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- research-articleNovember 2024JUST ACCEPTED
Threat Modeling Healthcare Privacy in the United States
ACM Transactions on Computer-Human Interaction (TOCHI), Just Accepted https://doi.org/10.1145/3704634The landscape of digital privacy risks faced by individuals seeking abortions has grown increasingly complex following the overturn of Roe v. Wade. Reproductive healthcare providers are uniquely positioned to offer critical privacy guidance. We conducted ...
- panelNovember 2024
Nurturing Digitally Mediated Post-Growth Work Economies
CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social ComputingPages 121–124https://doi.org/10.1145/3678884.3689136Within Computer-Supported Cooperative Work (CSCW), efforts to digitalize work contribute to continual economic growth by, e.g., enhancing work productivity and mediating workflows of capitalist firms to accumulate more and evermore capital at the expense ...
- panelNovember 2024
What should we do with Emotion AI? Towards an Agenda for the Next 30 Years
CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social ComputingPages 98–101https://doi.org/10.1145/3678884.3689135What should we do with emotion AI? Should we regulate, ban, promote, or re-imagine it? Emotion AI, a class of affective computing technologies used in personal and social computing, comprises emergent and controversial techniques aiming to classify human ...
- research-articleNovember 2024
U.S. Job-Seekers' Organizational Justice Perceptions of Emotion AI-Enabled Interviews
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 454, Pages 1–42https://doi.org/10.1145/3686993Emotion AI is increasingly used to automatically evaluate asynchronous hiring interviews. Although touted for increasing hiring fit and reducing bias, it is unclear how job-seekers perceive emotion AI-enabled asynchronous interviews. This gap is striking,...
- research-articleAugust 2024
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- research-articleJune 2024
The Fall of an Algorithm: Characterizing the Dynamics Toward Abandonment
FAccT '24: Proceedings of the 2024 ACM Conference on Fairness, Accountability, and TransparencyPages 337–358https://doi.org/10.1145/3630106.3658910As more algorithmic systems have come under scrutiny for their potential to inflict societal harms, an increasing number of organizations that hold power over harmful algorithms have chosen, or were required under the law, to abandon them. While social ...
- research-articleApril 2024
Patent Applications as Glimpses into the Sociotechnical Imaginary: Ethical Speculation on the Imagined Futures of Emotion AI for Mental Health Monitoring and Detection
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 106, Pages 1–43https://doi.org/10.1145/3637383Patent applications provide insight into how inventors imagine and legitimize uses of their imagined technologies; as part of this imagining they envision social worlds and produce sociotechnical imaginaries. Examining sociotechnical imaginaries is ...
- research-articleApril 2024
"I'm Constantly in This Dilemma": How Migrant Technology Professionals Perceive Social Media Recommendation Algorithms
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 65, Pages 1–33https://doi.org/10.1145/3637342Migrants experience unique needs and use social media, in part, to address them. While prior work has primarily focused on migrant populations who are vulnerable socio-economically and legally, less is known about how highly educated migrant populations ...
- research-articleApril 2024
Emotion AI Use in U.S. Mental Healthcare: Potentially Unjust and Techno-Solutionist
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 47, Pages 1–46https://doi.org/10.1145/3637324Emotion AI, or AI that claims to infer emotional states from various data sources, is increasingly deployed in myriad contexts, including mental healthcare. While emotion AI is celebrated for its potential to improve care and diagnosis, we know little ...
- extended-abstractOctober 2023
Trauma-Informed Design: A Collaborative Approach to Building Safer Online Spaces
- Casey Randazzo,
- Carol F. Scott,
- Rosanna Bellini,
- Tawfiq Ammari,
- Michael Ann Devito,
- Bryan Semaan,
- Nazanin Andalibi
CSCW '23 Companion: Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social ComputingPages 470–475https://doi.org/10.1145/3584931.3611277Trauma-informed design, which is gaining greater attention in the Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (CHI) communities, focuses on designing and managing online platforms with consideration for the prevalence and ...
- research-articleOctober 2023
Social Media and College-Related Social Support Exchange for First-Generation, Low-Income Students: The Role of Identity Disclosures
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW2Article No.: 296, Pages 1–36https://doi.org/10.1145/3610087First-generation, low-income (FGLI) students face barriers to college access and retention that reproduce socioeconomic inequities. These students turn to social media for college-related social support. However, while students can reap benefits from ...
- research-articleOctober 2023
Similar Others, Social Comparison, and Social Support in Online Support Groups
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW2Article No.: 295, Pages 1–35https://doi.org/10.1145/3610086Social comparison and social support have implications for individuals' wellbeing, offline and on social media. Perceptions of similarity underlie both social comparison and social support processes, though how comparison and support function in tandem ...
- research-articleSeptember 2023
“I Did Watch ‘The Handmaid's Tale’”: Threat Modeling Privacy Post-roe in the United States
ACM Transactions on Computer-Human Interaction (TOCHI), Volume 30, Issue 4Article No.: 63, Pages 1–34https://doi.org/10.1145/3589960Now that the protections of Roe v. Wade are no longer available throughout the United States, the free flow of personal data can be used by legal authorities to provide evidence of felony. However, we know little about how impacted individuals approach ...
- research-articleApril 2023
Conceptualizing Algorithmic Stigmatization
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 373, Pages 1–18https://doi.org/10.1145/3544548.3580970Algorithmic systems have infiltrated many aspects of our society, mundane to high-stakes, and can lead to algorithmic harms known as representational and allocative. In this paper, we consider what stigma theory illuminates about mechanisms leading to ...
- research-articleApril 2023
Emotion AI at Work: Implications for Workplace Surveillance, Emotional Labor, and Emotional Privacy
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 588, Pages 1–20https://doi.org/10.1145/3544548.3580950Workplaces are increasingly adopting emotion AI, promising benefits to organizations. However, little is known about the perceptions and experiences of workers subject to emotion AI in the workplace. Our interview study with (n=15) US adult workers ...
- research-articleApril 2023
Data Subjects' Perspectives on Emotion Artificial Intelligence Use in the Workplace: A Relational Ethics Lens
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 124, Pages 1–38https://doi.org/10.1145/3579600The workplace has experienced extensive digital transformation, in part due to artificial intelligence's commercial availability. Though still an emerging technology, emotional artificial intelligence (EAI) is increasingly incorporated into enterprise ...
- research-articleApril 2023
Values in Emotion Artificial Intelligence Hiring Services: Technosolutions to Organizational Problems
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 109, Pages 1–28https://doi.org/10.1145/3579543Despite debates about emotion artificial intelligence's (EAI) validity, legality, and social consequences, EAI is increasingly present in the high stakes context of hiring, with potential to shape the future of work and the workforce. The values laden in ...
- research-articleApril 2023
Toward a Feminist Social Media Vulnerability Taxonomy
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 100, Pages 1–37https://doi.org/10.1145/3579533Vulnerability intimately shapes the lived human experience and continues to gain attention in computer-supported cooperative work and human-computer interaction scholarship broadly, and in social media studies specifically. Social media comprise ...
- research-articleApril 2023
Automated Emotion Recognition in the Workplace: How Proposed Technologies Reveal Potential Futures of Work
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 95, Pages 1–37https://doi.org/10.1145/3579528Emotion recognition technologies, while critiqued for bias, validity, and privacy invasion, continue to be developed and applied in a range of domains including in high-stakes settings like the workplace. We set out to examine emotion recognition ...
- research-articleApril 2023
"I like to See the Ups and Downs of My Own Journey": Motivations for and Impacts of Returning to Past Content About Weight Related Journeys on Social Media
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 61, Pages 1–41https://doi.org/10.1145/3579494Documenting weight-related journeys (e.g., weight loss, weight gain) is prevalent on social media, as is weight stigma, resulting in easily accessible personal archives filled with emotional, and potentially stigmatizing content. Through semi-structured ...