article

A framework for evaluating economics of knowledge management systems

Author:

Minsoo ShinAuthors Info & Claims

Information and Management, Volume 42, Issue 1

Pages 179 - 196

https://doi.org/10.1016/j.im.2003.06.006

Published: 01 December 2004 Publication History

Abstract

Organizations are implementing knowledge management (KM) systems with the assumption that the result will be an increase in organizational effectiveness, efficiency, and competitiveness. Implementing KM systems, however, may be a problem to organizations: too much or too little effort might lead to unwanted outcomes. This paper shows how the introduction of KM systems, which lead to knowledge-sharing, has a negative as well as a positive effect. Important variables from economic perspectives are identified and presented as an integrated framework to illustrate their interrelationships. This paper also explains the implications of an integrated framework for knowledge flow in organizations.

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Information and Management Volume 42, Issue 1

December 2004

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https://dl.acm.org/doi/10.1108/VJIKMS-06-2016-0035
Vangala RHiremath BBanerjee A(2014)A Theoretical Framework for Knowledge Management in Indian Agricultural OrganizationsProceedings of the 2014 International Conference on Information and Communication Technology for Competitive Strategies10.1145/2677855.2677861(1-7)Online publication date: 14-Nov-2014
https://dl.acm.org/doi/10.1145/2677855.2677861
Hsu MChang C(2014)Examining interpersonal trust as a facilitator and uncertainty as an inhibitor of intra-organisational knowledge sharingInformation Systems Journal10.1111/isj.1200024:2(119-142)Online publication date: 1-Mar-2014
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