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“I Use YouTube Now in COVID”: Understanding Technology Adoption of Indigenous Communities during COVID-19 Pandemic in Bangladesh

Published: 29 June 2022 Publication History

Abstract

Indigenous communities in Bangladesh are comparatively disadvantaged and face several barriers regarding rights. Access to technology and ICT can help indigenous communities open new economic, political, and social dimensions. The recent COVID-19 pandemic necessitated technology adoption for routine use, which is equally important for indigenous communities, but their technology adoption scenario remains unexplored in HCI research. Considering the research gap, we interviewed n=36 (Female 26 and Male 10) indigenous people from six different indigenous communities in Chattogarm and Sylhet divisions in Bangladesh. We found that they are strongly connected in communities, have independent technology access, and have no gender differences. They have a strong interest and eagerness to learn available technologies that help them in their professions, enrich their technical skills, communication, social participation, and expand the business. The study also revealed some challenges while using technology, but that did not negatively impact their usage. The study also discussed the community-centric strengths that helped them fight against the COVID-19 crisis and work for their development. This research impacts HCI literature, revealing the technology adoption scenarios of Indigenous communities in Bangladesh.

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Cited By

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  • (2024)Griot-Style Methodology: Longitudinal Study of Navigating Design With Unwritten StoriesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642682(1-14)Online publication date: 11-May-2024

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cover image ACM Conferences
COMPASS '22: Proceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies
June 2022
710 pages
ISBN:9781450393478
DOI:10.1145/3530190
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 29 June 2022

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Author Tags

  1. Bangladesh
  2. COVID-19 Pandemic
  3. Indigenous Communities
  4. Technology Adoption

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  • Gates Foundation

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View all
  • (2024)Griot-Style Methodology: Longitudinal Study of Navigating Design With Unwritten StoriesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642682(1-14)Online publication date: 11-May-2024

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