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Is the shortcut the quickest way to go?: translating instructions for keyboard navigation and other stories

Published: 25 June 2007 Publication History

Abstract

The author works in Coventry University and has been engaged in tutoring a student with disabilities who had enrolled for a degree in Business and IT at Coventry University. To do this, the author drew upon previous experiences in the Further Education (FE) sector at a College in the Midlands, where she taught Information Technology (IT) to diverse groups of students who had varied abilities. The ages of the FE students ranged from pre-16, visiting the College from a local special school to attend "taster" sessions, to adults, some of whom were seniors, attending a day centre for disabled adults that had a special arrangement for College tutors to give classes.
The degree student was a white cane user, read Braille and navigated the computer with screen reader software. During her time at University, she took on an ambassadorial role: she gave guided tours to prospective students around the University campus during open days! From time to time she would recount stories that she described as amusing but which clearly showed ignorance on the part of her tutors.
The Degree course in Business and IT had several workshops in Computing including statistics where spreadsheets and specialist software were used. The author was asked to tutor the student for the IT workshops of a year-long module. This included translating the instructional handouts from mouse-based to keyboard-based, being aware of potential problems with specialist software and the quirks of the online learning system (WebCT) [1] and finding ways of working around them all.
This "tips and techniques" session gives an account of some of these issues around the student's stories, creating and translating instructions for keyboard use navigating the keyboard using JAWS, and includes proposed solutions.

Reference

[1]
Dickinson, A. Optimising WebCT access for disabled students, 3rd Annual WebCT European User Conference, 2004, Amsterdam.

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  1. Is the shortcut the quickest way to go?: translating instructions for keyboard navigation and other stories

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      cover image ACM Conferences
      ITiCSE '07: Proceedings of the 12th annual SIGCSE conference on Innovation and technology in computer science education
      June 2007
      386 pages
      ISBN:9781595936103
      DOI:10.1145/1268784
      • cover image ACM SIGCSE Bulletin
        ACM SIGCSE Bulletin  Volume 39, Issue 3
        Proceedings of the 12th annual SIGCSE conference on Innovation and technology in computer science education (ITiCSE'07)
        September 2007
        366 pages
        ISSN:0097-8418
        DOI:10.1145/1269900
        Issue’s Table of Contents
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      New York, NY, United States

      Publication History

      Published: 25 June 2007

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      Author Tags

      1. braille
      2. disabilities
      3. e-learning
      4. information technology
      5. keyboard shortcuts
      6. online learning
      7. stories
      8. university student

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      ITiCSE '07 Paper Acceptance Rate 62 of 210 submissions, 30%;
      Overall Acceptance Rate 552 of 1,613 submissions, 34%

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