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View all- Petrie H(2023)Talking ‘bout my Generation … or not?Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3582742(1-9)Online publication date: 19-Apr-2023
Ageism in Design: Accessibility Without User Experience?
Pages 517 - 525
Abstract
We investigated the perceptions of young computing science students about older people with regard to computer-based systems. Participants were shown a picture of either an old or young woman or man and asked to assess that persons computer literacy and suggest appropriate design aspects for them. The goal of this study was to see if the biases against older people and their perceived computer literacy extend to the design of systems for them.
The results draw on 216 questionnaires from students in the first year of their Information and Communications Technology (ICT) studies at an Austrian university of applied sciences. Mixed methods were used to explore the differences between the perceived design needs for older and younger people, and how these relate to the components of user experience and accessibility.
The results show that the design aspects mentioned for older people differ greatly from those mentioned for younger. Whereas for younger people many aspects that could be considered valuable and desirable are mentioned, for older people the focus is on accessibility and usability, almost to the exclusion of aspects that are valuable and desirable. Regarding accessibility, despite the perceived lack of expertise, the focus was on aspects like large fonts. This is concerning, as future systems will be designed by the students of today. These biases may influence whether future systems are acceptable to older people, and hence whether older people will benefit from them.
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Published In
Jul 2022
561 pages
ISBN:978-3-031-08644-1
DOI:10.1007/978-3-031-08645-8
© The Author(s) 2022.
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.The images or other third party material in this chapter are included in the chapter's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.
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Springer-Verlag
Berlin, Heidelberg
Publication History
Published: 11 July 2022
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View all- Petrie H(2023)Talking ‘bout my Generation … or not?Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3582742(1-9)Online publication date: 19-Apr-2023