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HCI for health and wellbeing: : Challenges and opportunities

Published: 01 November 2019 Publication History

Highlights

A data lifecycle highlights important complementary interactions with health data.
Challenges for HCI in health lie in the scale and complexity of health and care.
Highlights role of digital mediating between people and medical technologies.
To have impact at scale in health, HCI needs to complement other disciplines.
Health and wellbeing technologies need to fit individual and care contexts.

Abstract

In terms of Human–Computer Interaction, healthcare presents paradoxes: on the one hand, there is substantial investment in innovative health technologies, particularly around “big data” analytics and personal health technologies; on the other hand, most interactive health technologies that are currently deployed at scale are difficult to use and few innovative technologies have achieved significant market penetration. We live in a time of change, with a shift from care being delivered by professionals towards people being expected to be actively engaged and involved in shared decision making. Technically, this shift is supported by novel health technologies and information resources; culturally, the pace of change varies across contexts. In this paper, I present a “space” of interactive health technologies, users and uses, and interdependencies between them. Based on a review of the past and present, I highlight opportunities for and challenges to the application of HCI methods in the design and deployment of digital health technologies. These include threats to privacy, patient trust and experience, and opportunities to deliver healthcare and empower people to manage their health and wellbeing in ways that better fit their lives and values.

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          cover image International Journal of Human-Computer Studies
          International Journal of Human-Computer Studies  Volume 131, Issue C
          Nov 2019
          188 pages

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          Academic Press, Inc.

          United States

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          Published: 01 November 2019

          Author Tags

          1. Digital health
          2. Medical devices
          3. Health IT
          4. Patient empowerment
          5. Patient safety
          6. Human factors
          7. Complex adaptive systems

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          • (2024)Tracing as a Strategy for Orienting to Nonhuman PerspectivesProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661621(1087-1100)Online publication date: 1-Jul-2024
          • (2024)Conducting Research at the Intersection of HCI and Health: Building and Supporting Teams with Diverse Expertise to Increase Public Health ImpactExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636298(1-6)Online publication date: 11-May-2024
          • (2024)Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's ExperiencesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642641(1-16)Online publication date: 11-May-2024
          • (2024)HCI Contributions in Mental Health: A Modular Framework to Guide Psychosocial Intervention DesignProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642624(1-21)Online publication date: 11-May-2024
          • (2024)Managing changes in the environment of human–robot interaction and welfare servicesInformation Technology and Management10.1007/s10799-023-00393-z25:1(1-18)Online publication date: 1-Mar-2024
          • (2023)Designing for Emotion Regulation Interventions: An Agenda for HCI Theory and ResearchACM Transactions on Computer-Human Interaction10.1145/356989830:1(1-51)Online publication date: 18-Mar-2023
          • (2023)Everyday Space as an Interface for Health Data Engagement: Designing Tangible Displays of Stress DataProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596096(1648-1659)Online publication date: 10-Jul-2023
          • (2023)Manifesting Breath: Empirical Evidence for the Integration of Shape-changing Biofeedback-based Artefacts within Digital Mental Health InterventionsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581188(1-14)Online publication date: 19-Apr-2023
          • (2023)Towards User-Centred Climate Services: the Role of Human-Computer InteractionProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580663(1-14)Online publication date: 19-Apr-2023
          • (2023)Towards a Knowledge-Based Approach for Digitalizing Integrated Care PathwaysDesign for Equality and Justice10.1007/978-3-031-61688-4_8(91-103)Online publication date: 28-Aug-2023
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