research-article

The effects of explicit referencing in distance problem solving over shared maps

Authors:

Mauro Cherubini,

Pierre DillenbourgAuthors Info & Claims

GROUP '07: Proceedings of the 2007 ACM International Conference on Supporting Group Work

Pages 331 - 340

https://doi.org/10.1145/1316624.1316674

Published: 04 November 2007 Publication History

Abstract

Explicit Referencing is a mechanism for enabling deictic gestures in on-line communication. Little is known about the impact of ER on distance problem solving. In this paper, we report on a study where 120 students (60 pairs) had to solve a problem collaboratively, at a distance, using chat tools that differed in the way a user may relate an utterance to the task context. Results indicate that team performance is improved by explicit referencing mechanisms. However, when Explicit Referencing is implemented in a way that is detrimental to the linearity of the conversation, resulting in the visual dispersion or scattering of messages, its use has negative consequences for collaborative work at a distance. The role of a linear message history in the collaboration mechanisms was equally important than that of Explicit Referencing.

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Index Terms

The effects of explicit referencing in distance problem solving over shared maps
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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cover image ACM Conferences

GROUP '07: Proceedings of the 2007 ACM International Conference on Supporting Group Work

November 2007

422 pages

ISBN:9781595938459

DOI:10.1145/1316624

General Chairs:
Tom Gross
Bauhaus-University Weimar, Germany
,
Kori Inkpen
Dalhousie University, Canada

Copyright © 2007 ACM.

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Published: 04 November 2007

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November 4 - 7, 2007

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https://dl.acm.org/doi/10.1145/3610192
Cai JChowdhury SZhou HWohn D(2023)Hate Raids on Twitch: Understanding Real-Time Human-Bot Coordinated Attacks in Live Streaming CommunitiesProceedings of the ACM on Human-Computer Interaction10.1145/36101917:CSCW2(1-28)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610191
Rajadesingan AChoo DZhang JInakage MBudak CResnick P(2023)GuesSync!: An Online Casual Game To Reduce Affective PolarizationProceedings of the ACM on Human-Computer Interaction10.1145/36101907:CSCW2(1-33)Online publication date: 4-Oct-2023
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