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Reducing disruption from subtle information delivery during a conversation: mode and bandwidth investigation

Published: 27 April 2013 Publication History

Abstract

With proliferation of mobile devices that provide ubiquitous access to information, the question arises of how distracting processing information in social settings can be, especially during face-to-face conversations. However, relevant information presented at opportune moments may help enhance conversation quality. In this paper, we study how much information users can consume during a conversation and what information delivery mode, via audio or visual aids, helps them effectively conceal the fact that they are receiving information. We observe that users can internalize more information while still disguising this fact the best when information is delivered visually in batches (multiple pieces of information at a time) and perform better on both dimensions if information is delivered while they are not speaking. Interestingly, participants qualitatively did not prefer this mode as being the easiest to use, preferring modes that displayed one piece of information at a time.

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    cover image ACM Conferences
    CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2013
    3550 pages
    ISBN:9781450318990
    DOI:10.1145/2470654
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 27 April 2013

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    Author Tags

    1. attention
    2. augmented reality
    3. design
    4. human factors

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    • (2024)Body-Based Augmented Reality Feedback During ConversationsProceedings of the ACM on Human-Computer Interaction10.1145/36764918:MHCI(1-22)Online publication date: 24-Sep-2024
    • (2024)The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video MeetingsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661507(1638-1657)Online publication date: 1-Jul-2024
    • (2024)SoulSkipper: A Voice-Controlled Emotional Adaptive Game to Complement Therapy for Social Anxiety DisorderExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650822(1-7)Online publication date: 11-May-2024
    • (2024)CoExplorer: Generative AI Powered 2D and 3D Adaptive Interfaces to Support Intentionality in Video MeetingsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650797(1-10)Online publication date: 11-May-2024
    • (2023)Not All Spacings are Created Equal: The Effect of Text Spacings in On-the-go Reading Using Optical See-Through Head-Mounted DisplaysProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581430(1-19)Online publication date: 19-Apr-2023
    • (2023)ParaGlassMenu: Towards Social-Friendly Subtle Interactions in ConversationsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581065(1-21)Online publication date: 19-Apr-2023
    • (2023)Can Icons Outperform Text? Understanding the Role of Pictograms in OHMD NotificationsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580891(1-23)Online publication date: 19-Apr-2023
    • (2023)Minimizing Attention Costs of Visual OHMD Notifications2023 IEEE International Symposium on Mixed and Augmented Reality Adjunct (ISMAR-Adjunct)10.1109/ISMAR-Adjunct60411.2023.00036(136-140)Online publication date: 16-Oct-2023
    • (2022)MIAProceedings of the ACM on Human-Computer Interaction10.1145/34928646:GROUP(1-24)Online publication date: 14-Jan-2022
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