Article

Developing interpersonal relationships with virtual agents through social instructional dialog

Authors:

Vincent Aleven,

Christopher JonesAuthors Info & Claims

IVA'10: Proceedings of the 10th international conference on Intelligent virtual agents

Pages 236 - 249

Published: 20 September 2010 Publication History

Abstract

Virtual pedagogical agents are used to teach skills like intercultural negotiation. In this work, we looked at how introducing social conversational strategies into instructional dialog affects learners' interpersonal relations with such virtual agents. We discuss the development of a model for social instructional dialog (SID), and a comparison task informational dialog model. SID is designed to support students in taking a social orientation towards learning, through the use of conversational strategies that are theorized to produce interpersonal effects: self-disclosure, narrative, and affirmation. We discuss the implementation of these models in a virtual agent that instructs learners on negotiation and Iraqi culture. Finally, we report on the results of an empirical study with 39 participants in which we found that the SID model had significant effects on learners' interpersonal relations with the agent. While SID engendered greater feelings of entitativity and shared perspective with the agent, it also significantly lowered ratings of trust. These findings may guide development of dialog for future agents.

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Cited By

Ogan AAleven VJones CKim J(2011)Persistent effects of social instructional dialog in a virtual learning environmentProceedings of the 15th international conference on Artificial intelligence in education10.5555/2026506.2026540(238-246)Online publication date: 28-Jun-2011
https://dl.acm.org/doi/10.5555/2026506.2026540

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Information & Contributors

Information

Published In

cover image Guide Proceedings

IVA'10: Proceedings of the 10th international conference on Intelligent virtual agents

September 2010

490 pages

ISBN:3642158919

Editors:
Jan Allbeck
George Mason University, Fairfax
,
Norman Badler
University of Pennsylvania, Philadelphia
,
Timothy Bickmore
Northeastern University, Boston
,
Catherine Pelachaud
CNRS, LTCI, Télécom ParisTech, Paris, France
,
Alla Safonova
University of Pennsylvania, Philadelphia

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 20 September 2010

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Cited By

Ogan AAleven VJones CKim J(2011)Persistent effects of social instructional dialog in a virtual learning environmentProceedings of the 15th international conference on Artificial intelligence in education10.5555/2026506.2026540(238-246)Online publication date: 28-Jun-2011
https://dl.acm.org/doi/10.5555/2026506.2026540

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