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Cross-Cultural user-experience design

Published: 28 June 2006 Publication History

Abstract

Designers of information visualization and user interfaces must take account of culture in the design of metaphors, mental models, navigation, interaction, and appearance. Culture models define dimensions of difference and similarity among groups of people regarding signs, rituals, heroes/heroines, and values. Examples on the Web reveal these dimensions. Developers will increasingly need to take into account culture and other factors in development to better ensure usability, usefulness, and appeal.

References

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Brain, David. New College, Florida, sociology of culture course: http://www.ncf.edu/brain/courses/culture/culture_syl05.htm
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Honold, Pia (1999). "Learning How to Use a Cellular Phone: Comparison Between German and Chinese Users," Jour. STC, Vol. 46, No. 2, May 1999, pp. 196-205. (now Pia Quaet-Faslem)
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Marcus, Aaron (2005). "User-Interface Design and Culture." In Aykin, Nuray, ed., Usability and Internationalization of Information Technology, Chapter 3. New York: Lawrence Erlbaum Publishers, 51-78.
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Marcus, Aaron. (2002) "Globalization, Localization, and Cross-Cultural Communication in User-Interface Design," in Jacko, J. and A. Spears, Chapter 23, Handbook of Human-Computrer Interaction, Lawrence Erlbaum Publishers, New York, 2002, pp. 441-463.
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Marcus, Aaron, and Emilie W. Gould (2000). "Cultural Dimensions and Global Web User-Interface Design: What? So What? Now What?" Proc., 6th Conference onHuman Factors and the Web, 19 June 2000, University of Texas, Austin, TX.
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Marcus, Aaron, and Baumgartner, Valentina-Johanna (2004). "Mapping User-Interface Design Components vs. Culture Dimensions in Corporate Websites," Visible Language Journal, MIT Press, 38:1, 1-65, 2004.
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Marcus, Aaron, and Baumgartner, Valentina-Johanna (2004). "A Practical Set of Culture Dimension for Evaluating User-Interface Designs" in Proceedings, Sixth Asia-Pacific Conference on Computer-Human Interaction (APCHI 2004), Royal Lakeside Novotel Hotel, Rotorua, New Zealand, 30 June-2 July 2004, 252-261.
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Marcus, Aaron, and Emilie W. Gould (2000). "Crosscurrents: Cultural Dimensions and Global Web User-Interface Design," Interactions, ACM Publisher, www.acm.org, Vol. 7, No. 4, July/August 2000, pp. 32-46.
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Schwartz, S. H. (2004). Mapping and interpreting cultural differences around the world. In H. Vinken, J. Soeters, & P Ester (Eds.), Comparing cultures, Dimensions of culture in a comparative perspective (pp.43-73). Leiden, The Netherlands: Brill.

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Published In

cover image Guide Proceedings
Diagrams'06: Proceedings of the 4th international conference on Diagrammatic Representation and Inference
June 2006
300 pages
ISBN:3540356231
  • Editors:
  • Dave Barker-Plummer,
  • Richard Cox,
  • Nik Swoboda

Sponsors

  • CSLI: Stanford University Center for the Study of Language and Information
  • Stanford University: Stanford University
  • Google Inc.
  • Microsoft Corporation: Microsoft Corporation
  • Apple Computer, Inc.

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 28 June 2006

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Cited By

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  • (2024)Designing for Harm Reduction: Communication Repair for Multicultural Users' Voice InteractionsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642900(1-17)Online publication date: 11-May-2024
  • (2021)DISSIMILAR: Towards fake news detection using information hiding, signal processing and machine learningProceedings of the 16th International Conference on Availability, Reliability and Security10.1145/3465481.3470088(1-9)Online publication date: 17-Aug-2021
  • (2021)Cross-Cultural Differences of Designing Mobile Health Applications for AfricansHCI International 2021 - Late Breaking Papers: Design and User Experience10.1007/978-3-030-90238-4_39(554-563)Online publication date: 24-Jul-2021
  • (2021)User Interface Design of Virtual Conferencing Tools – Towards a Method for Considering Cultural Impact – Exemplified by ZoomCulture and Computing. Design Thinking and Cultural Computing10.1007/978-3-030-77431-8_5(80-94)Online publication date: 24-Jul-2021
  • (2021)Towards a Generic Framework for Intercultural User Interface Design to Evoke Positive Cross-Cultural UXCulture and Computing. Design Thinking and Cultural Computing10.1007/978-3-030-77431-8_24(387-406)Online publication date: 24-Jul-2021
  • (2016)Assessing Conceptions of the Youth User in UX DesignProceedings of the 34th ACM International Conference on the Design of Communication10.1145/2987592.2987651(1-4)Online publication date: 23-Sep-2016
  • (2016)User Experience UX of Heritage JourneysProceedings, Part I, of the 18th International Conference on Human-Computer Interaction. Theory, Design, Development and Practice - Volume 973110.1007/978-3-319-39510-4_23(247-256)Online publication date: 17-Jul-2016
  • (2014)Developing interactive systems for different culturesProceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design10.1145/2686612.2686687(470-479)Online publication date: 2-Dec-2014
  • (2013)Methodological framework for design and evaluation of interactive systems from a multicultural and emotional perspectiveProceedings of the 2013 Chilean Conference on Human - Computer Interaction10.1145/2535597.2535605(60-65)Online publication date: 11-Nov-2013
  • (2013)Intercultural user interface design-culture-centered HCI design-cross-cultural user interface designProceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II10.1007/978-3-642-39241-2_8(62-71)Online publication date: 21-Jul-2013
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