article

Physiological responses to different WEB page designs

Authors: R. D. Ward, P. H. MarsdenAuthors Info & Claims

International Journal of Human-Computer Studies, Volume 59, Issue 1-2

Pages 199 - 212

https://doi.org/10.1016/S1071-5819(03)00019-3

Published: 01 July 2003 Publication History

Abstract

Physiological indicators of arousal have long been known to be sensitive to mental events such as positive and negative emotion, changes in attention and changes in workload. It has therefore been suggested that human physiology might be of use in the evaluation of software usability. To this, there are two main approaches or paradigms: (i) comparisons of physiological readings across periods of time to indicate different arousal levels under different circumstances, and (ii) the detection of short-term (occurring in seconds) physiological changes in response to specific events. Both approaches involve methodological, analytical and interpretational difficulties. Also, the tight experimental controls usually adopted in psychophysiological experimentation can be at odds with the needs of applied usability testing. This paper reports initial investigations of these approaches and difficulties in the evaluation of software interfaces. From exploratory data, a preliminary model is proposed which combines the two paradigms for identifying significant HCI events. Explorations of the model within the context of a web-related task are then discussed. These explorations suggest techniques and procedures for applied usability testing, and the results point to ways in which physiological data may be informative about software usability. However, further investigations involving variations in task and procedure are required.

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Cited By

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Naeini AMahdipour ADorri R(2023)Using Eye Tracking to Measure Overall Usability of Online Grocery Shopping WebsitesInternational Journal of Mobile Computing and Multimedia Communications10.4018/IJMCMC.32612914:1(1-24)Online publication date: 14-Jul-2023
https://dl.acm.org/doi/10.4018/IJMCMC.326129
De Carolis BLoglisci CGiuseppe MTrufanova K(2023)Analyzing Stress Responses Related to Usability of User InterfacesProceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter10.1145/3605390.3605399(1-9)Online publication date: 20-Sep-2023
https://dl.acm.org/doi/10.1145/3605390.3605399
Zhang XTan H(2023)Research on Evaluation Index System of Automobile HMI User ExperienceCross-Cultural Design10.1007/978-3-031-35939-2_35(470-485)Online publication date: 23-Jul-2023
https://dl.acm.org/doi/10.1007/978-3-031-35939-2_35
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Index Terms

Physiological responses to different WEB page designs
1. Computing methodologies
  1. Artificial intelligence
    1. Knowledge representation and reasoning
      1. Cognitive robotics
    2. Philosophical/theoretical foundations of artificial intelligence
      1. Cognitive science
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models
  2. Interaction design
    1. Interaction design theory, concepts and paradigms

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cover image International Journal of Human-Computer Studies

International Journal of Human-Computer Studies Volume 59, Issue 1-2

Application of affective computing in humanComputer interaction

July 2003

249 pages

ISSN:1071-5819

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Academic Press, Inc.

United States

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Published: 01 July 2003

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Naeini AMahdipour ADorri R(2023)Using Eye Tracking to Measure Overall Usability of Online Grocery Shopping WebsitesInternational Journal of Mobile Computing and Multimedia Communications10.4018/IJMCMC.32612914:1(1-24)Online publication date: 14-Jul-2023
https://dl.acm.org/doi/10.4018/IJMCMC.326129
De Carolis BLoglisci CGiuseppe MTrufanova K(2023)Analyzing Stress Responses Related to Usability of User InterfacesProceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter10.1145/3605390.3605399(1-9)Online publication date: 20-Sep-2023
https://dl.acm.org/doi/10.1145/3605390.3605399
Zhang XTan H(2023)Research on Evaluation Index System of Automobile HMI User ExperienceCross-Cultural Design10.1007/978-3-031-35939-2_35(470-485)Online publication date: 23-Jul-2023
https://dl.acm.org/doi/10.1007/978-3-031-35939-2_35
Fodor KBalogh Z(2021)Sensory Monitoring of Physiological Functions Using IoT Based on a Model in Petri NetsWeb Information Systems Engineering – WISE 202110.1007/978-3-030-91560-5_32(435-443)Online publication date: 26-Oct-2021
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Schmidt L(2021)Digital Application LiteracyInnovative Technologies and Learning10.1007/978-3-030-91540-7_29(274-282)Online publication date: 29-Nov-2021
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Zhang YTan H(2021)Effects of Multimodal Warning Types on Driver’s Task Performance, Physiological Data and User ExperienceCross-Cultural Design. Applications in Cultural Heritage, Tourism, Autonomous Vehicles, and Intelligent Agents10.1007/978-3-030-77080-8_25(304-315)Online publication date: 24-Jul-2021
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Veilleux MSénécal SDemolin BBouvier FDi Fabio MCoursaris CLéger P(2020)Visualizing a User’s Cognitive and Emotional Journeys: A Fintech CaseDesign, User Experience, and Usability. Interaction Design10.1007/978-3-030-49713-2_38(549-566)Online publication date: 19-Jul-2020
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Bruun ABratteteig TSandnes FBerget G(2018)It's not complicatedProceedings of the 10th Nordic Conference on Human-Computer Interaction10.1145/3240167.3240183(170-183)Online publication date: 29-Sep-2018
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Ramayah B(2018)Detecting Emotional Changes among Visually Impaired Users in Complex and Non-Complex Layout using Neuro-Physiological SignalProceedings of the 2018 7th International Conference on Software and Computer Applications10.1145/3185089.3185119(302-305)Online publication date: 8-Feb-2018
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Bruun ALaw EHeintz MEriksen PBjörk SEriksson EFjeld MBødker SBarendregt WObaid M(2016)Asserting Real-Time Emotions through Cued-RecallProceedings of the 9th Nordic Conference on Human-Computer Interaction10.1145/2971485.2971516(1-10)Online publication date: 23-Oct-2016
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Correlation between Psychological and Physiological Responses during Fear

Comparative analysis of affective and physiological responses to emotional movies

Discriminating affective state intensity using physiological responses

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