Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/2441776.2441872acmconferencesArticle/Chapter ViewAbstractPublication PagescscwConference Proceedingsconference-collections
research-article

Making peripheral participation legitimate: reader engagement experiments in wikipedia

Published: 23 February 2013 Publication History

Abstract

Open collaboration communities thrive when participation is plentiful. Recent research has shown that the English Wikipedia community has constructed a vast and accurate information resource primarily through the monumental effort of a relatively small number of active, volunteer editors. Beyond Wikipedia's active editor community is a substantially larger pool of potential participants: readers. In this paper we describe a set of field experiments using the Article Feedback Tool, a system designed to elicit lightweight contributions from Wikipedia's readers. Through the lens of social learning theory and comparisons to related work in open bug tracking software, we evaluate the costs and benefits of the expanded participation model and show both qualitatively and quantitatively that peripheral contributors add value to an open collaboration community as long as the cost of identifying low quality contributions remains low.

References

[1]
Antin, J., and Cheshire, C. Readers are not free-riders: reading as a form of participation on wikipedia. In CSCW'10, ACM (New York, NY, USA, 2010),127--130.
[2]
Beenen, G., Ling, K., Wang, X., Chang, K., Frankowski,D., Resnick, P., and Kraut, R. E. Using social psychology to motivate contributions to online communities. In CSCW '04, ACM (New York, NY,USA, 2004), 212--221.
[3]
Bettenburg, N., Just, S., Schroter, A., Weiss, C., Premraj, R., and Zimmermann, T. What makes a good bug report? In SIGSOFT '08, ACM (New York, NY, USA,2008), 308--318.
[4]
Bryant, S. L., Forte, A., and Bruckman, A. Becoming wikipedian: Transformation of participation in a collaborative online encyclopedia. In GROUP '05, ACM (New York, NY, USA, 2005), 1--10.
[5]
Butler, B., Sproull, L., Kiesler, S., and Kraut, R. E. Community effort in online groups: Who does the work and why? Human-Computer Interaction Institute (2007), 90.
[6]
Cosley, D., Frankowski, D., Terveen, L., and Riedl, J. Suggestbot: using intelligent task routing to help people find work in wikipedia. In Proceedings of the 12th international conference on Intelligent user interfaces, IUI '07, ACM (New York, NY, USA, 2007), 32--41.
[7]
Ducheneaut, N. Socialization in an open source software community: A socio-technical analysis. In CSCW '05,ACM (New York, NY, USA, 2005), 323--368.
[8]
Geiger, R. S., and Ribes, D. The work of sustaining order in Wikipedia: The banning of a vandal. In CSCW'10, ACM (New York, NY, USA, 2010), 117--126.
[9]
Halfaker, A., Geiger, S., Jonathan, M., and Riedl, J. The rise and decline of an open collaboration system: How Wikipedia's reaction to sudden popularity is causing its decline. American Behavioral Scientist (in-press).
[10]
Halfaker, A., Kittur, A., Kraut, R., and Riedl, J. A jury of your peers: Quality, Experience and Ownership in Wikipedia. In WikiSym '09, ACM (New York, NY, USA, 2009), 1--10.
[11]
Halfaker, A., Kittur, A., and Riedl, J. Don't bite the newbies: How reverts affect the quantity and quality of Wikipedia work. In WikiSym '11, ACM (2011),163--172.
[12]
Katz. Luring the lurkers. http://news.slashdot.org/story/98/12/28/1745252/luring-the-lurkers, Dec 1998.
[13]
Ko, A. J., and Chilana, P. K. How power users help and hinder open bug reporting. In CHI '10, ACM (New York, NY, USA, 2010), 1665--1674.
[14]
Lampe, C., and Resnick, P. Slash(dot) and burn:distributed moderation in a large online conversation space. In CHI '04, ACM (New York, NY, USA, 2004),543--550.
[15]
Lave, J., and Wenger, E. Situated learning: Legitimate peripheral participation. Cambridge University Press, 1991.
[16]
Nonnecke, B., and Preece, J. Why lurkers lurk. In Americas Conference on Information Systems (2001).
[17]
Nonnecke, B., and Preece, J. Silent participants: Getting to know lurkers better. From usenet to CoWebs (2003),110--132.
[18]
Preece, J., and Shneiderman, B. The reader-to-leader framework: Motivating technology-mediated social participation. AIS Trans HCI 1 1, 1 (2009), 13--32.
[19]
Priedhorsky, R., Chen, J., Lam, S., Panciera, K., Terveen, L., and Riedl, J. Creating, destroying, and restoring value in Wikipedia. In GROUP'07 (Sanibel Island, FLorida, USA, 2007).
[20]
Rashid, A. M., Ling, K., Tassone, R. D., Resnick, P.,Kraut, R., and Riedl, J. Motivating participation by displaying the value of contribution. In CHI'06, ACM (New York, NY, USA, 2006), 955--958.
[21]
Suh, B., Convertino, G., Chi, E. H., and Pirolli, P. The singularity is not near: Slowing growth of Wikipedia. In WikiSym '09, ACM (New York, NY, USA, 2009), 1--10.
[22]
Taraborelli, D., and Roth, C. Viable Web communities: Two case studies. In Viability and Resilience of Complex Systems, G. Deffuant and N. Gilbert, Eds. Springer, 2011, 75--105.
[23]
Tartelton, G. The politics of platforms. New Media & Society 12, 3 (2010), 347--364.
[24]
Von Krogh, G., Spaeth, S., and Lakhani, K. Community, joining, and specialization in open source software innovation: a case study. Research Policy 32, 7 (2003), 1217--1241.
[25]
Wash, R., and Lampe, C. The power of the ask in social media. In CSCW '12, ACM (New York, NY, USA, 2012), 1187--1190.
[26]
Wikimedia. Editor trends study. http://strategy.wikimedia.org/wiki/Editor_Trends_Study, March 2011.
[27]
Wilkinson, D. Strong regularities in online peer production. In Ecommerce '08, ACM (2008), 302--309.

Cited By

View all
  • (2024)DesignQuizzer: A Community-Powered Conversational Agent for Learning Visual DesignProceedings of the ACM on Human-Computer Interaction10.1145/36373218:CSCW1(1-40)Online publication date: 26-Apr-2024
  • (2024)Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on RedditProceedings of the ACM on Human-Computer Interaction10.1145/36373108:CSCW1(1-33)Online publication date: 26-Apr-2024
  • (2023)Fostering FOSS CommunitiesBusiness Models and Strategies for Open Source Projects10.4018/978-1-6684-4785-7.ch007(200-238)Online publication date: 9-Jun-2023
  • Show More Cited By

Index Terms

  1. Making peripheral participation legitimate: reader engagement experiments in wikipedia

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative work
    February 2013
    1594 pages
    ISBN:9781450313315
    DOI:10.1145/2441776
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 23 February 2013

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. experiment
    2. legitimate peripheral participation
    3. open production
    4. participation
    5. quatitative
    6. social learning
    7. wikipedia

    Qualifiers

    • Research-article

    Conference

    CSCW '13
    Sponsor:
    CSCW '13: Computer Supported Cooperative Work
    February 23 - 27, 2013
    Texas, San Antonio, USA

    Acceptance Rates

    Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

    Upcoming Conference

    CSCW '25

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)24
    • Downloads (Last 6 weeks)5
    Reflects downloads up to 13 Nov 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)DesignQuizzer: A Community-Powered Conversational Agent for Learning Visual DesignProceedings of the ACM on Human-Computer Interaction10.1145/36373218:CSCW1(1-40)Online publication date: 26-Apr-2024
    • (2024)Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on RedditProceedings of the ACM on Human-Computer Interaction10.1145/36373108:CSCW1(1-33)Online publication date: 26-Apr-2024
    • (2023)Fostering FOSS CommunitiesBusiness Models and Strategies for Open Source Projects10.4018/978-1-6684-4785-7.ch007(200-238)Online publication date: 9-Jun-2023
    • (2023)Learning to Navigate Health Taboos through Online Safe SpacesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580708(1-15)Online publication date: 19-Apr-2023
    • (2022)Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health CommunityProceedings of the ACM on Human-Computer Interaction10.1145/35552006:CSCW2(1-24)Online publication date: 11-Nov-2022
    • (2022)Many Destinations, Many Pathways: A Quantitative Analysis of Legitimate Peripheral Participation in ScratchProceedings of the ACM on Human-Computer Interaction10.1145/35551066:CSCW2(1-26)Online publication date: 11-Nov-2022
    • (2022)The social embeddedness of peer production: A comparative qualitative analysis of three Indian language Wikipedia editionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501832(1-18)Online publication date: 29-Apr-2022
    • (2020)Hidden Figures: Roles and Pathways of Successful OSS ContributorsProceedings of the ACM on Human-Computer Interaction10.1145/34152514:CSCW2(1-22)Online publication date: 15-Oct-2020
    • (2020)Designing sustainable online supportJournal of the Association for Information Science and Technology10.1002/asi.2425071:4(379-394)Online publication date: 4-Mar-2020
    • (2019)Learning to Airbnb by Engaging in Online Communities of PracticeProceedings of the ACM on Human-Computer Interaction10.1145/33593303:CSCW(1-19)Online publication date: 7-Nov-2019
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media