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Effect of Potential Issues Flagged by Automated Tools on Web Accessibility Evaluation Results: A Case Study on University Department Websites

Published: 22 February 2022 Publication History

Abstract

Web accessibility expresses the ease with which one can interact with a website effectively, regardless of disabilities and devices used. Despite the availability of relevant guidelines and technologies, many websites remain inaccessible. This may be due to the amount of manual effort required to ensure that a website conforms to web accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG). Software tools have been proposed to facilitate the process. However, these tools report many potential accessibility issues that require human judgment, and thus substantial manual resources. This paper investigates the effect of such potential issues reported by automated tools on web accessibility evaluation results. To this end, 441 university department websites were evaluated against WCAG 2 using the Siteimprove Accessibility Checker. Results found a significant effect of the manual inspection of potential issues on the accessibility results obtained. Regression analysis was used to predict the number of the semi-automatically identified accessibility issues based on the automatically identified ones.

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Cited By

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  • (2024)Accessibility Academy: Interactive Learning of the WCAG 2.1 Web Accessibility Guidelines2024 IEEE Global Engineering Education Conference (EDUCON)10.1109/EDUCON60312.2024.10578915(1-7)Online publication date: 8-May-2024
  • (2023)Starting well on design for accessibility: analysis of W3C's 167 accessibility evaluation tools for the design phaseProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3614474(1-7)Online publication date: 22-Oct-2023

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    cover image ACM Other conferences
    PCI '21: Proceedings of the 25th Pan-Hellenic Conference on Informatics
    November 2021
    499 pages
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 22 February 2022

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    Author Tags

    1. Automated evaluation
    2. Human-computer interaction
    3. University department websites
    4. Web accessibility

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    View all
    • (2024)Accessibility Academy: Interactive Learning of the WCAG 2.1 Web Accessibility Guidelines2024 IEEE Global Engineering Education Conference (EDUCON)10.1109/EDUCON60312.2024.10578915(1-7)Online publication date: 8-May-2024
    • (2023)Starting well on design for accessibility: analysis of W3C's 167 accessibility evaluation tools for the design phaseProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3614474(1-7)Online publication date: 22-Oct-2023

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