Knowledge acquisition, elicitation, and management in innovative firms
Abstract
Knowledge has emerged as a key commodity in smart manufacturing and as a critical resource for innovation and entrepreneurship in Industry 4.0. Innovative firms develop competitive advantages through knowledge exploitation and exploration, whether acquired externally or developed internally. Knowledge management, that is the management of the processes of knowledge creation, sharing and storage, is essential for effective innovation. Software tools to support knowledge management have had limited success in their attempt to address equally well a multitude of sources of knowledge. The data-driven analysis of this paper, however, demonstrates that knowledge acquisition is largely focused within the firm and thus the integrative perspective of considering both internal and external sources of knowledge might be an impediment for the development of appropriate supporting technologies. In this context, the focus should shift to knowledge elicitation and the corresponding development of tools to support it within the firm.
References
[1]
Bogoviz A.V., “Industry 4.0 as a New Vector of Growth and Development of Knowledge Economy”, Popkova E., Ragulina Y., Bogoviz A. (Eds.), Industry 4.0: Industrial Revolution of the 21st Century. Studies in Systems, Decision and Control, 169, Springer, Cham, 2019, https://doi.org/10.1007/978-3-319-94310-7_8.
[2]
Popkova E.G., “Preconditions of Formation and Development of Industry 4.0 in the Conditions of Knowledge Economy”, Popkova E., Ragulina Y., Bogoviz A. (Eds.), Industry 4.0: Industrial Revolution of the 21st Century. Studies in Systems, Decision and Control, 169, Springer, Cham, 2019, https://doi.org/10.1007/978-3-319-94310-7_6.
[3]
Gürlek M., Çemberci M., “Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance: A serial mediation analysis.”, Kybernetes 49 (11) (2020) 2819–2846. https://doi.org/10.1108/K-09-2019-0632.
[4]
Tsakalerou M., “A Meta-study of Intellectual Capital and Firm Performance: When the whole is more than the sum of its parts.”, International Journal of Learning and Intellectual Capital 12 (3) (2015) 287–299. https://doi.org/10.1504/IJLIC.2015.070168.
[5]
Abbas J., Zhang Q., Hussain I., Akram S., Aneeqa A., Shad M.A., “Sustainable Innovation in Small Medium Enterprises: The Impact of Knowledge Management on Organizational Innovation through a Mediation Analysis by Using SEM Approach.”, Sustainability 12 (6) (2020) 2407. https://doi.org/10.3390/su12062407.
[6]
Papa A., Dezi L., Gregori G.L., Mueller J., Miglietta N., “Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices.”, Journal of Knowledge Management 24 (3) (2018) 589–605. https://doi.org/10.1108/JKM-09-2017-0391.
[7]
Jarmooka Q., Fulford R.G., Morris R., Barratt-Pugh L, “The mapping of information and communication technologies, and knowledge management processes, with company innovation.”, Journal of Knowledge Management 25 (2) (2020) 313–335. https://doi.org/10.1108/JKM-01-2020-0061.
[8]
Shaher A., Ali K., “The effect of entrepreneurial orientation and knowledge management on innovation performance: The mediation role of market orientation.”, Management Science Letters 10 (15) (2020) 3723–3734. https://doi.org/10.5267/j.msl.2020.6.020.
[9]
Al-Abbadi L, Alshawabkeh R, Rumman A., “Knowledge management processes and innovation performance: The moderating effect of employees’ knowledge hoarding.”, Management Science Letters 10 (7) (2020) 1463–1472. https://doi.org/10.5267/j.msl.2019.12.021.
[10]
Egena O., Rajenthyran A., “The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation.”, Journal of Innovation & Knowledge 5 (3) (2020) 210–218. https://doi.org/10.1016/j.jik.2019.08.002.
[11]
Enrique D.V., Ayala N.F., Lima M., Marodin G.A., Gzara L, Frank A.G., “The use of ICT tools to support collaborative product development activities: evidences from Brazilian industry.”, Production 28 (2018) e20170099. https://doi.org/10.1590/0103-6513.20170099.
[12]
Castaneda D.I., Toulson P., “Is it possible to share tacit knowledge using information and communication technology tools?”, Global Knowledge, Memory and Communication (2021) https://doi.org/10.1108/GKMC-07-2020-0102.
[13]
EUROSTAT. Community Innovation Survey. Available at https://ec.europa.eu/eurostat/web/science-technology-innovation/data/database [Accessed: 8-Jul-2019].
[14]
Al-Alshaikh H.A., Mirza A.A., Alsalamah H.A., “Extended Rationale-Based Model for Tacit Knowledge Elicitation in Requirements Elicitation Context.”, IEEE Access 8 (2020) 60801–60810. https://doi.org/10.1109/ACCESS.2020.2982837.
[15]
Falahat M., Lee Y.Y, Ramayah T., Soto-Acosta P, “Modelling the effects of institutional support and international knowledge on competitive capabilities and international performance: Evidence from an emerging economy.”, Journal of International Management 26 (4) (2020) 100779. https://doi.org/10.1016/j.intman.2020.100779.
[16]
Tsakalerou M., “Multi-Variable Analysis and Modelling of Intellectual Capital Effects on Firm Performance.”, International Journal of Learning and Intellectual Capital 12 (4) (2015) 372–385. https://doi.org/10.1504/IJLIC.2015.072198.
Index Terms
- Knowledge acquisition, elicitation, and management in innovative firms
Index terms have been assigned to the content through auto-classification.
Recommendations
Sources of knowledge acquisition and patterns of knowledge-sharing behaviors-An empirical study of Taiwanese high-tech firms
The new knowledge acquisition and sharing stage represents the start of the organization's overall knowledge creation process. It is especially important for contributing to the critical foundation of organizational knowledge creation. This study ...
Approaches to Knowledge Management in Greek Firms
WSKS '08: Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge SocietyThe purpose of this research is to examine knowledge-sharing in organizations from a number of aspects, including innovation culture, roles, structure, and teamwork and leadership creativity.<Emphasis Type="Bold">A</Emphasis>survey was conducted of 100 ...
A fuzzy GSS framework for organizational knowledge acquisition
Although the concept of viewing knowledge as a critical resource has been widely accepted in prior studies, it is not fully understood how to acquire available knowledge in order to improve organizational effectiveness. However, it is sure that ...
Comments
Please enable JavaScript to view thecomments powered by Disqus.Information & Contributors
Information
Published In
Copyright © 2021.
Publisher
Elsevier Science Publishers B. V.
Netherlands
Publication History
Published: 01 January 2022
Author Tags
Qualifiers
- Research-article
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 0Total Downloads
- Downloads (Last 12 months)0
- Downloads (Last 6 weeks)0
Reflects downloads up to 10 Nov 2024
Other Metrics
Citations
View Options
View options
Get Access
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in