Article

Automated knowledge acquisition for instructional text generation

Authors:

Keith Vander Linden,

Shijian LuAuthors Info & Claims

SIGDOC '02: Proceedings of the 20th annual international conference on Computer documentation

Pages 142 - 151

https://doi.org/10.1145/584955.584977

Published: 20 October 2002 Publication History

Abstract

Language generation systems have often been advocated for use in the generation of user documentation, but in practice, it is hard to use them because of the amount of knowledge they require as input. Without a readily available source of input, the knowledge acquisition bottleneck will prevent generation technology from ever being used. Unfortunately, knowledge acquisition for any domain-varying language generation application is difficult because there is seldom any single knowledge source or acquisition method that is adequate for acquiring the appropriate knowledge. This paper argues that this required knowledge can, in practice, be acquired from a heterogeneous set of complementary sources. It then presents Isolde, a support environment for technical writers that can mine these sources using an extensible set of specially tailored acquisition tools. These tools acquire instructional knowledge on-the-fly and consolidate it into a knowledge base that can drive instructional text generation.

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Cited By

Lagos NGallé MChernov ASándor Á(2017)Enriching how-to guides with actionable phrases and linked dataWeb Intelligence10.3233/WEB-17036415:3(189-203)Online publication date: 11-Aug-2017
https://doi.org/10.3233/WEB-170364
Chernov ALagos NGallé MSándor ÁBourdeau JHendler JNkambou RHorrocks IZhao B(2016)Enriching How-to Guides by Linking Actionable PhrasesProceedings of the 25th International Conference Companion on World Wide Web10.1145/2872518.2890585(939-944)Online publication date: 11-Apr-2016
https://dl.acm.org/doi/10.1145/2872518.2890585
Huang JTwidale MShen CJacob RBalakrishnan R(2007)GraphstractProceedings of the 20th annual ACM symposium on User interface software and technology10.1145/1294211.1294248(203-212)Online publication date: 7-Oct-2007
https://dl.acm.org/doi/10.1145/1294211.1294248
Show More Cited By

Index Terms

Automated knowledge acquisition for instructional text generation
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

SIGDOC '02: Proceedings of the 20th annual international conference on Computer documentation

October 2002

272 pages

ISBN:1581135432

DOI:10.1145/584955

Conference Chair:
Kathy Haramundanis
Hewlett-Packard Company
,
Program Chair:
Michael Priestley
IBM Toronto

Copyright © 2002 ACM.

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Published: 20 October 2002

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Cited By

Lagos NGallé MChernov ASándor Á(2017)Enriching how-to guides with actionable phrases and linked dataWeb Intelligence10.3233/WEB-17036415:3(189-203)Online publication date: 11-Aug-2017
https://doi.org/10.3233/WEB-170364
Chernov ALagos NGallé MSándor ÁBourdeau JHendler JNkambou RHorrocks IZhao B(2016)Enriching How-to Guides by Linking Actionable PhrasesProceedings of the 25th International Conference Companion on World Wide Web10.1145/2872518.2890585(939-944)Online publication date: 11-Apr-2016
https://dl.acm.org/doi/10.1145/2872518.2890585
Huang JTwidale MShen CJacob RBalakrishnan R(2007)GraphstractProceedings of the 20th annual ACM symposium on User interface software and technology10.1145/1294211.1294248(203-212)Online publication date: 7-Oct-2007
https://dl.acm.org/doi/10.1145/1294211.1294248
Priestley MJones SNovick D(2003)Scenario-based and model-driven information development with XML DITAProceedings of the 21st annual international conference on Documentation10.1145/944868.944879(45-51)Online publication date: 12-Oct-2003
https://dl.acm.org/doi/10.1145/944868.944879

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