extended-abstract

When one-arm bandits go digital: designing a casino back-end system

Authors:

Celine Pering,

Sheila VyasAuthors Info & Claims

CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems

Pages 2687 - 2690

https://doi.org/10.1145/1520340.1520386

Published: 04 April 2009 Publication History

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Abstract

frog design collaborated with a gaming machine manufacturer to design a back-end system to address the needs of casino floor managers. As casinos migrate to server-based slot machines, they also need to transform their back-end systems. The frog team conducted user research and designed a new system of floor management software. Our design helped optimize the experience of casino workers, pushed the brand envelop of the gaming provider within their industry, and won a Productivity Award from Global Gaming Expo in 2007.

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References

[1]

Cooper, Marc (December 2005). "How slot machines give gamblers the business". The Atlantic Monthly Group. Retrieved on 2008-04-21. Prudential Equity Group, LLC, International Game Technology, Company Report, January 30, 2007

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[2]

Prudential Equity Group, LLC, International Game Technology, Company Report, January 30, 2007.

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Index Terms

When one-arm bandits go digital: designing a casino back-end system
1. Human-centered computing
2. Software and its engineering
  1. Software creation and management
    1. Designing software

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Information & Contributors

Information

Published In

CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems

April 2009

2470 pages

ISBN:9781605582474

DOI:10.1145/1520340

General Chair:
Dan R. Olsen
Brigham Young University
,
Program Chairs:
Ken Hinckley
Microsoft Research
,
Meredith Ringel Morris
Microsoft Research
,
Scott Hudson
Carnegie Mellon University
,
Saul Greenberg
University of Calgary

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 April 2009

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Extended-abstract

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CHI '09

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CHI '09: CHI Conference on Human Factors in Computing Systems

April 4 - 9, 2009

MA, Boston, USA

Acceptance Rates

CHI EA '09 Paper Acceptance Rate 385 of 1,130 submissions, 34%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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