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MODRL-TA: A Multi-Objective Deep Reinforcement Learning Framework for Traffic Allocation in E-Commerce Search

Published: 21 October 2024 Publication History

Abstract

Traffic allocation is a process of redistributing natural traffic to products by adjusting their positions in the post-search phase, aimed at effectively fostering merchant growth, precisely meeting customer demands, and ensuring the maximization of interests across various parties within e-commerce platforms. Existing methods based on learning to rank neglect the long-term value of traffic allocation, whereas approaches of reinforcement learning suffer from balancing multiple objectives and the difficulties of cold starts within real-world data environments. To address the aforementioned issues, this paper propose a multi-objective deep reinforcement learning framework consisting of multi-objective Q-learning (MOQ), a decision fusion algorithm (DFM) based on the cross-entropy method(CEM), and a progressive data augmentation system (PDA). Specifically. MOQ constructs ensemble RL models, each dedicated to an objective, such as click-through rate, conversion rate, etc. These models individually determine the position of items as actions, aiming to estimate the long-term value of multiple objectives from an individual perspective. Then we employ DFM to dynamically adjust weights among objectives to maximize long-term value, addressing temporal dynamics in objective preferences in e-commerce scenarios. Initially, PDA trained MOQ with simulated data from offline logs. As experiments progressed, it strategically integrated real user interaction data, ultimately replacing the simulated dataset to alleviate distributional shifts and the cold start problem. Experimental results on real-world online e-commerce systems demonstrate the significant improvements of MODRL-TA, and we have successfully deployed MODRL-TA on an e-commerce search platform.

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      cover image ACM Conferences
      CIKM '24: Proceedings of the 33rd ACM International Conference on Information and Knowledge Management
      October 2024
      5705 pages
      ISBN:9798400704369
      DOI:10.1145/3627673
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      Published: 21 October 2024

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      Author Tags

      1. e-commerce search
      2. multi-objective reinforcement learning
      3. traffic allocation

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