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- research-articleJune 2022
Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision
Information Systems Frontiers (KLU-ISFI), Volume 24, Issue 3Pages 983–1007https://doi.org/10.1007/s10796-021-10117-9AbstractRecent years have witnessed the rapid growth of an emerging digital healthcare service – online medical consultation (OMC). Despite its popularity, many OMC platforms have encountered issues in initial adoption and continuance use among patients. ...