research-article

Investigating the integration of user values with design rationale and its effects on HCI design artifacts

Authors:

Bianca Rodrigues Teixeira,

Simone D. J. BarbosaAuthors Info & Claims

IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems

Article No.: 26, Pages 1 - 10

https://doi.org/10.1145/3424953.3426488

Published: 23 December 2020 Publication History

Abstract

User values are a significant part of designing software, but are not always considered the main focus. When performing decision-making activities, user values can get lost among the designers' own biases. This work studies the integration of user values with a design rationale technique, namely Questions, Options, and Criteria (QOC), and also how this integration reflects on a resulting design artifact (a MoLIC interaction diagram). We performed two separate studies with Computer Science students in Rio de Janeiro. We found that user values can be integrated into design rationale using different notations, such as highlighting the values (through circling or underlining) stated in the options or criteria. The decisions made with the QOC method using user values did result in relevant impacts on MoLIC diagrams. Participants who designed for a persona with strong values had richer results than those who used a "generic" persona. In a second study, we found that designers can recognize when user values are embedded into design artifacts. These results are encouraging to continue research regarding user values, with possibilities of developing new methods or updating existing techniques and notations such as QOC or MoLIC to support user values.

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Cited By

da Silva Fernandes URodrigues Barbosa GAzevedo Chagas BJunqueira Barbosa GJunqueira Barbosa SOliveira Prates R(2023)Lessons Learned from Modeling the Interaction with Conversational AgentsInteraction Design and Architecture(s)10.55612/s-5002-055-007(139-173)Online publication date: 1-Feb-2023
https://doi.org/10.55612/s-5002-055-007

Index Terms

Investigating the integration of user values with design rationale and its effects on HCI design artifacts
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies
    2. HCI theory, concepts and models

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Published In

cover image ACM Other conferences

IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems

October 2020

519 pages

ISBN:9781450381727

DOI:10.1145/3424953

General Chairs:
Caroline Queiroz Santos
UFVJM
,
Maria Lúcia Bento Villela
UFVJM
,
Program Chairs:
Isabela Gasparini
Santa Catarina State University & Federal University of Rio Grande do Sul, Brazil & Telecom & Management SudParis, France
,
Tayana Uchôa Conte
Federal University of Amazonas & Federal University of Rio de Janeiro, Brazil

Copyright © 2020 ACM.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 December 2020

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
Conselho Nacional de Desenvolvimento Científico e Tecnológico

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IHC '20

IHC '20: XIX Brazilian Symposium on Human Factors in Computing Systems

October 26 - 30, 2020

Diamantina, Brazil

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IHC '20 Paper Acceptance Rate 60 of 155 submissions, 39%;

Overall Acceptance Rate 331 of 973 submissions, 34%

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Cited By

da Silva Fernandes URodrigues Barbosa GAzevedo Chagas BJunqueira Barbosa GJunqueira Barbosa SOliveira Prates R(2023)Lessons Learned from Modeling the Interaction with Conversational AgentsInteraction Design and Architecture(s)10.55612/s-5002-055-007(139-173)Online publication date: 1-Feb-2023
https://doi.org/10.55612/s-5002-055-007

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