article

Understanding privacy knowledge and skill in mobile communication

Authors:

S. Mo JangAuthors Info & Claims

Computers in Human Behavior, Volume 38

Pages 296 - 303

https://doi.org/10.1016/j.chb.2014.05.041

Published: 01 September 2014 Publication History

Abstract

This study aims to examine mobile-based privacy literacy among young adults across characteristics of mobile use, basic mobile familiarity, and socio-demographic factors. We investigate privacy knowledge and skill among the African American young adults, adopting a mixed design of quantitative and qualitative inquiries. The results showed that less than half of the interviewed users possessed (1) basic information and locational privacy knowledge, (2) privacy skills, and (3) awareness of risk associated with commercial mobile environments. Interestingly, a high level of mobile familiarity did not translate into knowledge as the frequent daily mobile use was not associated with privacy knowledge and skill. In-depth interviews also indicated that functional confusion and misguided confidence confounded the low mobile knowledge and skills. These findings have implications for consumer policy and hint on the need that the FTC in its broader digital literacy initiative incorporates the information need of young adult users among underserved communities.

References

[1]

Acquisti, A., & Gross, R. (2006). Imagined communities: awareness, information sharing, and privacy on the Facebook. Proceedings of Privacy Enhancing Technologies Workshop (PET), Lecture Notes in Computer Science, Springer, 36-58.

Digital Library

[2]

Best, P., Taylor, B., Manktelow, R., & McQuilkin, J. (2014). Systematically retrieving research in the digital age: Case study on the topic of social networking sites and young people's mental health. Journal of Information Science, 0165551514521936.

[3]

Bosomworth, D. (2013). Mobile marketing statistics 2013. Retrieved September 5, 2009, from <http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/>.

[4]

Mobile phones bridging the digital divide for teens in the US?. Future Internet. v3 i2. 144-158.

[5]

Evaluating shared access: Social equality and the circulation of mobile phones in Rural Uganda. Journal of Computer-Mediated Communication. v15 i2. 230-250.

[6]

Mobile phone use among Alcoholics Anonymous members: new sites for recovery. New Media & Society. v10 i6. 915-933.

[7]

Social implications of mobile telephony: The rise of personal communication society. Sociology Compass. v2 i2. 371-387.

[8]

Mobile communication and society: A global perspective. MIT Press, Cambridge, MA.

[9]

Charski, M. (2004). Ad push to get Latinos wired to their cells. Marketing y Medios, October (1), 16-17.

[10]

Locational privacy: who protects?. URISA Journal-Urban and Regional Information Systems Association. v23 i2. 49

[11]

All that glitters is not gold: Digging beneath the surface of data mining. Journal of Business Ethics. v40. 373-386.

[12]

Social implications of the Internet. Annual Review of Sociology. v27. 307-336.

[13]

FCC. (2002). Order declining to commence rulemaking to establish fair location information Practices. Retrieved September 5, 2009, from <http://www.epic.org/privacy/wireless/FCC_order.pdf>.

[14]

Franken, A. (2011). Letter to carrier IQ. Retrieved June 5, 2013, from http://www.forbes.com/sites/andygreenberg/2011/12/01/heres-the-letter-senator-al-franken-just-sent-to-phone-rootkit-firm-carrier-iq/.

[15]

FTC (2010). FTC staff issues privacy report, offers framework for consumers, businesses, and Policymakers. Retrieved September 5, 2013, from <http://www.ftc.gov/opa/2010/12/privacyreport.shtmS>.

[16]

FTC (2011). Consumer privacy and protection in the mobile marketplace. Retrieved Septemberm 5, 2013, from <http://www.ftc.gov/opa/2011/05/mobiletestimony.shtm>.

[17]

Grant, I.C. (2006). Online privacy: An issue for adolescents. Proceedings of the Child and Teen Consumption Conference, Copenhagen.

[18]

Second-level digital divide: Differences in people's online skills. First Monday. v7 i4.

[19]

Digital inequality: Differences in young adults' use of the Internet. Communication Research. v35 i5. 602-621.

[20]

Predictors and consequences of differentiated practices on social network sites. Information, Communication & Society. v13 i4. 515-536.

[21]

Hoofnagle, C., King, J, Li, J., & Turow, J. (2010). How different are young adults from older adults when it comes to information privacy attitudes and policies? Retrieved September 5, 2013, from dx.doi.org/10.2139/ssrn.1589864.

[22]

Who's watching whom? A study of interactive technology and surveillance. Journal of Communication. v61 i4. 575-595.

[23]

Humphreys, L., Gill, P., Krishnamurthy, B., & Newbury, E. (2010). Privacy on Twitter: how much is too much? Privacy issues on Twitter. International Communication Association, Retrieved September 5, 2013, from <http://www2.research.att.com/~bala/papers/ica10.pdf>.

[24]

Ito, M., et al. (2008). Living and learning with new media: Summary of findings from the digital youth project. The John D. and Catherine T. MacArthur Foundation Reports on Digital Media and Learning, No. 52.

[25]

Digital media literacy education and online civic and political participation. International Journal of Communication. v6. 1-24.

[26]

Understanding social network site users' privacy tool use. Computers in Human Behavior. v29 i4. 1649-1656.

Digital Library

[27]

Smile, snap, and share? A nuanced approach to privacy and online photo-sharing. Poetics. v42. 1-21.

[28]

Strategies of parental regulation in the media-rich home. Computers in Human Behavior. v23 i3. 920-941.

[29]

A tack in the shoe: Neutralizing and resisting the new surveillance. Journal of Social Issues. v59. 369-390.

[30]

Provision of Internet privacy and market conditions: An empirical analysis. Telecommunications Policy. v35 i7. 650-662.

[31]

Digital literacy and privacy behavior. Communication Research. v40 i2. 215-236.

[32]

Offline status, online status: Reproduction of social categories in personal information skill and knowledge. Social Science Computer Review. v31 i6. 680-702.

Digital Library

[33]

Park, Y. J. (2014). My whole world's in my palm! The second-level divide of teenagers' mobile use and skill. New Media & Society, 1461444813520302. Online First.

[34]

Affect, cognition and reward: Predictors of privacy protection online. Computers in Human Behavior. v28 i3. 1019-1027.

Digital Library

[35]

Pew Research Center. (2010). Social media and mobile Internet use among teens and young adults. Retrieved September 5, 2013, from <pewresearch.org/pubs/1484/social-mediamobile-internet-use-teens-millennials-fewer-blog>.

[36]

Bowling online, not alone: Online social capital and political participation in Singapore. Journal of Computer-Mediated Communication. v14. 414-433.

[37]

How users assess Web pages for information Seeking. Journal of the American Society for Information Science and Technology. v54 i4. 327-344.

Digital Library

[38]

Turow, J., Feldman, L., & Meltzer, K. (2005). Open to exploitation: American shoppers online and offline. Report of the Annenberg Public Policy Center, University of Pennsylvania, Philadelphia.

[39]

US census. (2011). Statistical abstract. Retrieved September 5, 2013, from <http://www.census.gov/prod/www/statistical_abstract.html>.

[40]

Zickuhr, K., & Smith, A. (2012). Digital differences. Retrieved September 5, 2013, from pewinternet.org/~/media//Files/Reports/2012/PIP_Digital_differences_041312.pdf.

Cited By

Keküllüoglu DVaniea KWolters MMagdy W(2023)Twitter has a Binary Privacy Setting, are Users Aware of How It Works?Proceedings of the ACM on Human-Computer Interaction10.1145/35795377:CSCW1(1-18)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579537
Alkis AKose T(2022)Privacy concerns in consumer E-commerce activities and response to social media advertisingComputers in Human Behavior10.1016/j.chb.2022.107412137:COnline publication date: 11-Oct-2022
https://dl.acm.org/doi/10.1016/j.chb.2022.107412
Nova FDeVito MSaha PRashid KRoy Turzo SAfrin SGuha S(2021)"Facebook Promotes More Harassment"Proceedings of the ACM on Human-Computer Interaction10.1145/34492315:CSCW1(1-35)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449231
Show More Cited By

Recommendations

Prevalence of cyberbullying and predictors of cyberbullying perpetration among Korean adolescents

This study aimed to investigate the prevalence of cyberbullying and factors in cyberbullying perpetration with a national sample of 4000 adolescents selected through multi-stage cluster sampling. The respondents were 2166 boys (54.1%) and 1834 girls (...
College students' cell phone use and attachment to parents and peers

College students spend hours each day using their cell phones. A common motivation for this behavior is the maintenance of social relations. Yet depending on cell phone use behavior, cell phone use could potentially strengthen or weaken social ...
Game-based for Enhancing Autism Children's Communication Skill in Thailand
i-CREATe 2018: Proceedings of the 12th International Convention on Rehabilitation Engineering and Assistive Technology

The research study on children with autism spectrum disorder shows the increasing number of autism children in the population. The therapy in the initiate phase has become more important for children to start and practice in an earlier stage. Therefore, ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Computers in Human Behavior

Computers in Human Behavior Volume 38, Issue

September, 2014

381 pages

ISSN:0747-5632

Issue’s Table of Contents

Copyright © Elsevier Ltd © 2014.

Publisher

Elsevier Science Publishers B. V.

Netherlands

Publication History

Published: 01 September 2014

Author Tags

Qualifiers

Article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

13
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 10 Nov 2024

Other Metrics

View Author Metrics

Citations

Cited By

Keküllüoglu DVaniea KWolters MMagdy W(2023)Twitter has a Binary Privacy Setting, are Users Aware of How It Works?Proceedings of the ACM on Human-Computer Interaction10.1145/35795377:CSCW1(1-18)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579537
Alkis AKose T(2022)Privacy concerns in consumer E-commerce activities and response to social media advertisingComputers in Human Behavior10.1016/j.chb.2022.107412137:COnline publication date: 11-Oct-2022
https://dl.acm.org/doi/10.1016/j.chb.2022.107412
Nova FDeVito MSaha PRashid KRoy Turzo SAfrin SGuha S(2021)"Facebook Promotes More Harassment"Proceedings of the ACM on Human-Computer Interaction10.1145/34492315:CSCW1(1-35)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449231
Kang J(2018)Mobile payment in Fintech environmentHuman-centric Computing and Information Sciences10.1186/s13673-018-0155-48:1(1-16)Online publication date: 1-Dec-2018
https://dl.acm.org/doi/10.1186/s13673-018-0155-4
Gerber NGerber PDrews HKirchner ESchlegel NSchmidt TScholz LBella GLenzini G(2018)FoxITProceedings of the 7th Workshop on Socio-Technical Aspects in Security and Trust10.1145/3167996.3167999(53-63)Online publication date: 5-Dec-2018
https://dl.acm.org/doi/10.1145/3167996.3167999
Binns RZhao JVan Kleek MShadbolt NLiccardi IWeitzner DMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)My Bank Already Gets this DataProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3053255(2403-2409)Online publication date: 6-May-2017
https://dl.acm.org/doi/10.1145/3027063.3053255
Park YChung J(2017)Health privacy as sociotechnical capitalComputers in Human Behavior10.1016/j.chb.2017.07.02576:C(227-236)Online publication date: 1-Nov-2017
https://dl.acm.org/doi/10.1016/j.chb.2017.07.025
Park YJang S(2016)African American Internet Use for Information Search and Privacy Protection TasksSocial Science Computer Review10.1177/089443931559742934:5(618-630)Online publication date: 1-Oct-2016
https://dl.acm.org/doi/10.1177/0894439315597429
Bartsch MDienlin T(2016)Control your FacebookComputers in Human Behavior10.1016/j.chb.2015.11.02256:C(147-154)Online publication date: 1-Mar-2016
https://dl.acm.org/doi/10.1016/j.chb.2015.11.022
Kang HShin WTam L(2016)Differential responses of loyal versus habitual consumers towards mobile site personalization on privacy managementComputers in Human Behavior10.1016/j.chb.2015.11.01356:C(281-288)Online publication date: 1-Mar-2016
https://dl.acm.org/doi/10.1016/j.chb.2015.11.013
Show More Cited By

View Options

View options

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

Media

Figures

Other

Tables

View Issue’s Table of Contents