Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/957205.957228acmconferencesArticle/Chapter ViewAbstractPublication PagescuuConference Proceedingsconference-collections
Article

Applying heuristics to perform a rigorous accessibility inspection in a commercial context

Published: 17 June 2002 Publication History

Abstract

Accessibility heuristics have been developed to compliment the accessibility guidelines. The use of Web accessibility heuristics in heuristic evaluations can ensure that a greater range of special needs will be considered, from visual to cognitive impairments. Key advantages of heuristics are conciseness, memorablity, meaningfulness and insight. The heuristics can be used effectively to understand which areas of a site have accessibility issues and can provide useful insight into how to create a solution. However, the heuristics will not tell evaluators whether a Web site conforms to legislation. Studies have confirmed the common belief that heuristics should not replace knowledge but act to cue the deeper body of knowledge defined by the guidelines; it is essential that evaluators be given accessibility education before completing a heuristic evaluation using the accessibility heuristics.

References

[1]
Gnome Developer's Site, Accessibility: What it means? http://developer.gnome.org/projects/gap/access-def.html
[2]
Bobby http://bobby.watchfire.com/bobby/html/en/index.jsp
[3]
Section 508 Web Standards http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 (part of the American's with Disabilities Act (ADA) http://www.usdoj.gov/crt/ada/adahom1.htm)
[4]
Disability Discrimination Act 1995 http://www.disability.gov.uk/dda
[5]
Kelley, T., The Art of Innovation. Currency Books 2001.
[6]
Industrial Designers Society of America. http://idsa.org/whatsnew/decadegallery/winners/g-oxo.html
[7]
Nielson, J., Usability Engineering. Boston: Academic Press, Inc. 1994
[8]
http://www.useit.com/papers/heuristic/heuristic_list.html
[9]
http://www.trg.soton.ac.uk/pti/principles.html
[10]
Gray, W. D., and Salzman, M. C., 1998 Damaged merchandise? A review of experiments that compare usability and evaluation methods. In Human-Computer Interaction, 13
[11]
Jeffries, R., Miller, J, Wharton, C., Uyeda, K., 1991 User interface evaluation in the real world: a comparison of four techniques, Published in Human factors in computing systems CHI'91 conference proceedings
[12]
Karat, C-M., Campbell, R., Fiegel, T., 1992. Comparison of empirical testing and walkthrough methods in user interface evaluation. In Human factors in computing systems CHI'92 conference proceedings
[13]
IBM User Engineering, www.ibm.com/easy/userengineering
[14]
Web Content Accessibility Guidelines (WCAG) http://www.w3.org/TR/WCAG10/
[15]
Nielson, J., Beyond ALT Text: Making the Web Easy to Use for Users With Disabilities Nielsen Norman Group Report http://www.nngroup.com/reports/accessibility/
[16]
IBM Web Accessibility Checklist 3.1 http://www.ibm.com/able/accessWeb.html
[17]
Guidelines for UK Government Web Sites http://www.e-envoy.gov.uk/oee/oee.nsf/sections/Webguidelines-handbook-top/$file/handbookindex.htm
[18]
WorkTrain: The National Jobs and Learning Site http://www.worktrain.gov.uk/
[19]
UsabilityNews http://www.usabilitynews.com
[20]
British HCI Group http://www.bcs-hci.org.uk/

Cited By

View all
  • (2021)The Implications of Unethical and Illegal Behavior in the World of E-CommerceResearch Anthology on E-Commerce Adoption, Models, and Applications for Modern Business10.4018/978-1-7998-8957-1.ch084(1656-1719)Online publication date: 2021
  • (2020)The Implications of Unethical and Illegal Behavior in the World of E-CommerceEthical Consumerism and Comparative Studies Across Different Cultures10.4018/978-1-7998-0272-3.ch009(152-230)Online publication date: 2020
  • (2020)Usability guidelines and evaluation criteria for conversational user interfacesProceedings of Mensch und Computer 202010.1145/3404983.3405505(309-319)Online publication date: 6-Sep-2020
  • Show More Cited By

Index Terms

  1. Applying heuristics to perform a rigorous accessibility inspection in a commercial context

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CUU '03: Proceedings of the 2003 conference on Universal usability
    November 2003
    166 pages
    ISBN:158113701X
    DOI:10.1145/957205
    • cover image ACM SIGCAPH Computers and the Physically Handicapped
      ACM SIGCAPH Computers and the Physically Handicapped Just Accepted
      June-September 2002
      157 pages
      ISSN:0163-5727
      DOI:10.1145/960201
      Issue’s Table of Contents
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 17 June 2002

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. IBM heuristic evaluation database
    2. accessibility
    3. accessibility heuristics
    4. heuristic evaluation

    Qualifiers

    • Article

    Conference

    CUU03
    CUU03: Conference on Universal Usability 2003
    November 10 - 11, 2003
    British Columbia, Vancouver, Canada

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)20
    • Downloads (Last 6 weeks)2
    Reflects downloads up to 14 Dec 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2021)The Implications of Unethical and Illegal Behavior in the World of E-CommerceResearch Anthology on E-Commerce Adoption, Models, and Applications for Modern Business10.4018/978-1-7998-8957-1.ch084(1656-1719)Online publication date: 2021
    • (2020)The Implications of Unethical and Illegal Behavior in the World of E-CommerceEthical Consumerism and Comparative Studies Across Different Cultures10.4018/978-1-7998-0272-3.ch009(152-230)Online publication date: 2020
    • (2020)Usability guidelines and evaluation criteria for conversational user interfacesProceedings of Mensch und Computer 202010.1145/3404983.3405505(309-319)Online publication date: 6-Sep-2020
    • (2018)Toward a Combined Method for Evaluation of Web AccessibilityProceedings of the International Conference on Information Technology & Systems (ICITS 2018)10.1007/978-3-319-73450-7_57(602-613)Online publication date: 5-Jan-2018
    • (2017)Developing Heuristics for Evaluating the Accessibility of Digital Library InterfacesUniversal Access in Human–Computer Interaction. Design and Development Approaches and Methods10.1007/978-3-319-58706-6_14(171-181)Online publication date: 16-May-2017
    • (2015)Toward an analytical method to evaluate emotional responses in human-computer interactionProceedings of the 14th Brazilian Symposium on Human Factors in Computing Systems10.1145/3148456.3148473(1-10)Online publication date: 3-Nov-2015
    • (2015)Usability Guidelines for Co-Located Multi-User Interaction on Wall DisplaysProceedings of the 2015 International Conference on Interactive Tabletops & Surfaces10.1145/2817721.2820983(433-438)Online publication date: 15-Nov-2015
    • (2015)Multi-User Usability Guidelines for Interactive Wall Display ApplicationsProceedings of the 4th International Symposium on Pervasive Displays10.1145/2757710.2776798(233-234)Online publication date: 10-Jun-2015
    • (2013)The link between inclusive design and innovationProceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I10.1007/978-3-642-39232-0_5(41-50)Online publication date: 21-Jul-2013
    • (2011)Patterns for usable accessible designProceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I10.5555/2022384.2022415(248-257)Online publication date: 9-Jul-2011
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media