Article

A review of the benefits of using hypermedia manuals

Authors:

Richard Crowder,

Y. M. Sim,

Gary Wills,

Richard GreenoughAuthors Info & Claims

HYPERTEXT '01: Proceedings of the 12th ACM conference on Hypertext and Hypermedia

Pages 245 - 246

https://doi.org/10.1145/504216.504276

Published: 10 September 2001 Publication History

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Abstract

The acceptance of a hypermedia system to support maintenance applications is to a large extent dependant on the ability to convince management that the system will prove beneficial. This paper reviews the assessment criteria used by a number of authors, with the objective of providing a common set of criteria that can be applied to very large industrial applications.

References

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Greenough, R. Downtime reduction with electronic manuals]]

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Pham D T, Dimov S S and Soroka A J. Knowledge acquisition for intelligent product manuals. Proceedings of the IMechE, Vol 215, Pt B, 2000, pp 97-103]]

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Rea H, Falconer R, Murrey J and Simmons J. Adaptive instructions for assembly. Nottingham, UK, 6-8 July 1998, pp 323-328.]]

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Hsu L. Liu P and Dawidowsky T. A multimedia authoring-in-the-large environment to support complex product documentation. Multimedia Tools and Applications, 1999(8), pp 11-64]]

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Auriol E, Crowder R M, MacKendrick R, Rowe R and Knudsen T: Integrating Case-Based Reasoning and Hypermedia Documentation ICCBR'99, July 1999]]

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Steinacker A, Ghavam A, Steinmetz, R. Metadata standards for web-based resource. IEEE Multimedia, Spring 2001, pp 70-6]]

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Cited By

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Saxena ABiqing Wu Vachtsevanos G(2006)A hybrid reasoning architecture for fleet vehicle maintenance - Artificial intelligence-based diagnostic approach with particular reference to dynamic case-based reasoningIEEE Instrumentation and Measurement Magazine10.1109/MIM.2006.16640399:4(29-36)Online publication date: Aug-2006
https://doi.org/10.1109/MIM.2006.1664039
Setchi RPham DDimov S(2006)A methodology for developing intelligent product manualsEngineering Applications of Artificial Intelligence10.1016/j.engappai.2006.06.00419:6(657-669)Online publication date: Sep-2006
https://doi.org/10.1016/j.engappai.2006.06.004
Crowder RWills GHall W(2003)Evaluation of a hypermedia maintenance support applicationComputers in Industry10.1016/S0166-3615(03)00056-351:3(327-344)Online publication date: 1-Aug-2003
https://dl.acm.org/doi/10.1016/S0166-3615%2803%2900056-3
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Index Terms

A review of the benefits of using hypermedia manuals
1. Applied computing
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Hypertext / hypermedia

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Information & Contributors

Information

Published In

HYPERTEXT '01: Proceedings of the 12th ACM conference on Hypertext and Hypermedia

September 2001

270 pages

ISBN:1581134207

DOI:10.1145/504216

General Chair:
Kaj Grønbæk
University of Aarhus, Denmark
,
Program Chairs:
Hugh Davis
Univ. of Southampton, UK
,
Yellowlees Douglas
Univ. of Florida

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 September 2001

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HT01

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SIGWEB
UAARHUS
AIAS
JDI
CCTAS
DANSKEB
SA
TT
HYPE

HT01: The 12th ACM Conference on Hypertext and Hypermedia

August 14 - 18, 2001

none, Århus, Denmark

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HYPERTEXT '01 Paper Acceptance Rate 45 of 136 submissions, 33%;

Overall Acceptance Rate 378 of 1,158 submissions, 33%

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Cited By

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Saxena ABiqing Wu Vachtsevanos G(2006)A hybrid reasoning architecture for fleet vehicle maintenance - Artificial intelligence-based diagnostic approach with particular reference to dynamic case-based reasoningIEEE Instrumentation and Measurement Magazine10.1109/MIM.2006.16640399:4(29-36)Online publication date: Aug-2006
https://doi.org/10.1109/MIM.2006.1664039
Setchi RPham DDimov S(2006)A methodology for developing intelligent product manualsEngineering Applications of Artificial Intelligence10.1016/j.engappai.2006.06.00419:6(657-669)Online publication date: Sep-2006
https://doi.org/10.1016/j.engappai.2006.06.004
Crowder RWills GHall W(2003)Evaluation of a hypermedia maintenance support applicationComputers in Industry10.1016/S0166-3615(03)00056-351:3(327-344)Online publication date: 1-Aug-2003
https://dl.acm.org/doi/10.1016/S0166-3615%2803%2900056-3
Wills GSim YCrowder RHall W(2002)Open hypermedia for product supportInternational Journal of Systems Science10.1080/0020772021013359833:6(421-432)Online publication date: Jan-2002
https://doi.org/10.1080/00207720210133598

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Index Terms

Recommendations

Adaptive Hypermedia

Hypermedia Controls: Feral to Formal

Issues of usability in hypermedia systems: a usability estimation questionnaire for hypermedia designers