VOICEXML-APPLICATIONS FOR E-COMMERCE AND E-LEARNING
DOI:
https://doi.org/10.47839/ijc.4.3.373Keywords:
VoiceXML, XHTML Voice, speech recognition and speech synthesis, e-commerce, e-learningAbstract
VoiceXML is a language of the W3C to create voice-user interfaces, particularly for the telephone. It uses speech recognition and touchtone (DTMF keypad) for input, and pre-recorded audio and text-to-speech synthesis (TTS) for output. The text-to-speech synthesis feature of advanced VoiceXML tools like WebSphere opens new perspectives for e-commerce and e-learning. We are no longer restricted to pre-recorded audio but can bring any text to the ear of the user – a user that could be visually impaired and needs a voice channel to communicate – or a user who can read but who prefers to listen. VoiceXML-applications have been implemented by the authors to support e-commerce (selection of commodities from catalogues) and user guides for hardware (mobile phones, etc.) and software systems (MS project, etc.). New contributions to e-learning are offered.References
. Reusch, Peter J. A.; Reusch, Pascal: Classifications of Products and Services to Support Business Process Engineerung and e-Commerce, International Scientific Journal of Computing, Vol. 2, Issue 2, 133-140, 2003.
. Stoll, Bastian: Anwendung von VoiceXML bei sprachbasierter Arbeit mit Katalogen erstellt mit IBM Websphere Studio, Diploma Thesis, Dortmund 2004.
. Studnik, Daniel: Erstellung einer sprachgesteuerten Bedienungsanleitung fur ein Mobiltelefon mit der Programmiersprache Voice XML 2.0, Project Thesis, Dortmund 2004.
. Swade, Jцrg: Entwicklung einer multimodalen, sprachbasierten Web-Based-Training – Anwendung fur MS Project, Diploma Thesis, Dortmund 2006.
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