Article

DeDe: design and evaluation of a context-enhanced mobile messaging system

Authors:

Younghee Jung,

Per Persson,

Jan BlomAuthors Info & Claims

CHI '05: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 351 - 360

https://doi.org/10.1145/1054972.1055021

Published: 02 April 2005 Publication History

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Abstract

This paper presents the design, implementation and validation of an enhanced mobile phone messaging system (DeDe), allowing the sender to define the context in which the message will be delivered to the recipient. A field trial among a socially tight group of teenagers showed that the DeDe feature was incorporated as part of the participants' existing messaging culture. 11,4% of their total messaging output made use of the DeDe feature. The most frequently used context parameters were location (based on network cell-ID) and time. Novel message practices emerged, as compared to 'normal' messaging, both in terms of timing of message sending, as well as creating content that specifically exploited the DeDe feature. Some use barriers were recognized, the most important being the sender's uncertainty of delivery success. Implications for design are discussed.

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Cited By

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Lee KLi HWellyanto MTham YMonroy-Hernández ALiu FSmith BVaish R(2023)Exploring Immersive Interpersonal Communication via ARProceedings of the ACM on Human-Computer Interaction10.1145/35794837:CSCW1(1-25)Online publication date: 16-Apr-2023
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DeDe: design and evaluation of a context-enhanced mobile messaging system

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Reviews

Reviewer: D.C. Charles Hair

Jung, Persson, and Blom describe research into the use of an enhanced mobile messaging system called the defined delivery system (DeDe). A mobile messaging system was enhanced to permit message senders to specify the context in which messages are delivered to recipients. This enhancement represents an effort to help establish the contextual appropriateness of topics raised by the messages, for instance, by not delivering messages at inappropriate times. A system that lets senders specify a context was seen as less invasive than using a system that makes contextual information about the recipient available to senders. This approach was also seen as preferable to one that might require all potential recipients to update a database of information about themselves. In the DeDe system, senders could specify one of four context parameters for a given message. The four parameters are: time of message delivery; location, when the recipient's phone is registered to the defined cell of the subscription network; phone call right before the recipient calls or receives a call from a defined number; and Bluetooth device in range. A usage study of DeDe was conducted using a group of seven individuals who comprised an existing socially tight peer group, and who were familiar with mobile phone messaging. The test period was 33 days. Results indicate that the DeDe features were incorporated into normal phone messaging use by the participants. Location and time were the most used parameters. Some new message practices emerged during the test period related to timing and content of messages that used DeDe's features. A problem emerged with regard to sender uncertainty about whether messages were successfully delivered. The research described is interesting, and points to a promising approach for enhancing mobile messaging systems. It should interest others working in this area, as well as those more generally interested in improving automated interfaces. Online Computing Reviews Service

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Information & Contributors

Information

Published In

CHI '05: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2005

928 pages

ISBN:1581139985

DOI:10.1145/1054972

Conference Chairs:
Wendy Kellogg
IBM T. J. Watson Research Center
,
Shumin Zhai
IBM Almaden Research Center
,
General Chair:
Gerrit van der Veer
Vrije Universiteit, The Netherlands
,
Program Chair:
Carolyn Gale
Stanford University, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 April 2005

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CHI05

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CHI05: CHI 2005 Conference on Human Factors in Computing Systems

April 2 - 7, 2005

Oregon, Portland, USA

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CHI '05 Paper Acceptance Rate 93 of 372 submissions, 25%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

View all

Lee KLi HWellyanto MTham YMonroy-Hernández ALiu FSmith BVaish R(2023)Exploring Immersive Interpersonal Communication via ARProceedings of the ACM on Human-Computer Interaction10.1145/35794837:CSCW1(1-25)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579483
Li YChen FLi TGuo YHuang GFredrikson MAgarwal YHong J(2017)PrivacyStreamsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/31309411:3(1-26)Online publication date: 11-Sep-2017
https://dl.acm.org/doi/10.1145/3130941
Lv MChen LXu ZLi YChen G(2016)The discovery of personally semantic places based on trajectory data miningNeurocomputing10.1016/j.neucom.2015.08.071173:P3(1142-1153)Online publication date: 15-Jan-2016
https://dl.acm.org/doi/10.1016/j.neucom.2015.08.071
Nylander S(2015)The Phone as a Tool for Combining Online and Offline Social ActivityEmerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices10.4018/978-1-4666-8583-3.ch008(158-175)Online publication date: 2015
https://doi.org/10.4018/978-1-4666-8583-3.ch008
Pfleging BSchneegass SSchmidt ATerken JMartens MMüller CHealey JOsswald S(2013)Exploring user expectations for context and road video sharing while calling and drivingProceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/2516540.2516547(132-139)Online publication date: 28-Oct-2013
https://dl.acm.org/doi/10.1145/2516540.2516547
Nylander SLarshammar M(2012)The Phone as a Tool for Combining Online and Offline Social ActivityInternational Journal of Mobile Human Computer Interaction10.4018/jmhci.20121001024:4(22-36)Online publication date: 1-Oct-2012
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Sohn TLee LZhang SDearman DTruong KPoltrock SSimone CGrudin JMark GRiedl J(2012)An examination of how households share and coordinate the completion of errandsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145315(729-738)Online publication date: 11-Feb-2012
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Lindqvist JHong JLamarca ACox L(2011)Undistracted drivingProceedings of the 12th Workshop on Mobile Computing Systems and Applications10.1145/2184489.2184504(70-75)Online publication date: 1-Mar-2011
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Amini SLindqvist JHong JLin JToch ESadeh NAgrawala ACorner MWetherall D(2011)CachéProceedings of the 9th international conference on Mobile systems, applications, and services10.1145/1999995.2000015(197-210)Online publication date: 28-Jun-2011
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Vaittinen TKärkkäinen TOlsson TAngelides MLambrinos LRohs MRukzio E(2010)A diary study on annotating locations with mixed reality informationProceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia10.1145/1899475.1899496(1-10)Online publication date: 1-Dec-2010
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