article

IT value: the great divide between qualitative and quantitative and individual and organizational measures

Author:

Yolande E. ChanAuthors Info & Claims

Journal of Management Information Systems, Volume 16, Issue 4

Pages 225 - 261

https://doi.org/10.1080/07421222.2000.11518272

Published: 01 March 2000 Publication History

Abstract

A comprehensive review was conducted of IT value articles in the Communications of the ACM, Information Systems Research, Journal of Management Information Systems, and MIS Quarterly from 1993 to 1998. IT-value measures published during this period were documented, classified, analyzed, and reported. The review of these journal articles revealed a schism between the use of organization-level measures and other measures. Communications of the ACM and Information Systems Research also provided strong evidence of a schism between the use of quantitative and qualitative measures in IT-value research. The Journal of Management Information Systems and MIS Quarterly data provided more limited evidence of this schism as well. These schisms have become more pronounced over time. This may be due partly to an increasing reliance on secondary data set analyses that use only quantitative measures and organization-level analyses. The current research confirmed what many researchers suspect--schisms exist, and may be deepening, in IT-value research.

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Index Terms

IT value: the great divide between qualitative and quantitative and individual and organizational measures
1. Social and professional topics
  1. Professional topics
    1. Computing and business
    2. Management of computing and information systems
      1. Information system economics

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Special issue: Impacts of information technology investment on organizational performance

With the enormous investments in Information Technology (IT), the question of payoffs from IT has become increasingly important. Organizations continue to question the benefits from IT investments especially in conjunction with corporate initiatives ...

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cover image Journal of Management Information Systems

Journal of Management Information Systems Volume 16, Issue 4

Special issue: Impacts of information technology investment on organizational performance

March 2000

254 pages

ISSN:0742-1222

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Publisher

M. E. Sharpe, Inc.

United States

Publication History

Published: 01 March 2000

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Yan MFilieri RGorton M(2021)Continuance intention of online technologiesInternational Journal of Information Management: The Journal for Information Professionals10.1016/j.ijinfomgt.2021.10231558:COnline publication date: 1-Jun-2021
https://dl.acm.org/doi/10.1016/j.ijinfomgt.2021.102315
Abu Bakar MMat Razali NWook MIsmail MTengku Sembok T(2021)The Mediating Role of Cloud Computing and Moderating Influence of Digital Organizational Culture Towards Enhancing SMEs PerformanceAdvances in Visual Informatics10.1007/978-3-030-90235-3_39(447-458)Online publication date: 23-Nov-2021
https://dl.acm.org/doi/10.1007/978-3-030-90235-3_39
Ryu KPark JPark J(2020)The influence of IT investment and IT governance on corporate performance of multibusiness firmsThe Journal of Supercomputing10.1007/s11227-017-1974-176:10(7820-7846)Online publication date: 1-Oct-2020
https://dl.acm.org/doi/10.1007/s11227-017-1974-1
Callinan CScott MOjo AWhelan E(2018)How to Create Public Value Through Open Data Driven Co-CreationProceedings of the 11th International Conference on Theory and Practice of Electronic Governance10.1145/3209415.3209457(363-370)Online publication date: 4-Apr-2018
https://dl.acm.org/doi/10.1145/3209415.3209457
Ooi KLee VTan GHew THew J(2018)Cloud computing in manufacturingExpert Systems with Applications: An International Journal10.1016/j.eswa.2017.10.00993:C(376-394)Online publication date: 1-Mar-2018
https://dl.acm.org/doi/10.1016/j.eswa.2017.10.009
Hadar IHasson TAyalon OToch EBirnhack MSherman SBalissa A(2018)Privacy by designersEmpirical Software Engineering10.1007/s10664-017-9517-123:1(259-289)Online publication date: 1-Feb-2018
https://dl.acm.org/doi/10.1007/s10664-017-9517-1
Tomasino AFedorowicz JWilliams C(2017)Public Sector Shared Services Move Out of the "Back-Office"ACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3130515.313052148:3(83-109)Online publication date: 2-Aug-2017
https://dl.acm.org/doi/10.1145/3130515.3130521
Ryu KPark JPark JChoi JHan SLee JPark TLeung CKim YLee Y(2015)The Influence of IT Investment and IT Governance on Corporate Performance of Multibusiness FirmsProceedings of the 2015 International Conference on Big Data Applications and Services10.1145/2837060.2837077(111-120)Online publication date: 20-Oct-2015
https://dl.acm.org/doi/10.1145/2837060.2837077
Chae HKoh CPrybutok V(2014)Information technology capability and firm performanceMIS Quarterly10.25300/MISQ/2014/38.1.1438:1(305-326)Online publication date: 1-Mar-2014
https://dl.acm.org/doi/10.25300/MISQ/2014/38.1.14
Jeansson J(2014)Information systems valuescapeInternational Journal of Business Information Systems10.1504/IJBIS.2014.06411517:1(49-66)Online publication date: 1-Aug-2014
https://dl.acm.org/doi/10.1504/IJBIS.2014.064115
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