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Novice use of a predictive human performance modeling tool to produce UI recommendations

Published: 26 April 2014 Publication History

Abstract

This note describes two studies of the use of a performance modeling tool, CogTool, for making recommendations to improve a user interface. The first study replicates findings by Bonnie John [7]: the rates at which novice modelers made correct recommendations (88.1%) and supported them (68.2%) are close to the values in John's study (91.7% and 75.1%, respectively). A follow-on study of novice modelers on the same task without CogTool produced sig-nificantly lower values. CogTool improves the UI design recommendations made by novices.

References

[1]
Bellamy, R., John, B. E., Kogan, S. Deploying CogTool: Integrating quantitative usability assessment into realworld software development. In Proc. ICSE, ACM (2011), 691--700.
[2]
Card, S. K., Moran, T. P., & Newell, A. The keystroke-level model for user performance time with interactive systems. CACM 23, 7 (1980), 396--410.
[3]
Couix, S., and Burkhardt, J.-M. Task descriptions using academic oriented modelling languages: A survey of actual practices across the SIGCHI community. In LNCS (HCI-INTERACT), 6948, Springer (2011), 555--570.
[4]
Heim, S. The Resonant Interface: HCI Foundations for Interaction Design, Addison Wesley, 2007.
[5]
Hertzum, M., and Jacobsen, N. E. The evaluator effect: A chilling fact about usability evaluation methods. IJHCI 13, 4 (2001), 421--443.
[6]
John, B. E., Prevas, K., Salvucci, D., and Koedinger, K. Predictive human performance modeling made easy. In Proc. CHI, ACM (2004), 455--462.
[7]
John, B. E. Using predictive human performance models to inspire and support UI design recommendations. In Proc. CHI, ACM (2011), 983--986.
[8]
Wilson, M. L., Mackay, W., Chi, E., Bernstein, M., Russell, D., and Thimbleby, H. RepliCHI - CHI should be replicating and validating results more: Discuss. In Ext. Abstracts CHI, ACM (2011), 463--46.

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  • (2019)Research of Human-Machine Interface Evaluation Based on CogtoolHuman Interface and the Management of Information. Visual Information and Knowledge Management10.1007/978-3-030-22660-2_27(371-391)Online publication date: 26-Jul-2019

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    cover image ACM Conferences
    CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2014
    4206 pages
    ISBN:9781450324731
    DOI:10.1145/2556288
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 26 April 2014

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    Author Tags

    1. cogtool
    2. interface design
    3. usability analysis

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    CHI '14
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    CHI '14: CHI Conference on Human Factors in Computing Systems
    April 26 - May 1, 2014
    Ontario, Toronto, Canada

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    CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    • (2019)Research of Human-Machine Interface Evaluation Based on CogtoolHuman Interface and the Management of Information. Visual Information and Knowledge Management10.1007/978-3-030-22660-2_27(371-391)Online publication date: 26-Jul-2019

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