Nothing Special   »   [go: up one dir, main page]

skip to main content
article

Collaborative Information Retrieval in an information-intensive domain

Published: 01 September 2005 Publication History

Abstract

In this article we investigate the expressions of collaborative activities within information seeking and retrieval processes (IS&R). Generally, information seeking and retrieval is regarded as an individual and isolated process in IR research. We assume that an IS&R situation is not merely an individual effort, but inherently involves various collaborative activities. We present empirical results from a real-life and information-intensive setting within the patent domain, showing that the patent task performance process involves highly collaborative aspects throughout the stages of the information seeking and retrieval process. Furthermore, we show that these activities may be categorised and related to different stages in an information seeking and retrieval process. Therefore, the assumption that information retrieval performance is purely individual needs to be reconsidered. Finally, we also propose a refined IR framework involving collaborative aspects.

References

[1]
Ackerman, M., & Malone, T. (1990). Answer Garden: A tool for growing organizational memory. In Proceedings of ACM conference on office information systems 1990 (pp. 31-39). Cambridge, MA: ACM
[2]
Managing the flow of technology: Technology transfer and the dissemination of technological information within the R&D organization. MIT Press, Cambridge, MA.
[3]
Byström, K., & Hansen, P. (2002). Work tasks as unit for analysis in information seeking and retrieval studies. In The fourth international conference on conceptions of library and information science: Emerging frameworks and methods. CoLIS4 (pp. 239-252). Seattle, WA, USA, July 21-25, 2002
[4]
Task complexity affects information seeking and use. Information Processing and Management. v31 i2. 191-213.
[5]
Crabtree, A., Twidale, M. B., O'Brien, J., & Nichols, D. M. (1997). Talking in the library: Implications for the design of digital libraries. In R. Allen & E. Rasmussen (Eds.), Proceedings of the second ACM international conference on digital libraries (pp. 221-228). Philadelphia, PA, USA, July 23-26, 1997
[6]
Ehrlich, K., & Cash, D. (1994). Turning information into knowledge: Information finding as a collaborative activity. In Proceedings of the first annual conference on the theory and practice of digital libraries (pp. 119-125). College Station, TX, USA, June 19-21, 1994
[7]
Collaborative Information Retrieval (CIR). The New Review of Information Behaviour Research. 235-247.
[8]
Openness in shared hypermedia workspaces: The case for collaborative open hypermedia systems. SIGWEB Newsletter. v8 i3. 33-45.
[9]
Hansen, P. User Interface Design for IR Interaction. (1999). A task-oriented approach. In T. Aparac, T. Saracevic, P. Ingwersen & P. Vakkari (Eds.), Proceedings of the third international conference on conceptions of library and information science: Digital libraries: Interdisciplinary concepts, challenges and opportunities (CoLIS3) (pp. 191-205). Dubrovnik, Croatia. Zagreb: Zavod za informacijske studije Odsjeka za informacijske znanosti: Filozofski fakultet; Lovke: Naklada Benja
[10]
Hansen, P., & Järvelin, K. (2000). The information seeking and retrieval process at the Swedish Patent- and Registration Office. Moving from lab-based to real life work-task environment. In N. Kando & M.-K. Leong (Eds.), Proceedings of the SIGIR 2000 workshop on patent retrieval (pp. 43-53). Athens, Greece: ACM SIGIR
[11]
Harper, R., & Sellen, A. (1995). Collaborative tools and the practicalities of professional work at the International Monetary Fund. In I. Katz, R. Mack & L. Marks (Eds.), Proceedings of the ACM CHI'95 conference on human factors in computing systems (pp. 122-129). New York: ACM Press
[12]
People as carriers of experience and sources of commitment: Information seeking in a software design project. New Review of Information Behaviour Research. v1. 135-149.
[13]
The information-seeking practices of engineers: Searching for documents as well as for people. Information Processing and Management. v36 i5. 761-778.
[14]
Järvelin, K., & Repo, A. (1983). On the impacts of modern information technology on information needs and seeking: A framework. In H. J. Dietschmann (Ed.), Representation and exchange of knowledge as a basis of information processes (pp. 207-230). Amsterdam: North-Holland
[15]
Järvelin, K., & Wilson, T. D. (2003). On conceptual models for information seeking and retrieval research. Information Research, 9(1) paper 163. Available: http://InformationR.net/ir/9-1/paper163.html, accessed 24 October 2003
[16]
Collaborative information retrieval: Towards a social informatics view of IR interaction. JASIS. v49 i12. 1070-1080.
[17]
Seeking meaning. A process approach to library and information services. Ablex Publ, New York.
[18]
Malone, T., Grant, K., & Turbak, F. (1986). The information lens: An intelligent system for information sharing in organizations. In M. Mantei & P. Orbeton (Eds.), Proceedings of the CHI conference on human factors in computing systems (pp. 1-8). New York: ACM Press
[19]
Information seeking in electronic environments. Cambridge University Press, Cambridge.
[20]
McDonald, D. W., & Ackerman, M. S. (1998). Just talk to me: A field study of expertise location. In S. Poltrock & J. Grudin (Eds.), Proceedings of the ACM CSCW'98 conference on computer supported cooperative work (pp. 315-324). New York: ACM Press
[21]
In: Munro, A.J., Höök, K., Benyon, D. (Eds.), Social navigation of information Space, Springer, London. pp. 1999
[22]
O'Day, V., & Jeffries, R. (1993a). Information artisans: Patterns of result sharing by information searchers. In Proceedings of the ACM conference on organizational computing systems, 1-4 November 1993, COOCS'93 (pp. 98-107). Milpitas, CA, New York: ACM Press
[23]
O'Day, V., & Jeffries, R. (1993b). Orienteering in an information landscape: How information seekers get from here to there. In Proceedings of the conference on human factors in computing systems, INTERCHI '93 (pp. 438-445). Amsterdam, New York: ACM Press
[24]
Pemberton, D., Rodden, T., & Proctor, R. (2000). GroupMArk: A WWW recommender system combining collaborative and information filtering. In ERCIM Workshop on User Interfaces for All, 25-26 October, Florence, Italy
[25]
Pinelli, T., Bishop, A., Barclay, R., & Kennedy, J. (1993). The information-seeking behaviour of engineers. In A. Kent & C. M. Hall (Eds.), Encyclopedia of library and information science, Vol. 52, supplement 15 (pp. 167-201). New York: Marcel Dekker
[26]
On the evaluation of IR systems. Information Processing and Management. v28. 457-466.
[27]
Romano, N. C., Roussinov, D., Nunamaker, J. F., & Chen, H. (1999). Collaborative information retrieval environment: Integration of information retrieval with group support systems. In Proceedings of the 32nd Hawaii international conference on system science (HICSS-32)
[28]
Soininen, K., & Suikola, E. (2000). Information seeking is social. In Proceedings of the first nordic conference on computer-human interaction, NordCHI 2000, 23-25 October 2000 (pp. 1-9). Stockholm, Sweden: Royal Institute of Technology
[29]
Information behaviour in dynamic group work contexts: Interwoven situational awareness, dense social networks and contested collaboration in command and control. Information Processing and Management. v36 i3. 461-479.
[30]
Information sharing in academic communities: Types and levels of collaboration in information seeking and use. New Review of Information Behavior Research. v3. 143-159.

Cited By

View all
  • (2022)Identifying Gaps and Gap-bridging Strategies in Group Travelers’ Collaborative Information Seeking and Technology UseProceedings of the 2022 Conference on Human Information Interaction and Retrieval10.1145/3498366.3505782(290-294)Online publication date: 14-Mar-2022
  • (2022)Factors and outcomes of collaborative information seekingJournal of the Association for Information Science and Technology10.1002/asi.2459673:4(542-560)Online publication date: 1-Mar-2022
  • (2021)Group trip planning and information seeking behaviours by mobile social media usersJournal of Information Science10.1177/016555151989051547:3(323-339)Online publication date: 1-Jun-2021
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Information Processing and Management: an International Journal
Information Processing and Management: an International Journal  Volume 41, Issue 5
September 2005
313 pages

Publisher

Pergamon Press, Inc.

United States

Publication History

Published: 01 September 2005

Author Tags

  1. Collaborative Information Retrieval
  2. Information seeking
  3. Task performance process
  4. Work-tasks

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 27 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2022)Identifying Gaps and Gap-bridging Strategies in Group Travelers’ Collaborative Information Seeking and Technology UseProceedings of the 2022 Conference on Human Information Interaction and Retrieval10.1145/3498366.3505782(290-294)Online publication date: 14-Mar-2022
  • (2022)Factors and outcomes of collaborative information seekingJournal of the Association for Information Science and Technology10.1002/asi.2459673:4(542-560)Online publication date: 1-Mar-2022
  • (2021)Group trip planning and information seeking behaviours by mobile social media usersJournal of Information Science10.1177/016555151989051547:3(323-339)Online publication date: 1-Jun-2021
  • (2021)A New Methodology to Bring Out Typical Users Interactions in Digital LibrariesProceedings of the 2021 ACM/IEEE Joint Conference on Digital Libraries10.1109/JCDL52503.2021.00013(11-20)Online publication date: 27-Sep-2021
  • (2020)CollabAR – Investigating the Mediating Role of Mobile AR Interfaces on Co-Located Group CollaborationProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376541(1-13)Online publication date: 21-Apr-2020
  • (2019)Take One for the TeamProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298955(295-299)Online publication date: 8-Mar-2019
  • (2019)Who you gonna call? seeking information and expertise for decision making in local governmentProceedings of the Association for Information Science and Technology10.1002/pra2.6156:1(117-126)Online publication date: 18-Oct-2019
  • (2018)Investigating the Role of an Overview Device in Multi-Device CollaborationProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173874(1-13)Online publication date: 21-Apr-2018
  • (2018)Beyond traditional collaborative searchInformation Processing and Management: an International Journal10.1016/j.ipm.2017.09.00354:1(60-87)Online publication date: 1-Jan-2018
  • (2017)U-SearchInternational Journal of High Performance Computing and Networking10.5555/3141079.314108910:4-5(341-351)Online publication date: 1-Jan-2017
  • Show More Cited By

View Options

View options

Login options

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media