Nothing Special   »   [go: up one dir, main page]

skip to main content
article

Mediators between coordination and IS project performance

Published: 01 October 2007 Publication History

Abstract

Successful IS projects result from coordination among team members and stakeholders. We examined the effects of horizontal and vertical coordination on project performance. A total of 169 responses from IS project managers listed in the Project Management Institute of the USA were solicited, obtained, and analyzed. The results indicated that horizontal coordination can enhance the level of leadership empowerment and knowledge transfer, and help to clarify the mission and objectives among team members, while vertical coordination can enhance knowledge transfer. The results further suggested that project performance was improved by empowering team members, promoting knowledge transfer among team members and specifying clear mission and project objectives.

References

[1]
Andres, H. and Zmud, R., A contingency approach to software project coordination. Journal of Management Information Systems. v18 i3. 41-70.
[2]
Appelbaum, E. and Berg, P., High-performance work systems: giving workers a stake. In: Blair, M.M., Kochan, T.A. (Eds.), The New Relationship: Human Capital in the American Corporation, Brookings Institution Press, Washington, DC.
[3]
L. Appelbaum, Worker motivation, commitment, and work effort: a psychological perspective, Technical paper, No. 244, Economic Policy Institute, Washington, DC, June, 2000.
[4]
Argote, L., Organizational Learning: Creating, Retaining and Transferring Knowledge. 1999. Kluwer, Boston, MA.
[5]
Brown, C.V., Horizontal mechanisms under differing IS organization contexts. MIS Quarterly. v23 i3. 421-454.
[6]
Chin, W.W., The Partial Least Squares Approach to Structural Equation Modeling. 1998. Lawrence Erlbaum, Mahwah, NJ.
[7]
Dess, G.G. and Rasheed, A.M.A., The new corporate architecture. Academy of Management Executive. v9. 7-20.
[8]
Dillman, D., Mail and Internet Surveys. 1999. John Wiley, New York.
[9]
Faraj, S. and Sproull, L., Coordinating expertise in software development teams. Management Science. v46 i12. 1554-1568.
[10]
Fornell, C. and Larcker, D., Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research. v18 i3. 39-50.
[11]
Garvin, D., Building learning organizations. Harvard Business Review. 78-91.
[12]
Ghiselli, E.E., Campbell, J.P. and Zedeck, S., Measurement Theory for Behavioral Sciences. 1981. W.H. Freeman, San Francisco.
[13]
Goh, S. and Richards, G., Benchmarking the learning capability of organizations. European Management Journal. v15 i5. 575-583.
[14]
Hall, D., Protean careers of the 21st century. Academy of Management Executive. v10 i4. 8-16.
[15]
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C., Multivariate Data Analysis. 1998. Prentice Hall, Upper Saddle River, NY.
[16]
Hedlund, G., A model of knowledge management and the N-Form corporation. Strategic Management Journal. v15. 73-90.
[17]
Hoegl, M. and Gemuenden, H., Teamwork quality and the success of innovative projects: a theoretical concept and empirical evidence. Organization Science. v12 i4. 435-449.
[18]
Hulland, J., Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal. v20 i2. 195-204.
[19]
Hutt, M.D., Walker, B.A. and Frankwick, G.L., Hurdle the cross-functional barriers to strategic change. Sloan Management Review. v36 i3. 22-30.
[20]
Itoh, H., Co-ordination, specialization, and incentives in product development organizations. In: Aoki, M., Dore, R. (Eds.), Co-ordination, Specialization, and Incentives in Product Development Organizations, Oxford University Press, Oxford. pp. 265-284.
[21]
Jassawalla, A.R. and Sashittal, H.C., An examination of collaboration in high-technology new product development processes. Journal of Product Innovation Management. v15 i3. 237-254.
[22]
Jiang, J.J., Klein, G. and Pick, R.A., The impact of IS department organizational environments upon project team performances. Information and Management. v40 i3. 213-220.
[23]
Jones, M. and Harrison, A., IS project performance: an empirical assessment. Information and Management. v31 i2. 57-65.
[24]
Kraut, R.E. and Streeter, L., Coordination in software development. Communications of the ACM. v38 i3. 69-81.
[25]
Li, E.Y., Jiang, J. and Klein, G., The impact of organizational coordination and climate on marketing executives' satisfaction with information systems services. Journal of the Association for Information Systems. v4. 99-117.
[26]
Lincoln, J.R. and Kalleberg, A.L., Culture, Control, and Commitment: a Study of Work Organization and Work Attitudes in the United States and Japan. 1990. Cambridge University Press, New York.
[27]
Löhmoller, J., Latent Variable Path Modeling with Partial Least Squares. 1989. Physica-Verlag, Heidelberg.
[28]
Meso, P., Madey, G., Troutt, M.D. and Liegle, J., The knowledge management efficacy of matching information systems development methodologies with application characteristics-an experimental study. Journal of Systems & Software. v79 i1. 15-28.
[29]
McGill, M., Slocum, J.R. and Lei, D., Management practices in learning organizations. Organizational Dynamics. v21. 5-17.
[30]
Messick, S., Test validity and the ethics of assessment. American Psychologist. v35 i11. 1012-1027.
[31]
Nelson, K.M. and Cooprider, J.G., The contribution of shared knowledge to IS group performance. MIS Quarterly. v20 i4. 409-432.
[32]
Nidumolu, S., The effect of coordination and uncertainty on software project performance: residual performance risk as an intervening variable. Information Systems Research. v6 i3. 191-219.
[33]
Nidumolu, S.R., A comparison of the structural contingency and risk-based perspectives on coordination. Journal of Management Information Systems. v13 i2. 77-113.
[34]
O'Connor, M.A., The human capital era: reconceptualizing corporate law to facilitate labor-management cooperation. Cornell Law Review. v78 i5. 899-965.
[35]
Ouchi, W.G. and Maguire, M.A., Organizational control: two functions. Administrative Science Quarterly. v20. 559-569.
[36]
Robey, D., Welke, R. and Turk, D., Traditional, iterative, and component-based development: a social analysis of software development paradigms. Information Technology and Management. v2 i1. 53-70.
[37]
Senge, P., The Fifth Discipline: The Art and Practice of the Learning Organization. 1990. Doubleday Currency, London.
[38]
Smith, H.J., Keil, M. and Depledge, G., Keeping mum as the project goes under: toward an explanatory mode. Journal of Management Information Systems. v18 i2. 189-227.
[39]
Thompson, L., Improving the creativity of organizational work groups. Academy of Management Executive. v17 i1. 96-109.
[40]
Van De Ven, A.H. and Delbecq, A.L., Determinants of coordination modes within organizations. American Sociological Review. v41. 322-338.
[41]
Wang, E., Chen, H., Jiang, J. and Klein, G., Interaction quality between IS professionals and users: Impacting conflict and project performance. Journal of Information Science. v31 i4. 273-282.
[42]
Werts, C.E., Linn, R.L. and Joreskog, K.G., Intraclass reliability estimates: testing structural assumptions. Educational and Psychological Measurement. v34 i1. 25-33.
[43]
Wijk, R., Bosch, F.A.J., Volberda, H.W. and Heinhuis, S.M., Reciprocity of Knowledge Flows in Internal Network Forms of Organizing. 2005. ERIM Report Series Research in Management.

Cited By

View all
  • (2015)Digital badges for deliberate practiceProceedings of the 33rd Annual International Conference on the Design of Communication10.1145/2775441.2775454(1-8)Online publication date: 16-Jul-2015
  • (2014)The antecedents of collective creative efficacy for information system development teamsJournal of Engineering and Technology Management10.1016/j.jengtecman.2013.12.00133:C(1-17)Online publication date: 1-Sep-2014
  • (2010)Coordinating global virtual teamsProceedings of the 22nd international conference on Advanced information systems engineering10.5555/1883784.1883814(281-295)Online publication date: 7-Jun-2010
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Information and Management
Information and Management  Volume 44, Issue 7
October, 2007
49 pages

Publisher

Elsevier Science Publishers B. V.

Netherlands

Publication History

Published: 01 October 2007

Author Tags

  1. Clear mission and objectives
  2. Horizontal coordination
  3. Knowledge transfer
  4. Leadership empowerment
  5. Project performance
  6. Vertical coordination

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 18 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2015)Digital badges for deliberate practiceProceedings of the 33rd Annual International Conference on the Design of Communication10.1145/2775441.2775454(1-8)Online publication date: 16-Jul-2015
  • (2014)The antecedents of collective creative efficacy for information system development teamsJournal of Engineering and Technology Management10.1016/j.jengtecman.2013.12.00133:C(1-17)Online publication date: 1-Sep-2014
  • (2010)Coordinating global virtual teamsProceedings of the 22nd international conference on Advanced information systems engineering10.5555/1883784.1883814(281-295)Online publication date: 7-Jun-2010
  • (2009)The empirical study of IS development teams' performance in ChinaProceedings of the 5th International Conference on Wireless communications, networking and mobile computing10.5555/1738467.1738704(5087-5090)Online publication date: 24-Sep-2009
  • (2009)Achieving it consultant objectives through client project successInformation and Management10.1016/j.im.2009.03.00346:5(259-266)Online publication date: 1-Jun-2009

View Options

View options

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media