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An Empirical Analysis of Trust, Perceived Benefit, and Purchase Intention in C2C Electronic Commerce in China

Published: 07 August 2023 Publication History

Abstract

With the popularity and development of the internet, China's consumer-to-consumer (C2C) electronic commerce (EC) system is favored by consumers. Therefore, understanding the relationship among consumers' trust, perceived benefits (PBs), and purchase intentions (PIs) is of great significance for studying this system. This article proposes the hypothesis of the interaction among the three and designs a questionnaire to explain the application of trust, PB, and PI in China's C2C EC system. The relationship between the sample structure and the variables is analyzed using reliability, validity, correlation, and regression analysis (RA). The experimental analysis results show that the questionnaire's reliability and validity values are higher than 0.8 and 0.75, respectively, indicating that the questionnaire design is qualified, and the data are valid. The rationality of the hypothesis proposed here is verified through correlation analysis and RA. This indicates a significant mutual influence relationship among trust, PB, and PI.

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  • (2024)Does Scarce Inventory Information Disclosure Strategy Promote Online Sales?Journal of Organizational and End User Computing10.4018/JOEUC.34211236:1(1-17)Online publication date: 15-May-2024

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              cover image Journal of Organizational and End User Computing
              Journal of Organizational and End User Computing  Volume 35, Issue 3
              Jul 2023
              425 pages
              ISSN:1546-2234
              EISSN:1546-5012
              Issue’s Table of Contents

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              IGI Global

              United States

              Publication History

              Published: 07 August 2023

              Author Tags

              1. C2C electronic commerce
              2. credit evaluation
              3. empirical testing
              4. perceived benefit
              5. purchase intention

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              • (2024)Does Scarce Inventory Information Disclosure Strategy Promote Online Sales?Journal of Organizational and End User Computing10.4018/JOEUC.34211236:1(1-17)Online publication date: 15-May-2024

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