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Money talks: tracking personal finances

Published: 26 April 2014 Publication History

Abstract

How do people keep track of their money? In this paper we present a preliminary scoping study of how 14 individuals in the San Francisco Bay Area earn, save, spend and understand money and their personal and family finances. We describe the practices we developed for exploring the sensitive topic of money, and then discuss three sets of findings. The first is the emotional component of the relationship people have with their finances. Second, we discuss the tools and processes people used to keep track of their financial situation. Finally we discuss how people account for the unknown and unpredictable nature of the future through their financial decisions. We conclude by discussing the future of studies of money and finance in HCI, and reflect on the opportunities for improving tools to aid people in managing and planning their finances.

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    cover image ACM Conferences
    CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2014
    4206 pages
    ISBN:9781450324731
    DOI:10.1145/2556288
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Publication History

    Published: 26 April 2014

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    Author Tags

    1. banking
    2. finance
    3. interviews
    4. money

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    April 26 - May 1, 2014
    Ontario, Toronto, Canada

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    CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    Cited By

    View all
    • (2024)Digitalization of administrative work at homei-com10.1515/icom-2024-0035Online publication date: 7-Oct-2024
    • (2024)Designing multi-model conversational AI financial systems: understanding sensitive values of women entrepreneurs in BrazilProceedings of the 2024 ACM International Conference on Interactive Media Experiences Workshops10.1145/3672406.3672409(11-18)Online publication date: 12-Jun-2024
    • (2024)Designing with Transactional Data: FTML and Money/Data LaunderingProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660742(301-313)Online publication date: 1-Jul-2024
    • (2024)Beyond Just Money Transactions: How Digital P2P Payments (Re)shape Existing Offline Interpersonal RelationshipsProceedings of the ACM on Human-Computer Interaction10.1145/36373018:CSCW1(1-36)Online publication date: 26-Apr-2024
    • (2024)Exploring Redesigning Digital P2P Payments to Facilitate Social Connections: A Participatory Design ApproachExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651095(1-8)Online publication date: 11-May-2024
    • (2024)From Cash to Cashless: UPI's Impact on Spending Behavior among Indian UsersExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651050(1-10)Online publication date: 11-May-2024
    • (2024)Trading as Gambling: Social Investing and Financial Risks on the r/WallStreetBets SubredditProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642768(1-17)Online publication date: 11-May-2024
    • (2024)"At the end of the day, I am accountable": Gig Workers' Self-Tracking for Multi-Dimensional Accountability ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642151(1-20)Online publication date: 11-May-2024
    • (2024)Creating and Managing Transactions and Budgets: Analysis of Marketplace Descriptions and Functionality Review of Budgeting AppsInteracting with Computers10.1093/iwc/iwae041Online publication date: 18-Sep-2024
    • (2024)The impact of strategies on young children’s saving for the futureJournal of Experimental Child Psychology10.1016/j.jecp.2024.105995246(105995)Online publication date: Oct-2024
    • Show More Cited By

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