article

The consistency among facilitating factors and ERP implementation success: A holistic view of fit

Authors:

Eric T. G. Wang,

Sheng-Pao Shih,

James J. Jiang,

Gary KleinAuthors Info & Claims

Journal of Systems and Software, Volume 81, Issue 9

Pages 1609 - 1621

https://doi.org/10.1016/j.jss.2007.11.722

Published: 01 September 2008 Publication History

Abstract

Traditionally, various ERP implementation factors have been deemed critical to success within diverse business environments. The interaction relationships among these ERP implementation success factors, however, have been overlooked. The objective of this study is to explore the interaction patterns among the ERP implementation success factors from a covariation (co-alignment) perspective. We conceptualize the ''consistency'' among the factors that facilitate ERP implementation and evaluate them in terms of their positive impact on successful ERP implementation. The results from a field survey of 90 Taiwanese manufacturing firms show that the ''consistency'' among these facilitating factors of ERP implementation had a significant positive impact on ERP implementation success. The factors examined in this study include vendor support, consultant competence, ERP project team member competence, ERP project manager leadership, top management support, and user support. Implications for managers and researchers conclude this study.

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Cited By

Fadelelmoula A(2018)The Impacts of the Quality Dimensions of the ERP System on the Realization of the Fundamental Business Objectives and Perceived UsefulnessInternational Journal of Enterprise Information Systems10.4018/IJEIS.201810010714:4(89-107)Online publication date: 1-Oct-2018
https://dl.acm.org/doi/10.4018/IJEIS.2018100107
Hajilari AFasghandis GGhadaksaz M(2017)Assessing Organizational Readiness for Implementing ERP System Using Fuzzy Expert System ApproachInternational Journal of Enterprise Information Systems10.4018/IJEIS.201701010513:1(67-85)Online publication date: 1-Jan-2017
https://dl.acm.org/doi/10.4018/IJEIS.2017010105
Xu WOu PFan W(2017)Antecedents of ERP assimilation and its impact on ERP valueInformation Systems Frontiers10.1007/s10796-015-9583-019:1(13-30)Online publication date: 1-Feb-2017
https://dl.acm.org/doi/10.1007/s10796-015-9583-0
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Index Terms

The consistency among facilitating factors and ERP implementation success: A holistic view of fit
1. Social and professional topics
  1. Professional topics
    1. Computing and business
    2. Management of computing and information systems

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cover image Journal of Systems and Software

Journal of Systems and Software Volume 81, Issue 9

September, 2008

183 pages

ISSN:0164-1212

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Copyright © Elsevier Inc. © 2007.

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Elsevier Science Inc.

United States

Publication History

Published: 01 September 2008

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Cited By

Fadelelmoula A(2018)The Impacts of the Quality Dimensions of the ERP System on the Realization of the Fundamental Business Objectives and Perceived UsefulnessInternational Journal of Enterprise Information Systems10.4018/IJEIS.201810010714:4(89-107)Online publication date: 1-Oct-2018
https://dl.acm.org/doi/10.4018/IJEIS.2018100107
Hajilari AFasghandis GGhadaksaz M(2017)Assessing Organizational Readiness for Implementing ERP System Using Fuzzy Expert System ApproachInternational Journal of Enterprise Information Systems10.4018/IJEIS.201701010513:1(67-85)Online publication date: 1-Jan-2017
https://dl.acm.org/doi/10.4018/IJEIS.2017010105
Xu WOu PFan W(2017)Antecedents of ERP assimilation and its impact on ERP valueInformation Systems Frontiers10.1007/s10796-015-9583-019:1(13-30)Online publication date: 1-Feb-2017
https://dl.acm.org/doi/10.1007/s10796-015-9583-0
Cai DFeng TZhang Z(2016)The Fit between External Involvement and Business EnvironmentInternational Journal of Information Systems and Supply Chain Management10.4018/IJISSCM.20160701039:3(46-64)Online publication date: 1-Jul-2016
https://dl.acm.org/doi/10.4018/IJISSCM.2016070103
Mayeh MRamayah TMishra A(2016)The role of absorptive capacity, communication and trust in ERP adoptionJournal of Systems and Software10.1016/j.jss.2016.05.025119:C(58-69)Online publication date: 1-Sep-2016
https://dl.acm.org/doi/10.1016/j.jss.2016.05.025
Eichhorn BTukel O(2015)A Review of User Involvement in Information System ProjectsInternational Journal of Information Technology Project Management10.4018/ijitpm.20150101026:1(26-53)Online publication date: 1-Jan-2015
https://dl.acm.org/doi/10.4018/ijitpm.2015010102
Bokovec KDamij TRajkovič T(2015)Evaluating ERP Projects with multi-attribute decision support systemsComputers in Industry10.1016/j.compind.2015.07.00473:C(93-104)Online publication date: 1-Oct-2015
https://dl.acm.org/doi/10.1016/j.compind.2015.07.004
Zare ARavasan A(2014)An Extended Framework for ERP Post-Implementation Success AssessmentInformation Resources Management Journal10.4018/irmj.201410010327:4(45-65)Online publication date: 1-Oct-2014
https://dl.acm.org/doi/10.4018/irmj.2014100103
Cecez-Kecmanovic DKautz KAbrahall R(2014)Reframing success and failure of information systemsMIS Quarterly10.25300/MISQ/2014/38.2.1138:2(561-586)Online publication date: 1-Jun-2014
https://dl.acm.org/doi/10.25300/MISQ/2014/38.2.11
Gatara MCohen Jde Villiers Cvan der Merwe A(2014)Mobile-Health Tool Use and Community Health Worker Performance in the Kenyan ContextProceedings of the Southern African Institute for Computer Scientist and Information Technologists Annual Conference 2014 on SAICSIT 2014 Empowered by Technology10.1145/2664591.2664628(229-240)Online publication date: 29-Sep-2014
https://dl.acm.org/doi/10.1145/2664591.2664628
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