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Adaptive Learning on User Segmentation: Universal to Specific Representation via Bipartite Neural Interaction

Published: 26 November 2023 Publication History

Abstract

Recently, models for user representation learning have been widely applied in click-through-rate (CTR) and conversion-rate (CVR) prediction. Usually, the model learns a universal user representation as the input for subsequent scenario-specific models. However, in numerous industrial applications (e.g., recommendation and marketing), the business always operates such applications as various online activities among different user segmentation. These segmentation are always created by domain experts. Due to the difference in user distribution (i.e., user segmentation) and business objectives in subsequent tasks, learning solely on universal representation may lead to detrimental effects on both model performance and robustness. In this paper, we propose a novel learning framework that can first learn general universal user representation through information bottleneck. Then, merge and learn a segmentation-specific or a task-specific representation through neural interaction. We design the interactive learning process by leveraging a bipartite graph architecture to model the representation learning and merging between contextual clusters and each user segmentation. Our proposed method is evaluated in two open-source benchmarks, two offline business datasets, and deployed on two online marketing applications to predict users’ CVR. The results demonstrate that our method can achieve superior performance and surpass the baseline methods.

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      cover image ACM Conferences
      SIGIR-AP '23: Proceedings of the Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region
      November 2023
      324 pages
      ISBN:9798400704086
      DOI:10.1145/3624918
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      Published: 26 November 2023

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      Author Tags

      1. adaptive learning
      2. neural networks
      3. representation learning

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