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The workaday world as a paradigm for CSCW design

Authors:

Thomas P. Moran,

R. J. AndersonAuthors Info & Claims

CSCW '90: Proceedings of the 1990 ACM conference on Computer-supported cooperative work

Pages 381 - 393

https://doi.org/10.1145/99332.99369

Published: 01 September 1990 Publication History

Abstract

EuroPARC is developing an integrated multi-media environment as an integral part of its formal and informal working environment. From our initial experiences with this kind of technology, we and our colleagues believe that it exhibits several qualitatively different properties, which seem to call into question many of our ideas about what computer systems are and how people relate to them. This has caused us to step back and take stock of the design principles we are using and, more generally, to ask what are appropriate principles for CSCW applications and technologies.

Like many others in this field, EuroPARC's concern is not simply with artifacts and their enabling technologies, but with understanding the processes and relationships which such artifacts support, including the processes by which they are designed. The discipline of design must involve a constant movement back and forth between the design and use of technologies and reflection upon those activities.

This paper is in the reflective mood. We begin to lay out a design paradigm for understanding the social significance of the new technologies available for CSCW.¹ By “paradigm” we are not referring to Kuhn's (1962) notion of a revolutionary theory or set of ideas, but rather to a more general pre-Kuhnian notion. We are striving for a design paradigm, not a scientific paradigm; it is a heuristic for bringing forth the important issues facing the designer. For us here, a design paradigm can be any coherent intellectual framework for guiding design. It may be a theory or a metaphor describing the central character of the design domain, both the character of the designed artifacts and the environments in which they fit.

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The workaday world as a paradigm for CSCW design

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cover image ACM Conferences

CSCW '90: Proceedings of the 1990 ACM conference on Computer-supported cooperative work

September 1990

396 pages

ISBN:0897914023

DOI:10.1145/99332

Chairman:
Frank Halasz
Xerox PARC, Palo Alto, CA

Copyright © 1990 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 September 1990

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October 7 - 10, 1990

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https://dl.acm.org/doi/10.1145/3571884.3597140
Normark D(2022)Ontologies on collision course: Collaborative mobility v. managerial transport in the contemporary history of intelligent transport systemsThe Journal of Transport History10.1177/0022526622110280443:2(277-295)Online publication date: 29-May-2022
https://doi.org/10.1177/00225266221102804
Soubutts EAyobi AEardley RMcNaney RCater KO'Kane A(2022)Amazon Echo Show as a Multimodal Human-to-Human Care Support Tool within Self-Isolating Older UK HouseholdsProceedings of the ACM on Human-Computer Interaction10.1145/35551936:CSCW2(1-31)Online publication date: 11-Nov-2022
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Viller SSommerville I(2018)CoherenceHuman-Computer Interaction10.1207/s15327051hci1401%262_214:1(9-41)Online publication date: 27-Dec-2018
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Di Fiore ACeschel F(2017)Open Issues in Designing Home Care TechnologiesMobile e-Health10.1007/978-3-319-60672-9_10(215-233)Online publication date: 2-Dec-2017
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