research-article

Integrating a SCRUM-based process with human centred design: an experience from an action research study

Authors:

Carmelo Ardito,

Maria Teresa Baldassarre,

Danilo Caivano,

Rosa LanzilottiAuthors Info & Claims

CESI '17: Proceedings of the 5th International Workshop on Conducting Empirical Studies in Industry

Pages 2 - 8

https://doi.org/10.1109/CESI.2017.7

Published: 20 May 2017 Publication History

Abstract

Context: Agile software processes are more frequently being integrated with aspects of human centered design given the commonalities that the two approaches share, such as user involvement, importance attributed to testing and prototyping practices, iterative design and so on.

Goal: tailor a SCRUM-based process by integrating it and adapting it with Human Centered Design (HCD) practices.

Method: action research experience carried out in an industrial case study involving researchers, an Italian SME and stakeholders of the final product (a web portal).

Results: The research has led to the definition of the HCD-SCRUM process. The classic process has been tailored by: including staff dedicated to the project, considering flexible duration of sprints based on the workload and priority of features to be developed, using an iterative-incremental progression of the SCRUM development practices and including customer interviews.

Conclusion: The tailored process outlined in this paper has been substituted to the classic SCRUM process that the company was adopting before this research study.

References

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Cited By

Alshammari F(2022)Analytical Evaluation of SOA and SCRUM Business Process Management Approaches for IoT-Based Services DevelopmentScientific Programming10.1155/2022/35568092022Online publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1155/2022/3556809
Chen SKamarudin KYan S(2021)Analyzing the Synergy between HCI and TRIZ in Product Innovation through a Systematic Review of the LiteratureAdvances in Human-Computer Interaction10.1155/2021/66169622021Online publication date: 1-Jan-2021
https://dl.acm.org/doi/10.1155/2021/6616962
Cui YZada IShahzad SNazir SKhan SHussain NAsshad M(2021)Analysis of Service-Oriented Architecture and Scrum Software Development Approach for IIoTScientific Programming10.1155/2021/66114072021Online publication date: 1-Jan-2021
https://dl.acm.org/doi/10.1155/2021/6611407
Show More Cited By

Integrating a SCRUM-based process with human centred design: an experience from an action research study
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
2. Software and its engineering
  1. Software creation and management

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Information

Published In

cover image ACM Conferences

CESI '17: Proceedings of the 5th International Workshop on Conducting Empirical Studies in Industry

May 2017

70 pages

ISBN:9781538615461

Program Chairs:
Ayse Bener
Ryerson University, Canada
,
Andreas Jedlitschka
Fraunhofer IESE, Germany
,
Fabio Q. B. da Silva
Federal University of Pernambu, Brazil
,
He Zhang
Nanjing University, China

Sponsors

SIGSOFT: ACM Special Interest Group on Software Engineering
IEEE-CS: Computer Society
SADIO: SADIO

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IEEE Press

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Published: 20 May 2017

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ICSE '17

Sponsor:

SIGSOFT
IEEE-CS
SADIO

ICSE '17: 39th International Conference on Software Engineering

May 20 - 28, 2017

Buenos Aires, Argentina

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2025 IEEE/ACM 46th International Conference on Software Engineering

April 26 - May 3, 2025

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Cited By

Alshammari F(2022)Analytical Evaluation of SOA and SCRUM Business Process Management Approaches for IoT-Based Services DevelopmentScientific Programming10.1155/2022/35568092022Online publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1155/2022/3556809
Chen SKamarudin KYan S(2021)Analyzing the Synergy between HCI and TRIZ in Product Innovation through a Systematic Review of the LiteratureAdvances in Human-Computer Interaction10.1155/2021/66169622021Online publication date: 1-Jan-2021
https://dl.acm.org/doi/10.1155/2021/6616962
Cui YZada IShahzad SNazir SKhan SHussain NAsshad M(2021)Analysis of Service-Oriented Architecture and Scrum Software Development Approach for IIoTScientific Programming10.1155/2021/66114072021Online publication date: 1-Jan-2021
https://dl.acm.org/doi/10.1155/2021/6611407
Bender THuesmann RHeinemann A(2021)Software Development Processes for ADs, SMCs and OSCs supporting Usability, Security, and Privacy Goals – an OverviewProceedings of the 16th International Conference on Availability, Reliability and Security10.1145/3465481.3470022(1-6)Online publication date: 17-Aug-2021
https://dl.acm.org/doi/10.1145/3465481.3470022

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