article

Information systems for smart services

Authors:

Daniel Beverungen,

Martin Matzner,

Christian JanieschAuthors Info & Claims

Information Systems and e-Business Management, Volume 15, Issue 4

Pages 781 - 787

https://doi.org/10.1007/s10257-017-0365-8

Published: 01 November 2017 Publication History

Abstract

Digital interactions among businesses and consumers through powerful information systems and omnipresent connected devices establish today's networked society. In this light, Service Science continues to take root as a research discipline that focuses on the integration of (digital) resources by service providers and service customers for value co-creation in service systems. Rapid advances in information technology allow for designing novel information systems that enable entirely new configurations of service systems. In turn, Service Science also leaves its mark on the design, adoption, and use of information systems and technology. With this special issue, we compile a set of timely papers that investigate selected facets of the complex interplay between information technology, information systems, and Service Science to design innovative IT artifacts for smart service. This editorial opens this special issue by elaborating on our understanding of smart service.

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Digital Library

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Cited By

Kuch FLindenthal AOberländer ACortenraad-Wenninger ABuck C(2024)The SmartSI CompassInformation and Management10.1016/j.im.2024.10396561:5Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1016/j.im.2024.103965
Mijač TJadrić MĆukušić M(2024)Measuring the success of information systems in higher education – a systematic reviewEducation and Information Technologies10.1007/s10639-024-12564-829:14(18323-18360)Online publication date: 1-Oct-2024
https://dl.acm.org/doi/10.1007/s10639-024-12564-8
Brill JNissen V(2022)What is a Smart Service?Mobile Web and Intelligent Information Systems10.1007/978-3-031-14391-5_13(165-178)Online publication date: 22-Aug-2022
https://dl.acm.org/doi/10.1007/978-3-031-14391-5_13
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Information systems for smart services
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cover image Information Systems and e-Business Management

Information Systems and e-Business Management Volume 15, Issue 4

November 2017

204 pages

ISSN:1617-9846

Issue’s Table of Contents

Copyright © Copyright © 2017 Springer-Verlag GmbH Germany, part of Springer Nature.

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 01 November 2017

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Cited By

Kuch FLindenthal AOberländer ACortenraad-Wenninger ABuck C(2024)The SmartSI CompassInformation and Management10.1016/j.im.2024.10396561:5Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1016/j.im.2024.103965
Mijač TJadrić MĆukušić M(2024)Measuring the success of information systems in higher education – a systematic reviewEducation and Information Technologies10.1007/s10639-024-12564-829:14(18323-18360)Online publication date: 1-Oct-2024
https://dl.acm.org/doi/10.1007/s10639-024-12564-8
Brill JNissen V(2022)What is a Smart Service?Mobile Web and Intelligent Information Systems10.1007/978-3-031-14391-5_13(165-178)Online publication date: 22-Aug-2022
https://dl.acm.org/doi/10.1007/978-3-031-14391-5_13
Lüttenberg H(2020)PS3 – A Domain-Specific Modeling Language for Platform-Based Smart Service SystemsDesigning for Digital Transformation. Co-Creating Services with Citizens and Industry10.1007/978-3-030-64823-7_42(438-450)Online publication date: 2-Dec-2020
https://dl.acm.org/doi/10.1007/978-3-030-64823-7_42
Klinker KWiesche MKrcmar H(2019)Digital Transformation in Health Care: Augmented Reality for Hands-Free Service InnovationInformation Systems Frontiers10.1007/s10796-019-09937-722:6(1419-1431)Online publication date: 25-Jun-2019
https://dl.acm.org/doi/10.1007/s10796-019-09937-7

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