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Human-computer non-interaction: the activity of non-use

Published: 21 June 2014 Publication History

Abstract

Presumably, technology non-use is not an activity. However, in reference to Actor-Network Theory we argue that non-use may be considered an activity. For instance, rejecting or disregarding technology requires activity of human actors, who undermine the goal of non-human actors (such as technology) of being used. In this paper we present some aspects of Actor-Network Theory that we think are relevant in this context and describe what they may contribute to better understand non-use. Afterwards, we illustrate some examples of non-use, followed by a discussion why we consider non-use an activity.

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Zip file containing a PDF of the Accompanying Poster

References

[1]
Baumer, E., Ames, M., Brubaker, J., Burrell, J., and Dourish, P. Refusing, limiting, departing: Why we should study technology non-use. In to appear in CHI '14 EA, ACM (2014).
[2]
Callon, M. Actor-network theory - the market test. In Technoscience. The Politics of Interventions, Unipub (2007), 273--286.
[3]
Fuchsberger, V. Generational divides in terms of actor-network theory: Potential crises and the potential of crises. In Online proc. of the 7th Media in Transition Conference, MIT, Cambridge (2011).
[4]
Latour, B. On technical mediation. Common knowledge 3, 2 (1994), 29--64.
[5]
Latour, B. Reassembling the Social. An Introduction to Actor-Network-Theory. Oxford Univ. Press, 2007.
[6]
Latour, B., Jensen, P., Venturini, T., Grauwin, S., and Boullier, D. The whole is always smaller than its parts - a digital test of gabriel tardes' monads. In The British Journal of Sociology, vol. 63. 2012, 590--615.
[7]
Law, J. Actor network theory and material semiotics. In The new Blackwell companion to social theory. 2008, 141--158.
[8]
Mol, A. Actor-network theory: sensitive terms and enduring tensions. Kölner Zeitschrift für Soziologie und Sozialpsychologie. Sonderheft 50 (2010), 253--269.
[9]
Satchell, C., and Dourish, P. Beyond the user: Use and non-use in hci. In Proc. OZCHI'09, ACM (2009), 9--16.

Cited By

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  • (2023)Point of no Undo: Irreversible Interactions as a Design StrategyProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581433(1-18)Online publication date: 19-Apr-2023
  • (2023)Doing responsibilities in entangled worldsHuman–Computer Interaction10.1080/07370024.2023.2269934(1-24)Online publication date: 30-Oct-2023
  • (2022)Dealing with Digital Service ClosureProceedings of the ACM on Human-Computer Interaction10.1145/35556176:CSCW2(1-25)Online publication date: 11-Nov-2022
  • Show More Cited By

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    Published In

    cover image ACM Conferences
    DIS Companion '14: Proceedings of the 2014 companion publication on Designing interactive systems
    June 2014
    248 pages
    ISBN:9781450329033
    DOI:10.1145/2598784
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 21 June 2014

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    Author Tags

    1. activity
    2. actor-network theory
    3. non-use
    4. rejection

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    • Abstract

    Funding Sources

    • National Foundation for Research, Technology and Development (Christian Doppler Laboratory for "Contextual Interfaces")
    • Austrian Federal Ministry of Economy, Family and Youth

    Conference

    DIS '14
    Sponsor:
    DIS '14: Designing Interactive Systems Conference 2014
    June 21 - 25, 2014
    BC, Vancouver, Canada

    Acceptance Rates

    DIS Companion '14 Paper Acceptance Rate 107 of 402 submissions, 27%;
    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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    Cited By

    View all
    • (2023)Point of no Undo: Irreversible Interactions as a Design StrategyProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581433(1-18)Online publication date: 19-Apr-2023
    • (2023)Doing responsibilities in entangled worldsHuman–Computer Interaction10.1080/07370024.2023.2269934(1-24)Online publication date: 30-Oct-2023
    • (2022)Dealing with Digital Service ClosureProceedings of the ACM on Human-Computer Interaction10.1145/35556176:CSCW2(1-25)Online publication date: 11-Nov-2022
    • (2021)Relation Artefacts Type IHuman Work Interaction Design10.1007/978-3-030-71796-4_3(51-64)Online publication date: 24-Sep-2021
    • (2021)Human Work Interaction Design for Socio-Technical Theory and ActionHuman Work Interaction Design10.1007/978-3-030-71796-4_2(11-50)Online publication date: 24-Sep-2021
    • (2021)Socio-Technical HCI Design in a Wider ContextHuman Work Interaction Design10.1007/978-3-030-71796-4_10(267-280)Online publication date: 24-Sep-2021
    • (2020)From Promoting Dignity to Installing Distrust: Understanding the Role of Continence Care Technology in Nursing HomesProceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society10.1145/3419249.3420104(1-11)Online publication date: 25-Oct-2020
    • (2020)A Practice-Based Artificial Society Approach to Exploring the Evolution of TrustHCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media10.1007/978-3-030-60152-2_22(273-284)Online publication date: 27-Sep-2020
    • (2020)Experiencing the Conditions of Trust: A Practice-Based Exploration of Trust Formation Through an Artificial Society EnvironmentCulture and Computing10.1007/978-3-030-50267-6_7(81-94)Online publication date: 10-Jul-2020
    • (2019)Entanglement HCI The Next Wave?ACM Transactions on Computer-Human Interaction10.1145/336499827:1(1-27)Online publication date: 19-Nov-2019
    • Show More Cited By

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