Bendi. In addition, there were active uses even in negative and serious conversational context with its pleasant tactile feelings and movement representations. Lastly, we discuss issues for the future designs and real-world deployment of shape-changing mobile devices for daily use.

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Supplemental video
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    cover image ACM Conferences
    CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
    April 2015
    4290 pages
    ISBN:9781450331456
    DOI:10.1145/2702123
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 18 April 2015

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    Author Tags

    1. coffeehouse
    2. phone conversation
    3. shape-changing interface
    4. tactile-visual

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    April 18 - 23, 2015
    Seoul, Republic of Korea

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    CHI '15 Paper Acceptance Rate 486 of 2,120 submissions, 23%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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