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Do We have to Say this is a “Telepresence Robot”? Exploration of Factors of Face and Speech Style Through Telecommunication via Robot

Published: 03 December 2023 Publication History

Abstract

Communication technology has improved and become diverse in terms of content and form of functions, and telepresence robots are one type of such technology. These robots are used in an expanding variety of cases. One example of an expanding application is the ability to enable even individuals with disabilities to work and go outside using telepresence robots equipped with human and synthesized speech capabilities. Therefore, we wanted to explore a general case of telecommunication that uses synthesized speech. We carried out a web-based experiment and conducted a two-way ANOVA (robot face: human face, robot face; speech style: human speech, synthesized speech). We found that participants did not feel a human presence because most of the main effect was found for speech style, and they were not told that the robot was controlled remotely by a human. However, even when anthropomorphism was low, participants were willing to follow recommendations and to engage in trust.

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        cover image Guide Proceedings
        Social Robotics: 15th International Conference, ICSR 2023, Doha, Qatar, December 3–7, 2023, Proceedings, Part II
        Dec 2023
        426 pages
        ISBN:978-981-99-8717-7
        DOI:10.1007/978-981-99-8718-4
        • Editors:
        • Abdulaziz Al Ali,
        • John-John Cabibihan,
        • Nader Meskin,
        • Silvia Rossi,
        • Wanyue Jiang,
        • Hongsheng He,
        • Shuzhi Sam Ge

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        Springer-Verlag

        Berlin, Heidelberg

        Publication History

        Published: 03 December 2023

        Author Tags

        1. Telepresence robot
        2. Embodiment
        3. Speech Style
        4. Synthesized Speech
        5. Anthropomorphism
        6. Social Presence
        7. Trust

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