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Usability problems: do software developers already know?

Published: 20 November 2006 Publication History

Abstract

The result of usability evaluations is often accentuated as a distinctive input for developers to improve the usability of a software system. On the other hand developers say that many of the results from the usability evaluations are issues already known to them. This paper presents a study of usability problems as developers perceive them in their own emerging software in relation to usability problems experienced by users in a usability evaluation. The results indicate that having developers explicating their expectation on emerging software can provide a low-cost identification of problem areas, whereas a full scale usability evaluation provides specific knowledge of usability problems and their severity.

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Cited By

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  • (2024)Usability and User Experience Challenges of Cross Reality Laboratories Experienced by CreatorsChemie Ingenieur Technik10.1002/cite.20240006096:11(1516-1521)Online publication date: 13-Sep-2024
  • (2023)Beyond the Boolean: How Programmers Ask About, Use, and Discuss GenderProceedings of the ACM on Human-Computer Interaction10.1145/35794617:CSCW1(1-31)Online publication date: 16-Apr-2023
  • (2019)The Adaptive Model Driven Approach for Enhancing Usability of User Interface DesignProceedings of the 5th International ACM In-Cooperation HCI and UX Conference10.1145/3328243.3328252(65-69)Online publication date: 1-Apr-2019
  • Show More Cited By

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    cover image ACM Other conferences
    OZCHI '06: Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
    November 2006
    434 pages
    ISBN:1595935452
    DOI:10.1145/1228175
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Google Inc.
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    • The Performance Technologies Group

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 20 November 2006

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    Author Tags

    1. software quality
    2. usability
    3. usability evaluation

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    OZCHI '06 Paper Acceptance Rate 36 of 70 submissions, 51%;
    Overall Acceptance Rate 362 of 729 submissions, 50%

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    Cited By

    View all
    • (2024)Usability and User Experience Challenges of Cross Reality Laboratories Experienced by CreatorsChemie Ingenieur Technik10.1002/cite.20240006096:11(1516-1521)Online publication date: 13-Sep-2024
    • (2023)Beyond the Boolean: How Programmers Ask About, Use, and Discuss GenderProceedings of the ACM on Human-Computer Interaction10.1145/35794617:CSCW1(1-31)Online publication date: 16-Apr-2023
    • (2019)The Adaptive Model Driven Approach for Enhancing Usability of User Interface DesignProceedings of the 5th International ACM In-Cooperation HCI and UX Conference10.1145/3328243.3328252(65-69)Online publication date: 1-Apr-2019
    • (2016)Achieving a User Friendly Error Message Design: Understanding the Mindset and Preferences of Turkish Software DevelopersDesign, User Experience, and Usability: Novel User Experiences10.1007/978-3-319-40355-7_36(377-385)Online publication date: 22-Jun-2016
    • (2012)Software Development Life Cycles and MethodologiesSystems Approach Applications for Developments in Information Technology10.4018/978-1-4666-1562-5.ch006(66-90)Online publication date: 2012
    • (2011)Software Development Life Cycles and MethodologiesInternational Journal of Information Technologies and Systems Approach10.4018/jitsa.20110101014:1(1-22)Online publication date: Jan-2011
    • (2007)User-centered methods are insufficient for safety critical systemsProceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care10.5555/1783414.1783416(1-20)Online publication date: 22-Nov-2007
    • (2007)User-Centered Methods Are Insufficient for Safety Critical SystemsHCI and Usability for Medicine and Health Care10.1007/978-3-540-76805-0_1(1-20)Online publication date: 2007

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