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Understanding Uses’ Needs in the Development of Indoor Navigation for Visually Impaired Users in Saudi Arabia

Published: 19 April 2023 Publication History

Abstract

People with visual impairments find it challenging to navigate unfamiliar buildings independently. This study aimed to understand the experiences and attitudes of people with visual impairments in Saudi Arabia toward indoor assistive technologies and the impact of using such tools. To this end, we conducted an experiment that involved interviewing and empirically comparing the performance and perceived mental workload of people with visual impairments in Saudi Arabia using the two most-used technologies for indoor navigation. The results indicate that Saudi users with visual impairments rely on sighted guides to navigate confidently inside unfamiliar buildings rather than on technologies. This reliance affects their trust in and use of technical assistive technology. Based on their attitudes and experiences, this study provides several design recommendations that can be used as a guide for building assistive tools for Saudis and other people with visual impairments.

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      cover image ACM Conferences
      CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
      April 2023
      3914 pages
      ISBN:9781450394222
      DOI:10.1145/3544549
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 19 April 2023

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      Author Tags

      1. Assistive technology
      2. interaction analysis
      3. interdependence
      4. sighted guiding.
      5. vision impairment

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