Nothing Special   »   [go: up one dir, main page]

skip to main content
research-article

Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise Sharing

Published: 11 November 2022 Publication History

Abstract

Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.?

References

[1]
Mark S. Ackerman. 1994. Augmenting the Organizational Memory?: Study of Answer Garden. In Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW '94), 243--252.
[2]
Mark S. Ackerman. 1998. Augmenting organizational memory: A field study of answer garden. ACM Transactions on Information Systems 16, 3: 203--224. https://doi.org/10.1145/290159.290160
[3]
Mark S. Ackerman, Juri Dachtera, Volkmar Pipek, and Volker Wulf. 2013. Sharing knowledge and expertise: The CSCW view of knowledge management. Computer Supported Cooperative Work: CSCW: An International Journal 22, 4--6: 531--573. https://doi.org/10.1007/s10606-013--9192--8
[4]
Mark S. Ackerman and C. Halverson. 1999. Organizational memory: processes, boundary objects, and\ntrajectories. Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers Track1, c: 12. https://doi.org/10.1109/HICSS.1999.772789
[5]
Maneesh Agrawala, Doantam Phan, Julie Heiser, John Haymaker, Jeff Klingner, Pat Hanrahan, and Barbara Tversky. 2003. Designing effective step-by-step assembly instructions. ACM SIGGRAPH 2003 Papers on - SIGGRAPH '03: 828. https://doi.org/10.1145/1201775.882352
[6]
Alan Agresti and Barbara Finlay. 2008. Statistical Methods for the Social Sciences. Pearson / Prentice Hall, Inc., New Jersey.
[7]
Richard Badham. 1991. Human-centred CIM. Informating the design/manufacturing interface. Futures 23, 10: 1047--1060. https://doi.org/10.1016/0016--3287(91)90071--9
[8]
K. M. Baird and W. Barfield. 1999. Evaluating the effectiveness of augmented reality displays for a manual assembly task. Virtual Reality 4, 4: 250--259. https://doi.org/10.1007/BF01421808
[9]
Liam J. Bannon. 1995. From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design. In Readings in Human--Computer Interaction (2nd ed.), Ronald M Baecker, Jonathan Grudin, William A S Buxton and Saul Greenberg (eds.). Kaufmann Morgann, 205--214. https://doi.org/10.1016/B978-0-08-051574--8.50024--8
[10]
Liam J. Bannon and Kari Kuutti. 1996. Shifting Perspectives on Organizational Memory: From Storage to Active Remembering. Proceedings of the 29th Hawaii International Conference on System Sciences (HICSS'96) 3: 156--167. https://doi.org/10.1109/HICSS.1996.493187
[11]
Bhaskar Bhattacharya and Eliot H. Winer. 2019. Augmented reality via expert demonstration authoring (AREDA). Computers in Industry 105: 61--79. https://doi.org/10.1016/j.compind.2018.04.021
[12]
Ann Blandford, Anna Cox, and Paul Cairns. 2008. Controlled Experiments.
[13]
Jonas Blattgerste, Patrick Renner, Benjamin Strenge, and Thies Pfeiffer. 2018. In-situ instructions exceed side-by-side instructions in augmented reality assisted assembly. ACM International Conference Proceeding Series: 133--140. https://doi.org/10.1145/3197768.3197778
[14]
Jonas Blattgerste, Benjamin Strenge, Patrick Renner, Thies Pfeiffer, and Kai Essig. 2017. Comparing conventional and augmented reality instructions for manual assembly tasks. ACM International Conference Proceeding Series Part F1285: 75--82. https://doi.org/10.1145/3056540.3056547
[15]
James M. Bloodgood and Wm David Salisbury. 2001. Understanding the influence of organizational change strategies on information technology and knowledge management strategies. Decision Support Systems 31, 1: 55--69. https://doi.org/10.1016/S0167--9236(00)00119--6
[16]
Susanne Bødker. 2015. Third-wave HCI, 10 years later - Participation and sharing. Interactions 22, 5: 24--31. https://doi.org/10.1145/2804405
[17]
Virginia Braun and Victoria Clarke. 2012. Thematic analysis. APA handbook of research methods in psychology, Vol 2: Research designs: Quantitative, qualitative, neuropsychological, and biological. 2: 57--71. https://doi.org/10.1037/13620-004
[18]
Sabrina Bresciani and Martin Eppler. 2009. The Risks of Visualization: A Classification of Disadvantages Associated with Graphic Representations of Information. Bd. 36, February: 165--178.
[19]
Peter Brödner. 2007. From Taylorism to competence-based production. AI and Society 21, 4: 497--514. https://doi.org/10.1007/s00146-007-0087--4
[20]
Allan Bryman. 2008. Social Research Methods. Oxford University Press, New York.
[21]
Jennifer L. Burke, Matthew S. Prewett, Ashley A. Gray, Liuquin Yang, Frederick R.B. Stilson, Michael D. Coovert, Linda R. Elliot, and Elizabeth Redden. 2006. Comparing the effects of visual-auditory and visual-tactile feedback on user performance: A meta-analysis. ICMI'06: 8th International Conference on Multimodal Interfaces, Conference Proceeding: 108--117. https://doi.org/10.1145/1180995.1181017
[22]
Sebastian Büttner, Markus Funk, Oliver Sand, and Carsten Röcker. 2016. Using head-mounted displays and in-situ projection for assistive systems - A comparison. ACM International Conference Proceeding Series 29-June-20. https://doi.org/10.1145/2910674.2910679
[23]
Sebastian Büttner, Michael Prilla, and Carsten Röcker. 2020. Augmented Reality Training for Industrial Assembly Work - Are Projection-based AR Assistive Systems an Appropriate Tool for Assembly Training? Conference on Human Factors in Computing Systems - Proceedings: 1--12. https://doi.org/10.1145/3313831.3376720
[24]
Mehmet Cakmakci. 2009. Process Improvement: Performance Analysis of the Setup Time Reduction-SMED in the Automobile Industry. International Journal of Advanced Manufacturing Technology 41, 1--2: 168--179. https://doi.org/10.1007/s00170-008--1434--4
[25]
Aparecido Fabiano Pinatti de Carvalho, Sven Hoffmann, Darwin Abele, Marcus Schweitzer, Peter Tolmie, David Randall, and Volker Wulf. 2018. Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-up. Journal of Computer Supported Cooperative Work 27, 3--6: 1--42. https://doi.org/10.1007/s10606-018--9320--6
[26]
Paul Chandler and John Sweller. 1991. Cognitive Load Theory and the Format of Instruction. Cognition and Instruction 8, 4: 293--332. https://doi.org/10.1207/s1532690xci0804_2
[27]
Yu Chen Chen, Rong An Shang, and Chen Yu Kao. 2009. The effects of information overload on consumers' subjective state towards buying decision in the internet shopping environment. Electronic Commerce Research and Applications 8, 1: 48--58. https://doi.org/10.1016/j.elerap.2008.09.001
[28]
Chiara Cimini, Fabiana Pirola, Roberto Pinto, and Sergio Cavalieri. 2020. A human-in-the-loop manufacturing control architecture for the next generation of production systems. Journal of Manufacturing Systems 54: 258--271. https://doi.org/10.1016/j.jmsy.2020.01.002
[29]
John W. Creswell. 2014. Research Design: Qualitative, Quantitative, and Mixed methods approaches. SAGE Publications Inc., Los Angeles, London and New Delhi. https://doi.org/45593:01
[30]
Arindam Dey, Mark Billinghurst, Robert W. Lindeman, and J. Edward Swan. 2018. A Systematic Review of 10 Years of Augmented Reality Usability Studies: 2005 to 2014. Frontiers in Robotics and AI 5, April. https://doi.org/10.3389/frobt.2018.00037
[31]
Florian Echtler, Fabian Sturm, Kay Kindermann, Gudrun Klinker, Joachim Stilla, Jörn Trilk, and Hesam Najafi. 2004. The Intelligent Welding Gun: Augmented Reality for Experimental Vehicle Construction. Virtual and Augmented Reality Applications in Manufacturing: 333--360. https://doi.org/10.1007/978--1--4471--3873-0_17
[32]
Matthias Eder, Maria Hulla, Felizian Mast, and Christian Ramsauer. 2020. On the application of augmented reality in a learning factory working environment. Procedia Manufacturing 45: 7--12. https://doi.org/10.1016/j.promfg.2020.04.030
[33]
Christos Emmanouilidis, Petros Pistofidis, Luka Bertoncelj, Vassilis Katsouros, Apostolos Fournaris, Christos Koulamas, and Cristobal Ruiz-Carcel. 2019. Enabling the human in the loop: Linked data and knowledge in industrial cyber-physical systems. Annual Reviews in Control 47: 249--265. https://doi.org/10.1016/j.arcontrol.2019.03.004
[34]
Gabriel Evans, Jack Miller, Mariangely Iglesias Pena, Anastacia MacAllister, and Eliot Winer. 2017. Evaluating the Microsoft HoloLens through an augmented reality assembly application. 101970V. https://doi.org/10.1117/12.2262626
[35]
S. Feinberg and M. Murphy. 2000. Applying cognitive load theory to the design of Web-based instruction. IPCC/SIGDOC 2000: Technology and Teamwork - Proceedings, IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference: 353--360. https://doi.org/10.1109/IPCC.2000.887293
[36]
Michele Fiorentino, Antonio E. Uva, Michele Gattullo, Saverio Debernardis, and Giuseppe Monno. 2014. Augmented reality on large screen for interactive maintenance instructions. Computers in Industry 65, 2: 270--278. https://doi.org/10.1016/J.COMPIND.2013.11.004
[37]
Geraldine Fitzpatrick. 2003. Emergent Expertise Sharing in a New Community. In Sharing Expertise: Beyond Knowledge Management, Mark S. Ackerman, Volkmar Pipek and Volker Wulf (eds.). The MIT Press, London, UK, 81--110.
[38]
Markus Funk, Andreas Bächler, Liane Bächler, Thomas Kosch, Thomas Heidenreich, and Albrecht Schmidt. 2017. Working with Augmented Reality? 222--229. https://doi.org/10.1145/3056540.3056548
[39]
Markus Funk, Thomas Kosch, and Albrecht Schmidt. 2016. Interactive worker assistance: Comparing the effects of in-situ projection, head-mounted displays, tablet, and paper instructions. UbiComp 2016 - Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: 934--939. https://doi.org/10.1145/2971648.2971706
[40]
Andres Vargas Gonzalez, Senglee Koh, Katelynn Kapalo, Robert Sottilare, Patrick Garrity, Mark Billinghurst, and Joseph Laviola. 2019. A comparison of desktop and augmented reality scenario based training authoring tools. In Proceedings - 2019 IEEE International Symposium on Mixed and Augmented Reality, ISMAR 2019, 339--350. https://doi.org/10.1109/ISMAR.2019.00032
[41]
David T. Goomas. 2012. Immediate Feedback on Accuracy and Performance: The Effects of Wireless Technology on Food Safety Tracking at a Distribution Center. Journal of Organizational Behavior Management 32, 4: 320--328. https://doi.org/10.1080/01608061.2012.729391
[42]
David T. Goomas, Stuart M. Smith, and Timothy D. Ludwig. 2011. Business activity monitoring: Real-time group goals and feedback using an overhead scoreboard in a distribution center. Journal of Organizational Behavior Management 31, 3: 196--209. https://doi.org/10.1080/01608061.2011.589715
[43]
Dirk Van Goubergen and Hendrik Van Landeghem. 2002. Rules for integrating fast changeover capabilities into new equipment design. In Robotics and Computer-Integrated Manufacturing, 205--214. https://doi.org/10.1016/S0736--5845(02)00011-X
[44]
Egon G. Guba. 1981. Criteria for Assessing the Trustworthiness of Naturalistic Inquiries. ECTJ 29, 2: 75--91.
[45]
Steven Henderson and Steven Feiner. 2011. Exploring the benefits of augmented reality documentation for maintenance and repair. IEEE Transactions on Visualization and Computer Graphics 17, 10: 1355--1368. https://doi.org/10.1109/TVCG.2010.245
[46]
Sander Hermsen, Jeana Frost, Reint Jan Renes, and Peter Kerkhof. 2016. Using feedback through digital technology to disrupt and change habitual behavior: A critical review of current literature. Computers in Human Behavior 57: 61--74. https://doi.org/10.1016/j.chb.2015.12.023
[47]
Sven Hoffmann, Aparecido Fabiano Pinatti de Carvalho, Darwin Abele, Marcus Schweitzer, Peter Tolmie, and Volker Wulf. 2019. Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design. Computer Supported Cooperative Work: CSCW: An International Journal. https://doi.org/10.1007/s10606-019-09355-y
[48]
Florian Jasche, Sven Hoffmann, Thomas Ludwig and Volker Wulf. 2021. Comparison of different types of augmented reality visualizations for instructions. Conference on Human Factors in Computing Systems - Proceedings. https://doi.org/10.1145/3411764.3445724
[49]
Florian Jasche and Thomas Ludwig. 2020. PrintARface: Supporting the Exploration of Cyber-Physical Systems through Augmented Reality. In Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, 1--12. https://doi.org/10.1145/3419249.3420162
[50]
Geun Sik Jo, Kyeong Jin Oh, Inay Ha, Kee Sung Lee, Myung Duk Hong, Ulrich Neumann, and Suya You. 2014. A unified framework for augmented reality and knowledge-based systems in maintaining aircraft. Proceedings of the National Conference on Artificial Intelligence 4: 2990--2997.
[51]
Slava Kalyuga, Paul Ayres, Paul Chandler, and John Sweller. 2003. The Expertise Reversal Effect. Educational psychologist 38: 23--31. https://doi.org/10.1207/S15326985EP3801_4
[52]
Gudrun Klinker, Hesam Najafi, Tobias Sielhorst, Fabian Sturm, Florian Echtler, Mustafa Isik, Wolfgang Wein, and Christian Trübswetter. 2004. FixIt?: An Approach towards Assisting Workers in Diagnosing Machine Malfunctions. Proc. of the International Workshop exploring the Design and Engineering of Mixed Reality Systems - MIXER 2004.
[53]
Oliver Korn, Albrecht Schmidt, and Thomas Hörz. 2013. The Potentials of In-Situ-Projection for Augmented Workplaces in Production. A Study with Impaired Persons. Conference on Human Factors in Computing Systems - Proceedings 2013-April: 979--984. https://doi.org/10.1145/2468356.2468531
[54]
Stephen Michael Kosslyn. 2006. Graph design for the eye and mind. Oxford University Press, New York.
[55]
Edward A. Lee and Sanjit A. Seshia. 2015. Introduction to Embedded Systems: A Cyber-Physical Systems Approach. LeeSeshia.org. https://doi.org/10.1016/B978-0--12--386886--2.00001--1
[56]
Gun A. Lee, Claudia Nelles, Mark Billinghurst, and Gerard Jounghyun Kim. 2004. Immersive authoring of tangible augmented reality applications. In ISMAR 2004: Proceedings of the Third IEEE and ACM International Symposium on Mixed and Augmented Reality, 172--181. https://doi.org/10.1109/ISMAR.2004.34
[57]
Paulo Leit, Ivo Mal, David Sedl, Ivo Maly, David Sedlácek, and Paulo Leitão. 2016. Augmented Reality Experiments with Industrial Robot in Industry 4 . 0 Environment. Industrial Informatics (INDIN) 14, 2378--363X: 176--181. https://doi.org/10.1109/INDIN.2016.7819154
[58]
Thomas Ludwig, Michael Döll, and Christoph Kotthaus. 2019. ?The printer is telling me about itself": Supporting the appropriation of hardware by using projection mapping. DIS 2019 - Proceedings of the 2019 ACM Designing Interactive Systems Conference: 331--344. https://doi.org/10.1145/3322276.3322342
[59]
Thomas Ludwig, Christoph Kotthaus, and Volkmar Pipek. 2016. Should I Try Turning It Off and On Again? International Journal of Information Systems for Crisis Response and Management 7, 3: 55--68. https://doi.org/10.4018/ijiscram.2015070104
[60]
Thomas Ludwig, Christoph Kotthaus, Martin Stein, Hartwig Durt, Constanze Kurz, Julian Wenz, Thorsten Doublet, Maximilian Becker, Volkmar Pipek, and Volker Wulf. 2016. Arbeiten im Mittelstand 4.0 -- KMU im Spannungsfeld des digitalen Wandels. HMD Praxis der Wirtschaftsinformatik 53, 1: 1--16. https://doi.org/10.1365/s40702-015-0200-y
[61]
Blair MacIntyre, Maribeth Gandy, Steven Dow, and Jay David Bolter. 2005. DART: A toolkit for rapid design exploration of augmented reality experiences. ACM Transactions on Graphics 24, 3: 932. https://doi.org/10.1145/1073204.1073288
[62]
Peter Mohr, Bernhard Kerbl, Michael Donoser, Dieter Schmalstieg, and Denis Kalkofen. 2015. Retargeting technical documentation to augmented reality. Conference on Human Factors in Computing Systems - Proceedings 2015-April: 3337--3346. https://doi.org/10.1145/2702123.2702490
[63]
Andrew Monk, Wright Peter, Jeanne Haber, and Lora Davenport. 1993. Cooperative Evaluation: A Run-time Guide. In Improving your Human-Computer Interface: A practical Technique. Prentice-Hall, New York.
[64]
L. Monostori, B. Kádár, T. Bauernhansl, S. Kondoh, S. Kumara, G. Reinhart, O. Sauer, G. Schuh, W. Sihn, and K. Ueda. 2016. Cyber-physical systems in manufacturing. CIRP Annals - Manufacturing Technology 65, 2: 621--641. https://doi.org/10.1016/j.cirp.2016.06.005
[65]
Michael Nebeling and Katy Madier. 2019. 360proto. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI '19, 1--13. https://doi.org/10.1145/3290605.3300826
[66]
Michael Nebeling, Janet Nebeling, Ao Yu, and Rob Rumble. 2018. ProtoAR. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18: 1--12. https://doi.org/10.1145/3173574.3173927
[67]
Michael Nebeling and Maximilian Speicher. 2018. The Trouble with Augmented Reality/Virtual Reality Authoring Tools. In 2018 IEEE International Symposium on Mixed and Augmented Reality Adjunct (ISMAR-Adjunct), 333--337. https://doi.org/10.1109/ISMAR-Adjunct.2018.00098
[68]
Ulrich Neumann and Anthony Majoros. 1998. Cognitive, Performance, and Systems Issues for Augmented Reality Applications in Manufacturing and Maintenance. In Proceedings. IEEE 1998 Virtual Reality Annual International Symposium, 4--11. https://doi.org/10.1109/vrais.1998.658416
[69]
Fiona N Newell, Marc O Ernst, Bosco S Tjan, Heinrich H Bülthoff, Fiona N Newell, Marc O Ernst, Bosco S Tjan, and Heinrich H Bu. 2014. Viewpoint Dependence in Visual and Haptic Object Recognition. Psychological science 12, 1: 37--42. https://doi.org/10.1111/1467--9280.00307
[70]
Jakob Nielsen. 1993. Usability Engineering. Morgan-Kaufmann, New York.
[71]
Jakob Nielsen. 1994. Usability Engineering. Morgan Kaufmann, New York.
[72]
Susanna Nilsson and Björn Johansson. 2008. Acceptance of augmented reality instructions in a real work setting. Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems 2: 2025--2032. https://doi.org/10.1145/1358628.1358633
[73]
Donald A. Norman. 1998. The Design of Everyday Things. Doubleday, New York, London, Toronto, Sydney and Auckland. https://doi.org/10.1002/hfm.20127
[74]
David G Novick and Karen Ward. 2006. Why don't people read the manual? In Proceedings of the 24th annual conference on Design of communication - SIGDOC '06, 11. https://doi.org/10.1145/1166324.1166329
[75]
Marco Ojer, Hugo Alvarez, Ismael Serrano, Fátima A. Saiz, Iñigo Barandiaran, Daniel Aguinaga, Leire Querejeta, and David Alejandro. 2020. Projection-based augmented reality assistance for manual electronic component assembly processes. Applied Sciences (Switzerland) 10, 3. https://doi.org/10.3390/app10030796
[76]
Julian E. Orr. 1996. Taking about Machines: An Ethnography of a Modern Job. Cornel University Press, New York.
[77]
Fred Paas, Alexander Renkl, and John Sweller. 2003. Cognitive load theory and instructional design: Recent developments. In Educational Psychologist, 1--4. https://doi.org/10.1207/S15326985EP3801_1
[78]
Marie Pierre Pacaux-Lemoine, Quentin Berdal, Simon Enjalbert, and Damien Trentesaux. 2018. Towards human-based industrial cyber-physical systems. Proceedings - 2018 IEEE Industrial Cyber-Physical Systems, ICPS 2018: 615--620. https://doi.org/10.1109/ICPHYS.2018.8390776
[79]
Rafael Radkowski, Jordan Herrema, and James Oliver. 2015. Augmented Reality-Based Manual Assembly Support With Visual Features for Different Degrees of Difficulty. International Journal of Human-Computer Interaction 31, 5: 337--349. https://doi.org/10.1080/10447318.2014.994194
[80]
R. Rajkumar, Insup Lee Insup Lee, Lui Sha Lui Sha, and J. Stankovic. 2010. Cyber-physical systems: The next computing revolution. Design Automation Conference (DAC), 2010 47th ACM/IEEE: 0--5. https://doi.org/10.1145/1837274.1837461
[81]
Dave Randall, Jon O Brien, Mark Rouncefield, and John A Hughes. 1996. Organisational memory and CSCW: supporting the'Mavis Phenomenon'. Proceedings Sixth Australian Conference on Computer-Human Interaction: 26--33.
[82]
Dave Randall, John A Hughes, Jon O'Brien, Tom Rodden, Mark Rouncefield, Ian Sommerville, and Peter Tolmie. 1998. Bankingon the Old Technology: understanding the organizational context of ?legacy'issues. Presented at the Labour Process Conference, November.
[83]
David Randall, J. O'Brien, M. Rouncefield, and J.A. Hughes. 1996. Organisational memory and CSCW: supporting the ?Mavis Phenomenon." In Proceedings Sixth Australian Conference on Computer-Human Interaction, 26--33. https://doi.org/10.1109/OZCHI.1996.559984
[84]
Leonardo Rodriguez, Fabian Quint, Dominic Gorecky, David Romero, and Héctor R. Siller. 2015. Developing a Mixed Reality Assistance System Based on Projection Mapping Technology for Manual Operations at Assembly Workstations. Procedia Computer Science 75, Vare: 327--333. https://doi.org/10.1016/j.procs.2015.12.254
[85]
Markus Rohde, Peter Brödner, Gunnar Stevens, Matthias Betz, and Volker Wulf. 2016. Grounded Design - A Praxeological IS Research Perspective. Journal of Information Technology 32, 2: 163--179. https://doi.org/10.1057/jit.2016.5
[86]
Rufat Rzayev, Pawel W. Wozniak, Tilman Dingler, and Niels Henze. 2018. Reading on Smart Glasses: The Effect of Text Position, Presentation Type and Walking. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3173574.3173619
[87]
Theodore R Schatzki. 2001. Practice Mind-ed Orders. The practice turn in contemporary theory, 1: 50--63. https://doi.org/10.1016/S0956--5221(03)00029-0
[88]
Theodore R Schatzki, Karin Knorr Cetina, and Eike Von Savigny. 2005. The Practice Turn in Contemporary Theory. 252.
[89]
K. Schmidt and L. Bannon. 1992. Taking CSCW Seriously. Supporting Articulation Work. Computer Supported Cooperative Work 1, 1--2: 7--40. https://doi.org/10.1007/978--1--84800-068--1_3
[90]
Kjeld Schmidt. 2012. The trouble with ?tacit knowledge." Computer Supported Cooperative Work 21, 2--3: 163--225. https://doi.org/10.1007/s10606-012--9160--8
[91]
Wolfgang Schnotz and Maria Bannert. 2003. Construction and interference in learning from multiple representation. Learning and Instruction 13, 2: 141--156. https://doi.org/10.1016/S0959--4752(02)00017--8
[92]
Hartmut Seichter, Julian Looser, and Mark Billinghurst. 2008. ComposAR: An intuitive tool for authoring AR applications. In Proceedings - 7th IEEE International Symposium on Mixed and Augmented Reality 2008, ISMAR 2008, 177--178. https://doi.org/10.1109/ISMAR.2008.4637354
[93]
Helen Sharp, Yvonne Rogers, and Jenny Preece. 2006. Interaction Design: Beyond Human-Computer Interaction. John Wiley & Sons, West Sussex.
[94]
Shigeo Shingo. 1985. A Revolution in Manufacturing: The SMED System. CRC Press.
[95]
Qin Shu, Qiang Tu, and Kanliang Wang. 2011. The impact of computer self-efficacy and technology dependence on computer-related technostress: A social cognitive theory perspective. International Journal of Human-Computer Interaction 27, 10: 923--939. https://doi.org/10.1080/10447318.2011.555313
[96]
Sanni Siltanen, Mika Hakkarainen, Otto Korkalo, Tapio Salonen, Juha Sääski, Charles Woodward, Theofanis Kannetis, Manolis Perakakis, and Alexandres Potamianos. 2007. Multimodal user interface for augmented assembly. 2007 IEEE 9Th International Workshop on Multimedia Signal Processing, MMSP 2007 - Proceedings: 78--81. https://doi.org/10.1109/MMSP.2007.4412822
[97]
Cheri Speier, Joseph S. Valacich, and Iris Vessey. 1997. The effects of task interruption and information presentation on individual decision making. Proceedings of the 18th International Conference on Information Systems, ICIS 1997 30, 2: 21--35.
[98]
Cheri Speier, Iris Vessey, and Joseph S. Valacich. 2003. The Effects of Interruptions, Task Complexity, and Information Presentation on Computer-Supported Decision-Making Performance. Decision Sciences 34, 4: 771--797. https://doi.org/10.1111/j.1540--5414.2003.02292.x
[99]
Gunnar Stevens, Markus Rohde, Matthias Korn, and Volker Wulf. 2018. Grounded Design: A Research Paradigm in Practice-Based Computing. In Socio-Informatics: A Practice-based Perspective on the Design and Use of IT Artifacts, Volker Wulf, Volkmar Pipek, Markus Rohde, Gunnar Stevens and Dave Randall (eds.). Oxford University Press, Oxford, UK, 23--46.
[100]
Arthur Tang, Charles Owen, Frank Biocca, and Weimin Mou. 2003. Comparative effectiveness of augmented reality in object assembly. Proceedings of the conference on Human factors in computing systems - CHI '03, 5: 73. https://doi.org/10.1145/642625.642626
[101]
Rainer Maria Wagner (ed.). 2018. Industrie 4.0 für die Praxis. Springer Gabler, Gabler.
[102]
Junfeng Wang, Yaqing Feng, Cheng Zeng, and Shiqi Li. 2014. An augmented reality based system for remote collaborative maintenance instruction of complex products. IEEE International Conference on Automation Science and Engineering 2014-Janua: 309--314. https://doi.org/10.1109/CoASE.2014.6899343
[103]
Stefan Werrlich, Austino Daniel, Alexandra Ginger, Phuc Anh Nguyen, and Gunther Notni. 2019. Comparing HMD-Based and Paper-Based Training. Proceedings of the 2018 IEEE International Symposium on Mixed and Augmented Reality, ISMAR 2018: 134--142. https://doi.org/10.1109/ISMAR.2018.00046
[104]
Giles Westerfield, Antonija Mitrovic, and Mark Billinghurst. 2013. Intelligent Augmented Reality Training for Assembly Tasks. 542--551. https://doi.org/10.1007/978--3--642--39112--5_55
[105]
Giles Westerfield, Antonija Mitrovic, and Mark Billinghurst. 2015. Intelligent augmented reality training for motherboard assembly. International Journal of Artificial Intelligence in Education 25, 1: 157--172. https://doi.org/10.1007/s40593-014-0032-x
[106]
Ellen S Wilschut, Molly S Murphy, and Tim Bosch. 2019. Using chunking of instructions, spatial augmented reality and display based work instructions . Petra'19: 376--381.
[107]
Volker Wulf, Claudia Müller, Volkmar Pipek, David Randall, Markus Rohde, and Gunnar Stevens. 2015. Practice-Based Computing: Empirically Grounded Conceptualizations Derived from Design Case Studies. . Springer London, 111--150. https://doi.org/10.1007/978--1--4471--6720--4_7
[108]
Yutaka Yamauchi, Jack Whalen, and Daniel G. Bobrow. 2003. Information Use of Service Technicians in Difficult Cases. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 81--88. https://doi.org/10.1145/642611.642627
[109]
M. L. Yuan, S. K. Ong, and A. Y. C. Nee. 2008. Augmented reality for assembly guidance using a virtual interactive tool. International Journal of Production Research 46, 7: 1745--1767. https://doi.org/10.1080/00207540600972935
[110]
Jürgen Zauner, Michael Haller, Alexander Brandl, and Werner Hartmann. 2003. Authoring of a mixed reality furniture assembly instructor for hierarchical structures. In Proceedings of the SIGGRAPH 2003 conference on Sketches & applications in conjunction with the 30th annual conference on Computer graphics and interactive techniques - GRAPH '03, 1. https://doi.org/10.1145/965400.965448
[111]
H. Zijlstra. 1993. Efficiency in Work Behavior. A Design Approach for Modern Tools. Delft University of Technology.

Cited By

View all

Index Terms

  1. Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise Sharing

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 6, Issue CSCW2
    CSCW
    November 2022
    8205 pages
    EISSN:2573-0142
    DOI:10.1145/3571154
    Issue’s Table of Contents
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 11 November 2022
    Published in PACMHCI Volume 6, Issue CSCW2

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. augmented reality
    2. cyber-physical production systems
    3. evaluation
    4. knowledge and expertise sharing
    5. machine set-up
    6. manufacturing contexts

    Qualifiers

    • Research-article

    Funding Sources

    • European Regional Development Fund No. EFRE-0800263

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • 0
      Total Citations
    • 187
      Total Downloads
    • Downloads (Last 12 months)79
    • Downloads (Last 6 weeks)6
    Reflects downloads up to 14 Nov 2024

    Other Metrics

    Citations

    Cited By

    View all

    View Options

    Get Access

    Login options

    Full Access

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media