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Understanding Visitor Behavior in Museums: A Case Study on the Potential of Interactive Museum Installations

Published: 03 June 2024 Publication History

Abstract

A major turning point in the way additional content is provided in exhibitions came with the enrichment of the exhibition experience with digital content. Interactive Museum Installations (IMI) were created, which now, 10 years later, need to rethink usability, technology and design. But what needs to be changed? How is the current presentation and communication of content perceived by visitors? With this case study of the IMI of the Türckische Cammer of the Staatliche Kunstsammlungen Dresden (Dresden State Art Collections, SKD), we present an approach that considers both the content and the visitor, incorporating characteristics that are taken into account when redesigning the IMI.

References

[1]
Staatliche Kunstsammlungen Dresden. 2024. Rüstkammer: Türckische Cammer. https://ruestkammer.skd.museum/ausstellungen/tuerckische-cammer/
[2]
Michael Pannier, Eva Hornecker, and Sven Bertel. 2016. Can’t Touch This – The Design Case Study of a Museum Installation. Mensch und Computer 2016 (2016), 1–10. Issue September. https://doi.org/10.18420/muc2016-mci-0011
[3]
Jochen Prümper and Michael Anft. 2021. ISONORM 9241/110 (Langfassung) Beurteilung von Software auf Grundlage der Internationalen Ergonomie-Norm DIN EN ISO 9241–110. https://docplayer.org/31220569-Isonorm-9241-110-langfassung.html

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  1. Understanding Visitor Behavior in Museums: A Case Study on the Potential of Interactive Museum Installations

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        Published In

        cover image ACM Other conferences
        AVI '24: Proceedings of the 2024 International Conference on Advanced Visual Interfaces
        June 2024
        578 pages
        ISBN:9798400717642
        DOI:10.1145/3656650
        Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 03 June 2024

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        Author Tags

        1. cultural heritage
        2. human computer interaction (HCI)
        3. interactive museum installation (IMI)
        4. usability
        5. user experience

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        • Poster
        • Research
        • Refereed limited

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        AVI 2024

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        AVI '24 Paper Acceptance Rate 21 of 82 submissions, 26%;
        Overall Acceptance Rate 128 of 490 submissions, 26%

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