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A gaussian fields based mining method for semi-automating staff assignment in workflow application

Published: 26 May 2014 Publication History

Abstract

Staff assignment is a very important task in the research of workflow resource management. Currently, many well-known workflow applications still rely on human resource assigners such as process initiator or process monitor to perform staff assignment task. In this paper, we propose a semi-automatic workflow staff assignment method which can decrease the workload of staff assigner based on a novel semi-supervised machine learning framework. Our method can be applied to learn all kinds of activities that each actor is capable of based on the workflow event log. After we have learned all labeled data, we can suggest a suitable actor to undertake the specified activities when a new process is assigned. With the proposed method, we can get an average prediction accuracy of 97% and 91% on the data sets of two manufacturing enterprise applications respectively.

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Cited By

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  • (2024)Task allocation for maximum cooperation in complex structured business processesKnowledge-Based Systems10.1016/j.knosys.2024.111989299:COnline publication date: 5-Sep-2024
  • (2023)Not Here, But There: Human Resource Allocation PatternsBusiness Process Management10.1007/978-3-031-41620-0_22(377-394)Online publication date: 11-Sep-2023
  • (2020)A Systematic Review on Software Project Scheduling and Task Assignment ApproachesProceedings of the 2020 6th International Conference on Computing and Artificial Intelligence10.1145/3404555.3404588(369-373)Online publication date: 23-Apr-2020

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  1. A gaussian fields based mining method for semi-automating staff assignment in workflow application

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      cover image ACM Other conferences
      ICSSP '14: Proceedings of the 2014 International Conference on Software and System Process
      May 2014
      199 pages
      ISBN:9781450327541
      DOI:10.1145/2600821
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      New York, NY, United States

      Publication History

      Published: 26 May 2014

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      Author Tags

      1. Gaussian fields
      2. machine learning
      3. resource management
      4. staff assignment
      5. workflow

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      View all
      • (2024)Task allocation for maximum cooperation in complex structured business processesKnowledge-Based Systems10.1016/j.knosys.2024.111989299:COnline publication date: 5-Sep-2024
      • (2023)Not Here, But There: Human Resource Allocation PatternsBusiness Process Management10.1007/978-3-031-41620-0_22(377-394)Online publication date: 11-Sep-2023
      • (2020)A Systematic Review on Software Project Scheduling and Task Assignment ApproachesProceedings of the 2020 6th International Conference on Computing and Artificial Intelligence10.1145/3404555.3404588(369-373)Online publication date: 23-Apr-2020

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