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Ten emotion heuristics: guidelines for assessing the user's affective dimension easily and cost-effectively

Authors:

Muriel Garreta-DomingoAuthors Info & Claims

BCS-HCI '07: Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2

Pages 163 - 166

Published: 03 September 2007 Publication History

Abstract

Emotional appeal is a key dimension in user experience that often goes unmeasured in most user-centered design projects. This paper presents preliminary work for developing a set of guidelines for efficiently, easily and cost-effectively assessing the users' affective state by evaluating their expressive reactions during an interface evaluation process. The evaluation of this dimension complements the analysis of the objective and quantitative data gathered through usability tests and the subjective feedback provided through post-test questionnaires.

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Cited By

Babahmetović DManresa-Yee C(2019)Towards a Model for Implicit Evaluation in the Wild on a Large ScaleProceedings of the XX International Conference on Human Computer Interaction10.1145/3335595.3336290(1-4)Online publication date: 25-Jun-2019
https://dl.acm.org/doi/10.1145/3335595.3336290
de Andrade Cardieri GZaina LMota MSerique BPrates RCandello H(2018)Analyzing User Experience in Mobile Web, Native and Progressive Web ApplicationsProceedings of the 17th Brazilian Symposium on Human Factors in Computing Systems10.1145/3274192.3274201(1-11)Online publication date: 22-Oct-2018
https://dl.acm.org/doi/10.1145/3274192.3274201
Filho JPrata WOliveira JPaternò FVäänänen KChurch KHäkkilä JKrüger ASerrano M(2016)Affective-ready, contextual and automated usability test for mobile softwareProceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct10.1145/2957265.2961834(638-644)Online publication date: 6-Sep-2016
https://dl.acm.org/doi/10.1145/2957265.2961834
Show More Cited By

Index Terms

Ten emotion heuristics: guidelines for assessing the user's affective dimension easily and cost-effectively
1. Human-centered computing
  1. Human computer interaction (HCI)

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Information & Contributors

Information

Published In

cover image Guide Proceedings

BCS-HCI '07: Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2

September 2007

270 pages

ISBN:9781902505954

Conference Chairs:
Tom Ormerod
Lancaster University, UK
,
Corina Sas
Lancaster University, UK

Publisher

BCS Learning & Development Ltd.

Swindon, United Kingdom

Publication History

Published: 03 September 2007

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Cited By

Babahmetović DManresa-Yee C(2019)Towards a Model for Implicit Evaluation in the Wild on a Large ScaleProceedings of the XX International Conference on Human Computer Interaction10.1145/3335595.3336290(1-4)Online publication date: 25-Jun-2019
https://dl.acm.org/doi/10.1145/3335595.3336290
de Andrade Cardieri GZaina LMota MSerique BPrates RCandello H(2018)Analyzing User Experience in Mobile Web, Native and Progressive Web ApplicationsProceedings of the 17th Brazilian Symposium on Human Factors in Computing Systems10.1145/3274192.3274201(1-11)Online publication date: 22-Oct-2018
https://dl.acm.org/doi/10.1145/3274192.3274201
Filho JPrata WOliveira JPaternò FVäänänen KChurch KHäkkilä JKrüger ASerrano M(2016)Affective-ready, contextual and automated usability test for mobile softwareProceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct10.1145/2957265.2961834(638-644)Online publication date: 6-Sep-2016
https://dl.acm.org/doi/10.1145/2957265.2961834
de Souza Santos Mde Almeida Neris V(2015)Toward an analytical method to evaluate emotional responses in human-computer interactionProceedings of the 14th Brazilian Symposium on Human Factors in Computing Systems10.1145/3148456.3148473(1-10)Online publication date: 3-Nov-2015
https://dl.acm.org/doi/10.1145/3148456.3148473
Filho JValle TPrata WBoring SRukzio EGellersen HHinckley K(2015)Automated Usability Tests for Mobile Devices through Live Emotions LoggingProceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct10.1145/2786567.2792902(636-643)Online publication date: 24-Aug-2015
https://dl.acm.org/doi/10.1145/2786567.2792902
Feijó Filho JPrata WValle TBorriello GPau GGruteser MHong J(2015)DemoProceedings of the 13th Annual International Conference on Mobile Systems, Applications, and Services10.1145/2742647.2745926(451-451)Online publication date: 18-May-2015
https://dl.acm.org/doi/10.1145/2742647.2745926
Xavier Rde Almeida Neris VBoscarioli CBim SLeitão CMaciel C(2014)Measuring the emotional experience of users through a hybrid semantic approachProceedings of the 13th Brazilian Symposium on Human Factors in Computing Systems10.5555/2738055.2738092(226-235)Online publication date: 27-Oct-2014
https://dl.acm.org/doi/10.5555/2738055.2738092
Hora Rodrigues KTeixeira CAlmeida Neris V(2014)Heuristics for Assessing Emotional Response of Viewers during the Interaction with TV Programs16th International Conference on Human-Computer Interaction. Theories, Methods, and Tools - Volume 851010.1007/978-3-319-07233-3_53(577-588)Online publication date: 22-Jun-2014
https://dl.acm.org/doi/10.1007/978-3-319-07233-3_53
de Lera EAlmirall MValverde LGisbert M(2013)Improving user experience in e-learning, the case of the open university of cataloniaProceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II10.1007/978-3-642-39241-2_21(180-188)Online publication date: 21-Jul-2013
https://dl.acm.org/doi/10.1007/978-3-642-39241-2_21
Rodrigues KCanal MXavier RAlencar TNeris VMaciel Cde Souza P(2012)Avaliando aspectos de privacidade no Facebook pelas lentes de usabilidade, acessibilidade e fatores emocionaisCompanion Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems10.5555/2400076.2400112(75-76)Online publication date: 5-Nov-2012
https://dl.acm.org/doi/10.5555/2400076.2400112
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