article

Organizational learning during advanced system development: opportunities and obstacles

Authors:

Betty VandenboschAuthors Info & Claims

Journal of Management Information Systems, Volume 13, Issue 2

Pages 115 - 136

https://doi.org/10.1080/07421222.1996.11518125

Published: 01 September 1996 Publication History

Abstract

Higher-order organizational learning occurs when a company adopts new principles, assumptions, and paradigms, which often turn into competitive advantage. Systems development and implementation offer an opportunity for higher-order organizational learning that is rarely exploited. Advanced information systems, in particular expert systems (ES) and executive information systems (EIS), provide ample opportunities for higher-order organizational learning if the development process is structured in certain ways. This work includes an analysis of three organizations in terms of project outcomes, organizational learning outcomes, and organizational performance. On the basis of these assessments, five critical success factors are identified that may contribute to organizational learning during advanced system development. The relationships between these factors and organizational outcomes are summarized in a preliminary model that can form the basis for future research. The work closes with some recommendations for ways information systems managers can encourage higher-order organizational learning during advanced system development.

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Organizational learning during advanced system development: opportunities and obstacles

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Information & Contributors

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Published In

cover image Journal of Management Information Systems

Journal of Management Information Systems Volume 13, Issue 2

Special section: Strategic and competitive information systems

September 1996

227 pages

ISSN:0742-1222

Issue’s Table of Contents

Publisher

M. E. Sharpe, Inc.

United States

Publication History

Published: 01 September 1996

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Cited By

Jackson CCrowston KØsterlund CHarandi M(2018)Folksonomies to Support Coordination and Coordination of FolksonomiesComputer Supported Cooperative Work10.5555/3269986.327001327:3-6(647-678)Online publication date: 1-Dec-2018
https://dl.acm.org/doi/10.5555/3269986.3270013
Aidemark JAskenäs L(2018)The Creation of UsersInternational Journal of E-Health and Medical Communications10.4018/IJEHMC.20180401059:2(74-88)Online publication date: 1-Apr-2018
https://dl.acm.org/doi/10.4018/IJEHMC.2018040105
Shin BLee SLee H(2011)Boundary Spanning Role of the IS Development Team in Consultant-Partnered ProjectsInternational Journal of Knowledge Management10.4018/jkm.20110401027:2(22-48)Online publication date: 1-Apr-2011
https://dl.acm.org/doi/10.4018/jkm.2011040102
Chen CLiu JChen H(2011)Discriminative effect of user influence and user responsibility on information system development processes and project managementInformation and Software Technology10.1016/j.infsof.2010.10.00153:2(149-158)Online publication date: 1-Feb-2011
https://dl.acm.org/doi/10.1016/j.infsof.2010.10.001
Siau KLong YLing M(2010)Toward a Unified Model of Information Systems Development SuccessJournal of Database Management10.4018/jdm.201011230421:1(80-101)Online publication date: 1-Jan-2010
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Wang SWu CPerng C(2008)Improving organisational learning for project success: a knowledge management perspectiveInternational Journal of Information Systems and Change Management10.1504/IJISCM.2008.0267063:4(287-300)Online publication date: 1-Jun-2008
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Jones MCline MRyan S(2006)Exploring knowledge sharing in ERP implementationDecision Support Systems10.5555/1138885.170093641:2(411-434)Online publication date: 1-Jan-2006
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