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Developing Fictive Dialogs for a Classroom Language Learning Conversational Interface

Published: 24 November 2024 Publication History

Abstract

The use of Educational Conversational Agents (ECA) offers benefits for language learning but needs to overcome challenges such as student distraction and lack of engagement. Our aim is to enhance learning outcomes by designing an ECA to serve as both teacher and peer. Integrating RASA, a conversational agent from Rapport, and Automatic Speech Recognition (ASR) from Deepgram, the ECA engages in interactive sessions with a human confederate and student participant. During teaching, speech synthesis is used to read out an educational text, while interruptions from the confederate trigger semi-scripted dialogues, fostering students’ engagement and understanding. Evaluation includes conditions with and without dialogue elements, assessed through test questionnaires and Godspeed and NASA-TLX surveys to explore user satisfaction. Results show that more dialogues between the agent and the human confederate lead to better learning outcomes for students, but direct conversations between the agent and the student may lower the performance.

References

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Matthew Peter Aylett and Marta Romeo. 2023. You Don’t Need to Speak, You Need to Listen: Robot Interaction and Human-Like Turn-Taking. In Proceedings of the 5th International Conference on Conversational User Interfaces. 1–5.
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Christoph Bartneck, Dana Kulić, Elizabeth Croft, and Susana Zoghbi. 2009. Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. International journal of social robotics 1 (2009), 71–81.
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Richard Cox, Jean McKendree, Richard Tobin, John Lee, and John Mayes. 1999. Vicarious learning from dialogue and discourse – A controlled comparison. Instructional Science - INSTR SCI 27 (11 1999), 431–457. https://doi.org/10.1023/A:1003489631631
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Sandra G Hart and Lowell E Staveland. 1988. Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In Advances in psychology. Vol. 52. Elsevier, 139–183.
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Gabriel Skantze. 2021. Turn-taking in conversational systems and human-robot interaction: a review. Computer Speech & Language 67 (2021), 101178.

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  1. Developing Fictive Dialogs for a Classroom Language Learning Conversational Interface

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    cover image ACM Conferences
    HAI '24: Proceedings of the 12th International Conference on Human-Agent Interaction
    November 2024
    502 pages
    ISBN:9798400711787
    DOI:10.1145/3687272
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 24 November 2024

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    Author Tags

    1. conversational user interfaces
    2. education
    3. graphical characters
    4. multi-party dialogue

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    HAI '24
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    HAI '24: International Conference on Human-Agent Interaction
    November 24 - 27, 2024
    Swansea, United Kingdom

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    Overall Acceptance Rate 121 of 404 submissions, 30%

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