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Unlocking the Tacit Knowledge of Data Work in Machine Learning

Published: 19 April 2023 Publication History

Abstract

Creating datasets for ML is an inherently human endeavor, as the data’s heterogeneity mandates human intervention. However, most data workflows being one-time and hardly transferable leads to a lack of standardization and reusability. There has been a push to impose more structure on the data work process, but little is known about the implicit or "tacit" knowledge of data workers, i.e., "know-how"s that is difficult to transfer to others. Identifying and formalizing this knowledge can help data work improve, leading it from current "exploration" to more systematic "engineering." We interviewed 19 ML practitioners in this study to find "why" they use "what" tacit knowledge. As a result, we identified the following themes: 1) data is context/situation dependent, 2) human workers are inseparable from data, and 3) models must be understood to build data. We finally discuss future systematic supports and research to convert what is implicit to explicit.

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  • (2024)Do good: Strategies for leading an inclusive data science or statistics consulting teamStat10.1002/sta4.68713:2Online publication date: 12-May-2024

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    cover image ACM Conferences
    CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
    April 2023
    3914 pages
    ISBN:9781450394222
    DOI:10.1145/3544549
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    Published: 19 April 2023

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    1. Data Construction
    2. Machine Learning
    3. Practitioners
    4. Semi-structured In-depth Interviews

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    • (2024)Do good: Strategies for leading an inclusive data science or statistics consulting teamStat10.1002/sta4.68713:2Online publication date: 12-May-2024

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