research-article

Feeling connected to smart objects? A moderated mediation model of locus of agency, anthropomorphism, and sense of connectedness

Authors:

Ki Joon KimAuthors Info & Claims

Volume 133, Issue C

Pages 45 - 55

https://doi.org/10.1016/j.ijhcs.2019.09.002

Published: 01 January 2020 Publication History

Highlights

•

User-agency elicits more positive responses from IoT users than object-agency.

•

Perceived connectedness with IoT mediates the effect of locus of agency.

•

IoT with human-like features provides users with greater perceived connectedness.

•

Anthropomorphism of IoT moderates the mediating effect of perceived connectedness.

Abstract

In human-IoT interaction, both users and smart objects can exercise agency. This study examines how the relationship between the locus of agency (user vs. object) and interaction outcomes is mediated through sense of connectedness and how this mediated relationship is moderated by anthropomorphic cues. Results from a lab experiment (N = 94) indicate that users perceive their interactions more positively when they exercise their own agency than when the objects have agency. In addition, when the objects exert own agency, anthropomorphism elicits more positive user responses by increasing sense of connectedness.

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Cited By

Christoforakos LDiefenbach S(2023)Technology as a Social Companion? An Exploration of Individual and Product-Related Factors of AnthropomorphismSocial Science Computer Review10.1177/0894439321106586741:3(1039-1062)Online publication date: 1-Jun-2023
https://dl.acm.org/doi/10.1177/08944393211065867
Zhang APatrick Rau P(2023)Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agentsComputers in Human Behavior10.1016/j.chb.2022.107415138:COnline publication date: 1-Jan-2023
https://dl.acm.org/doi/10.1016/j.chb.2022.107415
Wu-Ouyang B(2022)Are smartphones addictive? Examining the cognitive-behavior model of motivation, leisure boredom, extended self, and fear of missing out on possible smartphone addictionTelematics and Informatics10.1016/j.tele.2022.10183471:COnline publication date: 1-Jul-2022
https://dl.acm.org/doi/10.1016/j.tele.2022.101834
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Index Terms

Feeling connected to smart objects? A moderated mediation model of locus of agency, anthropomorphism, and sense of connectedness
1. Human-centered computing
  1. Human computer interaction (HCI)

Index terms have been assigned to the content through auto-classification.

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Published In

cover image International Journal of Human-Computer Studies

International Journal of Human-Computer Studies Volume 133, Issue C

Jan 2020

72 pages

ISSN:1071-5819

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Elsevier Ltd.

Publisher

Academic Press, Inc.

United States

Publication History

Published: 01 January 2020

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Cited By

Christoforakos LDiefenbach S(2023)Technology as a Social Companion? An Exploration of Individual and Product-Related Factors of AnthropomorphismSocial Science Computer Review10.1177/0894439321106586741:3(1039-1062)Online publication date: 1-Jun-2023
https://dl.acm.org/doi/10.1177/08944393211065867
Zhang APatrick Rau P(2023)Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agentsComputers in Human Behavior10.1016/j.chb.2022.107415138:COnline publication date: 1-Jan-2023
https://dl.acm.org/doi/10.1016/j.chb.2022.107415
Wu-Ouyang B(2022)Are smartphones addictive? Examining the cognitive-behavior model of motivation, leisure boredom, extended self, and fear of missing out on possible smartphone addictionTelematics and Informatics10.1016/j.tele.2022.10183471:COnline publication date: 1-Jul-2022
https://dl.acm.org/doi/10.1016/j.tele.2022.101834
Arsenyan JMirowska A(2021)Almost human? A comparative case study on the social media presence of virtual influencersInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2021.102694155:COnline publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1016/j.ijhcs.2021.102694
Kataria P(2021)Towards a Semantic Classification of Possible Human-to-Environment Interactions in IoTDistributed, Ambient and Pervasive Interactions10.1007/978-3-030-77015-0_10(135-152)Online publication date: 24-Jul-2021
https://dl.acm.org/doi/10.1007/978-3-030-77015-0_10

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