research-article

Tell Me More! Soliciting Reader Contributions to Software Tutorials

Authors:

Patrick Dubois,

Volodymyr Dziubak,

Andrea BuntAuthors Info & Claims

GI '17: Proceedings of the 43rd Graphics Interface Conference

Pages 16 - 23

Published: 06 January 2017 Publication History

Abstract

Online software tutorials help a wide range of users acquireskills with complex software, but are not always easy to follow.For example, a tutorial might target users with a high skill level,or it might contain errors and omissions. Prior work has shownthat user contributions, such as user comments, can add value to atutorial. Building on this prior work, we investigate an approachto soliciting structured tutorial enhancements from tutorialreaders. We illustrate this approach through a prototype calledAntorial, and evaluate its impact on reader contributions through amulti-session study with 13 participants. Our findings suggest thatscaffolding tutorial contributions has positive impacts on both thenumber and type of reader contributions. Our findings also pointto design considerations for systems that aim to supportcommunity-based tutorial refinement, and suggest promisingdirections for future research.

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Cited By

Ashtari NMullins RQian CWexler JTenney IPushkarna M(2023)From Discovery to Adoption: Understanding the ML Practitioners’ Interpretability JourneyProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596046(2304-2325)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596046
Ashtari NAlamzadeh PGanapathy GChilana P(2022)PONI: A Personalized Onboarding Interface for Getting Inspiration and Learning About AR/VR CreationNordic Human-Computer Interaction Conference10.1145/3546155.3546642(1-14)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3546642
Dubois PMaftouni MChilana PMcGrenere JBunt A(2020)Gender Differences in Graphic Design Q&AsProceedings of the ACM on Human-Computer Interaction10.1145/34151844:CSCW2(1-26)Online publication date: 15-Oct-2020
https://dl.acm.org/doi/10.1145/3415184

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Information & Contributors

Information

Published In

cover image ACM Other conferences

GI '17: Proceedings of the 43rd Graphics Interface Conference

June 2017

239 pages

ISBN:9780994786821

Conference Chairs:
Elmar Eisemann
Delft University of Technology
,
Scott Bateman
University of New Brunswick

Sponsors

The Canadian Human-Computer Communications Society / Société Canadienne du Dialogue Humaine Machine (CHCCS/SCDHM)
Microsoft: Microsoft
University of Alberta: University of Alberta

In-Cooperation

SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
EUROGRAPHICS: The European Association for Computer Graphics

Publisher

Canadian Human-Computer Communications Society

Waterloo, Canada

Publication History

Published: 06 January 2017

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GI '17 Paper Acceptance Rate 26 of 52 submissions, 50%;

Overall Acceptance Rate 206 of 508 submissions, 41%

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Cited By

Ashtari NMullins RQian CWexler JTenney IPushkarna M(2023)From Discovery to Adoption: Understanding the ML Practitioners’ Interpretability JourneyProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596046(2304-2325)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596046
Ashtari NAlamzadeh PGanapathy GChilana P(2022)PONI: A Personalized Onboarding Interface for Getting Inspiration and Learning About AR/VR CreationNordic Human-Computer Interaction Conference10.1145/3546155.3546642(1-14)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3546642
Dubois PMaftouni MChilana PMcGrenere JBunt A(2020)Gender Differences in Graphic Design Q&AsProceedings of the ACM on Human-Computer Interaction10.1145/34151844:CSCW2(1-26)Online publication date: 15-Oct-2020
https://dl.acm.org/doi/10.1145/3415184

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